Introduction to Forensic Science

Author(s): Jon Hager

Introduction to Forensic Science addresses a vast array of forensic science topics from the perspective of a practitioner for those who want to work in the field of crime scene investigations. The text begins with focusing on the history, then building the foundation for crime scene investigations, ...

History of American Broadcasting

Author(s): Pat Hahn

History of American Broadcasting is written by Emmy nominated 27-year broadcast professional Pat Hahn. It’s a professor’s complete turn-key textbook. He took his extensive real-world broadcast experience, along with his 20 plus year teaching experience to develop the ultimate text book on the subjec...

Research and Strategies for Counselor Educators: Modern Approach to Substance Abuse and Addiction

Author(s): Michele Mahr

New Publication Available Spring 2022! This textbook on substance abuse and addiction will be a powerful guide at the graduate and undergraduate level for counselor educators and other disciplines. The unique aspect of this work is the focus addressing specific issues related to substance abuse a...

Introduction to the Music Industry: Southern Edition

Author(s): Chandler R. Bridges Jr., Robert Willey

This book is an introduction to the music industry, and can be considered for two reasons. It covers the primary, most important information about the present state of the music and entertainment industry and how we got here. You will also learn how music is recorded, marketed, licensed, and p...

Writing Your First Appellate Brief

Author(s): Steven G. White

Law school teaches lawyers to read court opinions – hundreds of them. Reading hundreds of court opinions shows us what a judge likes to write. We need to learn to write what a judge likes to read. That is a different task. It is more than going to the library to locate relevant cases. It is more ...

Integrated Marketing Communication: A Practical Approach

Author(s): Dino Villegas

New Second Edition Now Available! Technology has changed the way people interact with brands. Today value is co-created between the brand and the audience, and consumer reviews and social media have shifted the power and control of the marketing message from marketeers to consumers. Marketing Com...

Public Assembly Venue Management: Sports, Entertainment, Meeting, and Convention Venues

Author(s): Kimberly L. Mahoney, Lee A. Esckilsen, Adonis N. Jeralds, Steve Camp, CVE

Those who manage public assembly venues are continually challenged to operate venues in such a way that brings success to venue ownership and meet the needs of those who utilize them. Accomplishing this daunting task is neither simple, nor is it consistent from venue to venue. Venues vary in mission...

Communication and Conflict Resolution Skills

Author(s): Neil H Katz, John W Lawyer, KATHERINE SOSA, Marcia Sweedler, PETER TOKAR

  In a new and significantly expanded third edition, Communication & Conflict Resolution Skills provides practical applications for enhancing communication and personal or professional leadership effectiveness. Engaging, user-friendly material will assist in building skills, improving relationshi...

Overcoming the Customer Service Syndrome: How to Achieve and Sustain High Customer Satisfaction

Author(s): Galen R Collins

After reading this book, you will never feel the same about service professionals. They are pivotal in making or breaking customer relationships. However, being a service professional has never been more difficult. In many service organizations, the gap is widening between what they can deliver and ...

Developing IEPs: The Complete Guide to Educationally Meaningful Individualized Educational Programs for Students with Disabilities

Author(s): Keith J. Hyatt, John W Filler

Developing IEPs: The Complete Guide to Educationally Meaningful Individualized Educational Programs for Students with Disabilities focuses on the IEP process from both procedural and substantive perspectives as it relates to students from 3 through 21 years of age (information is congruent with the ...