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Author(s): Chandler R. Bridges Jr., Robert Willey
This book is an introduction to the music industry, and can be considered for two reasons.
Author(s): Galen R Collins
After reading this book, you will never feel the same about service professionals. They are pivotal in making or breaking customer relationships. However, being a service professional has never been more difficult. In many service organizations, the gap is widening between what they can deliver and what customers expect. Many service professionals are quitting their jobs. Many more, under fire from disgruntled customers, are experiencing unprecedented stress. We call this phenomenon the customer service syndrome (CSS).
Author(s): Robert Aberle
The Administration of Justice: An Introduction to the Criminal Justice System in America, Fifth Edition is a comprehensive overview of Criminal Justice that is presented in a clear and understandable format. The text is designed to meet the needs of those students who are seeking to get a broad overview of the American Criminal Justice System as an elective to meet general education requirements for other disciplines, as well as the foundation for those students planning to major in criminal justice studies.
Author(s): Keith J. Hyatt, John W Filler
Developing IEPs: The Complete Guide to Educationally Meaningful Individualized Educational Programs for Students with Disabilities focuses on the IEP process from both procedural and substantive perspectives as it relates to students from 3 through 21 years of age (information is congruent with the 2017 U. S. Supreme Court decision in Endrew F. v. Douglas County School District). The text stresses the interrelated aspects of IEPs, continuing to mention and discuss its various components as the text progresses.
Author(s): Barbara Breaden
Speaking to Persuade views controversy as constructive rather than obstructive. Framing persuasion as a cooperative act based on dialectical interchange between speakers and listeners, this text provides a roadmap for achieving productive civic engagement in democratic societies, however polarized they may be.
This fourth edition again translates theory into practice, first by emphasizing invention and critical thinking to formulate ideas, and second by advancing practice in the rhetorical canons:
Author(s): Lana Zinger, Alicia Sinclair
Drs. Zinger and Sinclair bring you the most recent, evidenced-based academic book on nutrition.
This edition of Nutrition: Apples to Zinc includes:
Author(s): Helen Acosta, Bryan Hirayama, Mark Staller
Intercultural Communication: Building Relationships and Skills provides clear explanations of relevant communication theories and practical advice for improving communication skills. This text is designed to introduce students to the most important concepts, theories, and strategies related to intercultural communication. It enables students to establish and maintain satisfying relationships with people from other countries and cultures.
Intercultural Communication presents topics among 10 chapters:
Author(s): RYAN PACE
Understanding the legal environment in which businesses operate is a critical component of success for all business leaders and decision-makers.
The Legal Environment of Business by Ryan H. Pace introduces fundamental legal topics relating to the U.S. Constitution, ethics, dispute resolution, crimes, torts, property, contracts, business entities, securities, agency, employment discrimination, debtor-creditor relationships, negotiable instruments, administrative process, environment, wills and trusts, insurance, and more.
Author(s): José I. Rodríguez
Provide your students with powerful tools to communicate effectively in interpersonal relationships.
With innovative content on empathy, mindfulness, the neuroscience of emotions, implicit bias, and more, the Second Edition of Interpersonal Communication for Contemporary Living is an outstanding companion for communication courses.
Author(s): Andrew Alexander
Philosophizing: Creating a World of Ideas is a special book. It introduces students to philosophy in a balanced way. With regard to the approach to learning, it balances content and method. With respect to content, it balances a problem centered approach with an historical emphasis. With regard to the selected problems, it balances theoretical issues with practical issues. With respect to the assignments, it balances individual reflection with social collaboration.
