Service Management Principles for Hospitality and Tourism in the Age of Digital Technology

Author(s): Jay Kandampully, David Solnet, Anil Bilgihan

Service Management Principles for Hospitality & Tourism in the Age of Digital Technology was developed through many years of teaching service management mainly to hospitality and tourism management students. This edition ensures that the content of this book remains current and includes references a...

Policing for the 21st Century: Realizing the Vision of Police in a Free Society

Author(s): Christine Gardiner, Matthew J Hickman

Policing for the 21st Century: Realizing the Vision of Police in a Free Society provides a thematic overview of policing and its role in American society. This text is unique in that it provides extensive information about how police identify community problems, the methods police use to respond to ...

Severe and Hazardous Weather: An Introduction to High Impact Meteorology

Author(s): Robert Rauber, John Walsh, Donna Charlevoix

Extreme weather and climate events have impacted every region of the United States and many regions throughout the world during the five years since the publication of the previous edition of Severe and Hazardous Weather. The recent fires in California and Oregon were heartbreaking to watch. The num...

Event Management Blueprint: Creating and Managing Successful Sports Events

Author(s): Heather Lawrence Benedict, Michelle Wells

Written from a practitioner's viewpoint, Event Management Blueprint: Creating & Managing Successful Sports Events bridges the gap between classroom instruction and on-the-job required tasks by providing current and future event managers with an event management template that can be used in the sport...

Public Speaking: Essentials for Excellence

Author(s): Shawn Wahl, LeAnn Brazeal, Mark Butland

By providing students theory and practical skills, Public Speaking: Essentials for Excellence prepares students to become effective public speakers in various speaking situations they may encounter in their lives (business presentations, tributes, eulogies, commencement addresses, small group, and m...

Criminal Justice

Author(s): Scott H. Belshaw, Lee DeBoer

Criminal Justice introduces the many facets of the U.S. criminal justice system in a logical, readily understandable manner. The reader will understand the complexity of the criminal justice system from the start of the process to the end, recognize controversies, and examine the breadth of the chal...

Contemporary Cases in Event Management

Author(s): Deborah Breiter Terry, Amanda K Cecil

Contemporary Cases in Event Management is a collection of 14 case studies. Featuring a wide variety of cases involving Government Meetings, Trade Shows, Association Meetings, PRIDE Gatherings, and more, this case collection is the perfect accompanying text to any Event Planning and Management course...

Criminology

Author(s): Robert J. Mutchnick, John A. Lewis

Criminology presents a unique perspective on the subject. It offers an excellent review of crimes, laws, and criminological theories. Criminology presents introductory material in an easy to follow format that will establish a solid foundation for students progressing through a criminal justice or c...

Cybersecurity: Bridging the Gap Between Technician & Management

Author(s): James Phelps, Ervin Frenzel

The ability to comprehend the language involved in this new and evolving cyber world is essential now more than ever.Cybersecurity: Bridging the Gap Between Technician & Management:Provides a dictionary of computer terminology.Delivers a synopsis of what we actually use computers to do.Gives an outl...

Your Career Planner

Author(s): Cheryl L Bonner, Susan Musich

Your Career Planner was designed with an APP in mind – it is a tool, it is a self-contained program, and it is user friendly. This text is meant to provide you information and give you ways in which to put that information to use.Completely redesigned in a new 11th edition, Your Career Planner guide...