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Service Management Principles for Hospitality and Tourism in the Age of Digital Technology

Author(s): Jay Kandampully, David Solnet, Anil Bilgihan

Service Management Principles for Hospitality & Tourism in the Age of Digital Technology was developed through many years of teaching service management mainly to hospitality and tourism management students. This edition ensures that the content of this book remains current and includes references a...

Policing for the 21st Century: Realizing the Vision of Police in a Free Society

Author(s): Christine Gardiner, Matthew J Hickman

Policing for the 21st Century: Realizing the Vision of Police in a Free Society provides a thematic overview of policing and its role in American society. This text is unique in that it provides extensive information about how police identify community problems, the methods police use to respond to ...

Severe and Hazardous Weather: An Introduction to High Impact Meteorology

Author(s): Robert Rauber, John Walsh, Donna Charlevoix

The fifth edition can be found HERE  Extreme weather and climate events have impacted every region of the United States and many regions throughout the world during the five years since the publication of the previous edition of Severe and Hazardous Weather. The recent fires in California and Oregon...

Cybersecurity: Bridging the Gap Between Technician & Management

Author(s): James Phelps, Ervin Frenzel

The ability to comprehend the language involved in this new and evolving cyber world is essential now more than ever.Cybersecurity: Bridging the Gap Between Technician & Management:Provides a dictionary of computer terminology.Delivers a synopsis of what we actually use computers to do.Gives an outl...

Contemporary Cases in Event Management

Author(s): Deborah Breiter Terry, Amanda K Cecil

Contemporary Cases in Event Management is a collection of 14 case studies. Featuring a wide variety of cases involving Government Meetings, Trade Shows, Association Meetings, PRIDE Gatherings, and more, this case collection is the perfect accompanying text to any Event Planning and Management course...

Criminology

Author(s): Robert J. Mutchnick, John A. Lewis

Criminology presents a unique perspective on the subject. It offers an excellent review of crimes, laws, and criminological theories. Criminology presents introductory material in an easy to follow format that will establish a solid foundation for students progressing through a criminal justice or c...

Homeland Security and Terrorism: Threat, Incident and Aftermath

Author(s): Jibey Asthappan

What skills are needed to manage the risk of terrorism? From responders to policy makers – what does the real world need?Homeland Security & Terrorism: Threat, Incident & Aftermath is written from a perspective in which terrorism prevention plans can be best understood. It reviews Chemical, Biologic...

Your Career Planner

Author(s): Cheryl L Bonner, Susan Musich

Your Career Planner was designed with an APP in mind – it is a tool, it is a self-contained program, and it is user friendly. This text is meant to provide you information and give you ways in which to put that information to use.Completely redesigned in a new 11th edition, Your Career Planner guide...

Restaurant Management: A Best Practices Approach

Author(s): Frederick DeMicco, Cihan Cobanoglu, Joseph Dunbar, Robert Grimes, Chen Chen, James R Keiser

The Recipe for Success in Restaurant Management…Restaurant Management: A Best Practices Approach introduces the reader to the vast menu of opportunities available in the restaurant industry - from creating business plans to guest service, quality management, labor costs and beyond.Written by a diver...

Exploring the World of Plants: General Botany Laboratory Manual

Author(s): Amanda Chau

Exploring the World of Plants: General Botany Laboratory Manual by Amanda Chau:Is an excellent companion to Introductory Plant Science. Lab exercises are arranged to complement the lecture materials and provide hands-on experience to enhance student understanding of plant biology.Each lab exercise h...