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Service Management Principles for Hospitality and Tourism in the Age of Digital Technology

Author(s): Jay Kandampully, David Solnet, Anil Bilgihan

Service Management Principles for Hospitality & Tourism in the Age of Digital Technology was developed through many years of teaching service management mainly to hospitality and tourism management students. This edition ensures that the content of this book remains current and includes references a...

Tourism: Concepts and Practices

Author(s): John Walker, Christopher John M. Walker

Tourism: Concepts and Practices was written to empower students and help them become future leaders in this great industry. It provides an overview of the world’s largest and fastest growing industry groupings. Each chapter contains information about the numerous tourism segments, the many different...

Communication Ethics Literacy: Dialogue and Difference

Author(s): Janie Fritz, Leeanne McManus, Michael Kearney

Communication ethics is imperative in the 21st century as the prevalence of conflicting opinions endangers successful, respectful communication. Utilizing a dialogic approach to ethical communication, Communication Ethics Literacy: Dialogue & Difference provides a timely review of classic communicat...

Learning About Dance: Dance as an Art Form and Entertainment

Author(s): Nora Ambrosio

New Ninth Edition Now Available!Learning about Dance: Dance as an Art Form and Entertainment introduces students to the exciting, daring, ever-changing, and dynamic world of dance.Learning about Dance invites readers to experience the artistry and excitement of the dance world. The publication prese...

Geology of National Parks

Author(s): David A. Foster, David Hacker, Ann G Harris

The National Parks of the United States preserve our nation's iconic landscapes and some of the finest examples of geologic heritage. From glaciers to caves, volcanoes to canyons, or mountains to coral reefs, the nation's geologic features and landforms have been an important part of the American ex...

Starting Your Career in Sport, Entertainment and Venue Management

Author(s): Steven Taylor, Matthew Garrett

Every organization in sport, entertainment, and venue management struggles to find employees that “get it.” Very few have any idea of what working in this industry is really like. Even fewer are willing to put in the effort required.Starting Your Career in Sport, Entertainment, & Venue Management he...

Peer-to-Peer Leadership: Research-Based Strategies for Peer Mentors and Peer Educators

Author(s): Greg Metz, Joseph B Cuseo, Aaron Thompson

Peer-to-Peer Leadership: Research-Based Strategies for Peer Mentors and Peer Educators is designed to help student leaders navigate each step in the process of leadership development. It touches all the bases of effective leadership, equipping students with an arsenal of powerful leadership practice...

The Resident Assistant: Applications and Strategies for Working with College Students in Residence Halls

Author(s): Gregory Blimling, DENISE BAUMANN

The resident assistant (RA) is the foundation of every residence life program. These student-staff members face difficult challenges as they guide and support their peers through the college experience. The Resident Assistant, by Gregory Blimling and Denise Baumann, provides a comprehensive text for...

Comparative Justice: Off the Beaten Path

Author(s): Victoria Time, W. Timothy Austin

Comparative Criminal Justice Systems encourages critical thinking by introducing students and policy makers to different ways of organizing the administration of justice in the different parts of the world without ethnocentric assumptions that ‘our’ ways must be superior to all others.Comparative Ju...

Cyber-Warfare: State and Local Governments Caught in the Crosshairs

Author(s):

Cybersecurity is a high priority in today’s world.Cyber-Warfare: State and Local Governments Caught in the Crosshairs addresses highly important and current topics in a plain English, nontechnical manner. This text bridges the gap between what the state and local government executive needs to know i...