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Hospitality Information Technology: Learning How to Use It
By: Galen R Collins, Cihan Cobanoglu, Anil Bilgihan, Katerina Berezina
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Hospitality Information Technology: Learning How to Use It
Author(s): Galen R Collins, Cihan Cobanoglu, Anil Bilgihan, Katerina Berezina
New Ninth Edition Now Available!The hospitality industry is quickly becoming automated, leading to greater efficiency, better customer service, and ultimately, increased profits. As a result, it is imperative that a person wishing to enter the hospitality business be familiar with the technology pro...
Family Communication: Relationship Foundations
Author(s): Candice Thomas-Maddox, Nicole Blau
The definition of what a “family” is has changed dramatically over the past few decades…. Family Communication: Relationship Foundations features traditional as well as emerging diverse family types in the application and analysis of communication theories and concepts. From acknowledging the inf...
Casing Public Relations
Author(s): Jason Wrench, Joan Schuman, Donna Flayhan
Provide your students with a reasoning process that leads to good decision making in the fast paced world of public relations…. Students engaged in case analysis learn to think, analyze, react and evaluate so that they develop transferable critical, analytical, problem focused skills that can be ...
Casing Persuasive Communication
Author(s): Corey Liberman
Human beings are both agents and targets of persuasion. They both employ, and are inundated with, verbal, visual, and auditory persuasion attempts all of the time. Corey J. Liberman’s comprehensive collection Casing Persuasive Communication exposes the reader to persuasive communication through diff...
The Nonverbal Communication Book
Author(s): Joseph DeVito
The Nonverbal Communication Book embarks the reader on an exciting journey into the world of nonverbal communication! The Nonverbal Communication Book covers both the theory and research in nonverbal communication and describes the ways nonverbal communication works. Ultimately, the publication e...
Brave Space-Making: The Poetics & Politics of Storytelling
Author(s): Brittany L. Peterson, Lynn M. Harter
Storytelling is a meaning-making process with catalytic capacity.Brave Space-Making: The Poetics & Politics of Storytelling explores the generative potential of storytelling by focusing on its centrality in brave space-making. Brave spaces are spheres of possibility where participants undo in order ...
Foundations of Child and Youth Care
Author(s): Carol Stuart, Kristen Fryer
Foundations of Child & Youth Care explores the field of child and youth care, introducing unique perspectives, theories, and interventions in which the practice is grounded as well as emerging concepts essential to current practice. Foundations of Child & Youth Care:Describes foundational concepts w...
African American Pioneers in Art, Film and Music
Author(s): Naurice Frank Woods
African American Pioneers in Art, Film and Music celebrates the lives and imaginative work of black pioneers who dared venture into fields where many whites staked a claim of almost complete exclusivity. This publication attests to the determination, resiliency, and that talent that many African Ame...
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Keys for Literacy Innovations: Maximizing Student Success with Reading and Writing Connections
Author(s): Elaine Roberts, Debra Coffey
We hope you enjoy this book. You will note that our chapters highlight insights from The Secret Garden. Throughout the book, we will consider the ways Mary took care of plants in the secret garden to help them thrive just as she led Colin from a world of darkness to the joys of light and friendship....