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Author(s): Alastair M Morrison, Xinran You Lehto, JONATHON DAY
Tourism System: a set of interrelated parts working together toward shared outcomes and goals.
The Tourism System, under the guidance of a new authoring team, have made this new 8th edition more global in scope through examples, cases, and approximately 120 Quick Trips.
The Tourism System:
Author(s): Ronald C. Arnett, Leeanne McManus, Amanda McKendree
We live in an age of ethical disputes, making conflict inevitable as we meet others with contrasting ethical positions and contrary communicative expectations. An ethical position held with conviction frequently generates conflict when one encounters another with a differing ethical standpoint embraced with equal assurance.
Conflict Between Persons: The Origins of Leadership conceptualizes communication and conflict as a pragmatically essential everyday education for future leadership.
Author(s): MICHAEL KIMBALL
Negative intercultural encounters have diverse causes – fear, anger, ignorance, actual danger in some cases. But many simply boil down to culture shock – a knee-jerk reaction to the culturally unfamiliar.
The signs of culture shock are everywhere these days—on social media, between nations and groups, in our streets and homes.
Author(s): Jay Kandampully, David Solnet
Research, teaching interests and collective industry experiences have led to a strong belief that service management theory provides a vital conceptual framework with near perfect applicability in hospitality and tourism.
Author(s): Ralph A. Gigliotti, Brent D Ruben, Christine Goldthwaite
Regardless of one’s formal leadership title, academic major, or desired career path, leadership and communication are critical for success.
Author(s): Robert J. Mutchnick, John A. Lewis
Criminology presents a unique perspective on the subject. It offers an excellent review of crimes, laws, and criminological theories. Criminology presents introductory material in an easy to follow format that will establish a solid foundation for students progressing through a criminal justice or criminology program.
Written by authors with 70 years combined experience in both practitioner and academic settings, Criminology:
Author(s): Jerry Johns, Laurie Elish-Piper, BETH JOHNS
Basic Reading Inventory provided valuable information that other district and state tests did not. Thank you for making this test available to our students!”
Dr. Linda J. Button, University of Colorado - Colorado Springs
"I use Jerry Johns’ Basic Reading Inventory because I can assess any K-12 student with the many assessments provided. It’s all contained in one book!" Dr. Jacque Hale, Assistant Principal, Pueblo Elementary School, Scottsdale, AZ
Author(s): San Bolkan
Flourish as an instructor by learning about what behaviors lead to student success!
Making an Impact: Facilitating Student Success with Lessons from Instructional Communication and Educational Psychology helps readers become better instructors by changing the way they think about their interactions with students.
Author(s): Christine S Davis, Kenneth A Lachlan
Researchers are like detectives. Both are trying to find something out. Both are asking and answering questions. Both are trying to put together a puzzle to come up with a solution. In both, answering questions leads to more questions. And, in both, seeing patterns is crucial to solving the puzzle.
Author(s): Jibey Asthappan
What skills are needed to manage the risk of terrorism? From responders to policy makers – what does the real world need?
Homeland Security & Terrorism: Threat, Incident & Aftermath is written from a perspective in which terrorism prevention plans can be best understood. It reviews Chemical, Biological, Nuclear, and active shooter threats from a practical perspective. Students will learn about each threat and gain an understanding of how to mitigate it.
Homeland Security & Terrorism:
