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Author(s): Robert Aberle
The Administration of Justice: An Introduction to the Criminal Justice System in America, Fifth Edition is a comprehensive overview of Criminal Justice that is presented in a clear and understandable format. The text is designed to meet the needs of those students who are seeking to get a broad overview of the American Criminal Justice System as an elective to meet general education requirements for other disciplines, as well as the foundation for those students planning to major in criminal justice studies.
Author(s): Galen R Collins
After reading this book, you will never feel the same about service professionals. They are pivotal in making or breaking customer relationships. However, being a service professional has never been more difficult. In many service organizations, the gap is widening between what they can deliver and what customers expect. Many service professionals are quitting their jobs. Many more, under fire from disgruntled customers, are experiencing unprecedented stress. We call this phenomenon the customer service syndrome (CSS).
Author(s): Dino Villegas
New Second Edition Now Available!
Author(s): John Salamone
It has been more than more than half a century since the “Psychopharmacology Revolution” swept through modern society, radically changing mental health practice, and altering the way people view psychiatric disorders.
Author(s): José I. Rodríguez
Provide your students with powerful tools to communicate effectively in interpersonal relationships.
With innovative content on empathy, mindfulness, the neuroscience of emotions, implicit bias, and more, the Second Edition of Interpersonal Communication for Contemporary Living is an outstanding companion for communication courses.
Author(s): Andrew Alexander
Philosophizing: Creating a World of Ideas is a special book. It introduces students to philosophy in a balanced way. With regard to the approach to learning, it balances content and method. With respect to content, it balances a problem centered approach with an historical emphasis. With regard to the selected problems, it balances theoretical issues with practical issues. With respect to the assignments, it balances individual reflection with social collaboration.
Author(s): Helen Acosta, Bryan Hirayama, Mark Staller
Intercultural Communication: Building Relationships and Skills provides clear explanations of relevant communication theories and practical advice for improving communication skills. This text is designed to introduce students to the most important concepts, theories, and strategies related to intercultural communication. It enables students to establish and maintain satisfying relationships with people from other countries and cultures.
Intercultural Communication presents topics among 10 chapters:
Author(s): Martin J Lecker
Conducting Business Ethically: A Philosophical Approach provides a creative approach by applying philosophy from classical Greek and Eastern works, including material from contemporary Western thinkers, as part of an ethical decision making process for business students or those working in the business world.
Author(s): Lior Gideon
Mastering research methods and designs should be a top priority of all students and scholars who are driven by curiosity and strive to acquire and advance knowledge.
Author(s): Thomas A Boogaart
Neoliberal globalization and technological time-compression have combined to alter the physics of history, breaking down the black box of the nation-state and creating a space for reconsidering postwar history from a transnational perspective. Thematic chapters explore global themes like the Cold War, decolonization and globalization from a planetary scale, while world regional chapters explore how transnational phenomena intersect with local institutions and culture.