Service Management Principles for Hospitality and Tourism in the Age of Digital Technology

Author(s): Jay Kandampully, David Solnet, Anil Bilgihan

Service Management Principles for Hospitality & Tourism in the Age of Digital Technology was developed through many years of teaching service management mainly to hospitality and tourism management students. This edition ensures that the content of this book remains current and includes references a...

Policing for the 21st Century: Realizing the Vision of Police in a Free Society

Author(s): Christine Gardiner, Matthew J Hickman

Policing for the 21st Century: Realizing the Vision of Police in a Free Society provides a thematic overview of policing and its role in American society. This text is unique in that it provides extensive information about how police identify community problems, the methods police use to respond to ...

Geology of National Parks

Author(s): David A. Foster, David Hacker, Ann G Harris

The National Parks of the United States preserve our nation's iconic landscapes and some of the finest examples of geologic heritage. From glaciers to caves, volcanoes to canyons, or mountains to coral reefs, the nation's geologic features and landforms have been an important part of the American ex...

Starting Your Career in Sport, Entertainment and Venue Management

Author(s): Steven Taylor, Matthew Garrett

Every organization in sport, entertainment, and venue management struggles to find employees that “get it.” Very few have any idea of what working in this industry is really like. Even fewer are willing to put in the effort required.Starting Your Career in Sport, Entertainment, & Venue Management he...

Nutrition: Real People, Real Choices

Author(s): Clinton Allred, Karen Geismar, Nancy Turner

Nutrition: Real People, Real Choices is a research-driven text that has been developed and tested in response to and in partnership with more than 100 instructors across the country. It is also the product of feedback provided in survey data by hundreds of students. An extensive Instructor’s Manual ...

The Resident Assistant: Applications and Strategies for Working with College Students in Residence Halls

Author(s): Gregory Blimling, DENISE BAUMANN

The resident assistant (RA) is the foundation of every residence life program. These student-staff members face difficult challenges as they guide and support their peers through the college experience. The Resident Assistant, by Gregory Blimling and Denise Baumann, provides a comprehensive text for...

Moot Court: Making Your Case & Pleasing the Court

Author(s): Thomas A. Miller, JONATHAN CALEB DALTON

Whether one participates for a semester, a year, or through your entire collegiate or high school experience, the skills honed as a moot courter will increase their ability to analyze situations, understand diverse viewpoints, and persuasively present their positions to others.Based on the authors’ ...

Peer-to-Peer Leadership: Research-Based Strategies for Peer Mentors and Peer Educators

Author(s): Greg Metz, Joseph B Cuseo, Aaron Thompson

Peer-to-Peer Leadership: Research-Based Strategies for Peer Mentors and Peer Educators is designed to help student leaders navigate each step in the process of leadership development. It touches all the bases of effective leadership, equipping students with an arsenal of powerful leadership practice...

Introductory Plant Science: Investigating the Green World

Author(s): Cynthia Mckenney, Ursula K. Schuch, Amanda Chau

As concerns for our environment have increased globally, the study of plants has evolved to address these issues.The updated course content of the 2nd edition of Introductory Plant Science: Investigating the Green World introduces students to some of the NEW cutting edge discoveries and updates in n...

Medical Communication: Physical and Psychological Wellness

Author(s): Theodore A Avtgis, Kevin Wright, Veronica Nuzzolo

New Third Edition Now Available!Communication-related issues lead to thousands of deaths annually.The third edition of Medical Communication: Physical and Psychological Wellness creates a more health-conscious society by presenting unique and groundbreaking perspectives on communication in the pract...