Writing Your First Appellate Brief

Author(s): Steven G. White

Law school teaches lawyers to read court opinions – hundreds of them. Reading hundreds of court opinions shows us what a judge likes to write. We need to learn to write what a judge likes to read. That is a different task. It is more than going to the library to locate relevant cases. It is more ...

Anthropology of Indigenous Religions

Author(s): Arnaud Lambert

The second edition of the Anthropology of Indigenous religions continues to offer a novel introduction to the ways that anthropologists investigate indigenous religions. The anthropological approach to the study of religion can be viewed as a series of exchanges and debates spanning almost two centu...

Overcoming the Customer Service Syndrome: How to Achieve and Sustain High Customer Satisfaction

Author(s): Galen R Collins

After reading this book, you will never feel the same about service professionals. They are pivotal in making or breaking customer relationships. However, being a service professional has never been more difficult. In many service organizations, the gap is widening between what they can deliver and ...

We Hate Team Projects! A Friendly, Useful Guide for College Student Teams

Author(s): Scott Behson, Stephen Bear

We get it - you've been burned by team projects before. We Hate Team Projects! A Friendly, Useful Guide for College Student Teams provides practical advice and easy-to-use templates to help you avoid common team problems, do better work, have less stress, and have more fun. This guidebook provide...

Intervention Planning for Communication Problems Across the Lifespan: Striving for Evidence-Based Practice

Author(s): NELSON MOSES, HARRIET KLEIN

When working with speech-language problems, the clinician engages in the complex decision-making, problem-solving process that is “intervention planning.” There are no failsafe therapeutic recipes for resolving such issues. Intervention Planning for Communication Problems Across the Lifespan: Str...

Theories of Research Methodology: Readings in Methods

Author(s): Lior Gideon

Mastering research methods and designs should be a top priority of all students and scholars who are driven by curiosity and strive to acquire and advance knowledge. Aimed at both undergraduate and graduate students, Theories of Research Methodology: Readings in Methods provides the reader with s...

At the Global Turn: World History 1945-Present

Author(s): Thomas A Boogaart

Neoliberal globalization and technological time-compression have combined to alter the physics of history, breaking down the black box of the nation-state and creating a space for reconsidering postwar history from a transnational perspective. Thematic chapters explore global themes like the Cold Wa...

The Legal Environment of Business

Author(s): RYAN PACE

Understanding the legal environment in which businesses operate is a critical component of success for all business leaders and decision-makers. The Legal Environment of Business by Ryan H. Pace introduces fundamental legal topics relating to the U.S. Constitution, ethics, dispute resolution, cri...

Interpersonal Communication for Contemporary Living

Author(s): José I. Rodríguez

Provide your students with powerful tools to communicate effectively in interpersonal relationships. With innovative content on empathy, mindfulness, the neuroscience of emotions, implicit bias, and more, the Second Edition of Interpersonal Communication for Contemporary Living is an outstanding ...

Intercultural Communication: Building Relationships and Skills

Author(s): Helen Acosta, Bryan Hirayama, Mark Staller

Intercultural Communication: Building Relationships and Skills provides clear explanations of relevant communication theories and practical advice for improving communication skills. This text is designed to introduce students to the most important concepts, theories, and strategies related to inter...