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Psychology Inside and Out
Author(s): Vivian C. Hsu-Yang
Psychology: Inside and Out will teach your students the major theories and perspectives of psychology past, present, and future. The text was created to give them the information they need, exercises to practice those concepts, and applications for their lives. They will be challenged to critically ...
Male Patients Don't See You as Empathetic Enough: Frustrations of a Female Doctor
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Abstract "The conclusion of the study was even if male and female doctors were scripted to have the exact same empathic communication, there was a difference in satisfaction between the male and female doctor . . . the study basically shows how gender can really make a difference on patient perce...
Air Traffic Control Fundamentals: The Definitive Guide
Author(s): CHARLES SPRATT
To be a good controller requires an innate ability to accept constructive criticism, to know one’s own capabilities and limitations, to be relatively good with numbers, to be able to recall obscure regulatory information at a moment’s notice, and to be able to listen to and interpret numerous conver...
Nonverbal Communication in a Clinical Context: The Case of Psychotherapy
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Abstract Patient–clinician communication forms the core of psychotherapy (Foley & Gentile, 2010; Hall et al., 1995). Although mental health professionals learn to assess their clients through both verbal and nonverbal communication, the patient’s nonverbal behavior provides the most immediate inf...
0 to 30 to 60 to 90: Four Generations
Author(s):
Abstract Dennis was pleased that over 40 children, grandchildren, and great-grandchildren attend the 65th wedding anniversary celebration he and his wife organized for his parents. The joy of the moment was somewhat overshadowed by all the other issues facing him. Many of those issues involved de...
You've Been Selling All Your Life! Principles of Relationship Selling
Author(s): Thomas Walker
Welcome to the world of selling, not only products and services but more importantly “Selling Yourself!” When you asked that first person out for a date—you were selling yourself! When you applied for that first job—you were selling yourself! When you sought that first promotion- you wer...
Dealing with the Development of Children's Ethnic Identity in Interracial Marriages
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Abstract This specific case study deals with a couple (an Asian wife and American husband) who have two young biracial kids. The husband, Mark, feels that since the children are born in the United States, they should be raised with American values. The Asian wife, Ling, would like to expose the k...
They Won't Show Up at a Shelter!: The Invisible Population of LGBT Teens Experiencing Homelessness
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They Won't Show Up at a Shelter!: The Invisible Population of LGBT Teens Experiencing Homelessness
Author(s):
Sample As the principal investigator of a community-wide research project to uncover systems dynamics that had the potential to reduce or even eliminate homelessness, Alexa often found herself meeting with directors of social service organizations in order to create opportunities to interview the...
Behavioral Deception Detection: A Criminal Case Study
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Sample Deception—a deliberate attempt to mislead others—is a common communication device (DePaulo et al., 1996). People admit to telling lies in 27% of face-to-face conversations, 37% of phone calls, and 14% of the emails they send (Hancock et al., 2004). These lies commonly serve to grease the w...