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Author(s): Ronald C. Arnett, Leeanne McManus, Amanda McKendree
We live in an age of ethical disputes, making conflict inevitable as we meet others with contrasting ethical positions and contrary communicative expectations. An ethical position held with conviction frequently generates conflict when one encounters another with a differing ethical standpoint embraced with equal assurance.
Conflict Between Persons: The Origins of Leadership conceptualizes communication and conflict as a pragmatically essential everyday education for future leadership.
Author(s): Jay Kandampully, David Solnet
Research, teaching interests and collective industry experiences have led to a strong belief that service management theory provides a vital conceptual framework with near perfect applicability in hospitality and tourism.
Author(s): Robert J. Mutchnick, John A. Lewis
Criminology presents a unique perspective on the subject. It offers an excellent review of crimes, laws, and criminological theories. Criminology presents introductory material in an easy to follow format that will establish a solid foundation for students progressing through a criminal justice or criminology program.
Written by authors with 70 years combined experience in both practitioner and academic settings, Criminology:
Author(s): Christine S Davis, Kenneth A Lachlan
Researchers are like detectives. Both are trying to find something out. Both are asking and answering questions. Both are trying to put together a puzzle to come up with a solution. In both, answering questions leads to more questions. And, in both, seeing patterns is crucial to solving the puzzle.
Author(s): San Bolkan
Flourish as an instructor by learning about what behaviors lead to student success!
Making an Impact: Facilitating Student Success with Lessons from Instructional Communication and Educational Psychology helps readers become better instructors by changing the way they think about their interactions with students.
Author(s): Christine Gardiner, Matthew J Hickman
Policing for the 21st Century: Realizing the Vision of Police in a Free Society provides a thematic overview of policing and its role in American society. This text is unique in that it provides extensive information about how police identify community problems, the methods police use to respond to problems, and police interrogation methods.
Policing for the 21st Century:
Author(s): Molly Stoltz, Karen Sodowsky, Carl M Cates
Listening Skills Contribute to Successful Careers and Relationships
Written by a myriad of experts, including contributors to the International Journal of Listening and other academic journals, Listening Across Lives features a unique contextual approach to the study of listening. Each of Listening Across Lives’ ten chapters examine listening through a specific context – many of which have never been addressed before.
Author(s): Jibey Asthappan
What skills are needed to manage the risk of terrorism? From responders to policy makers – what does the real world need?
Homeland Security & Terrorism: Threat, Incident & Aftermath is written from a perspective in which terrorism prevention plans can be best understood. It reviews Chemical, Biological, Nuclear, and active shooter threats from a practical perspective. Students will learn about each threat and gain an understanding of how to mitigate it.
Homeland Security & Terrorism:
Author(s): Ralph A. Gigliotti, Brent D Ruben, Christine Goldthwaite
Regardless of one’s formal leadership title, academic major, or desired career path, leadership and communication are critical for success.
Author(s): Ronald P Colarusso, Colleen M O'Rourke, MELISSA LEONTOVICH
New 8th Edition Coming Soon!
Good teachers have the desire and ability to assume and meet the challenge of successfully addressing the needs of diverse students in the general education classroom when provided with the necessary knowledge and resources.