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Technical Communication as Problem Solving helps students master the art of communicating to help people get things done. It broadens students’ concept of writing by introducing them to the five foundations of technical communication: problem solving, rhetoric, design, style, and ethics. Students also learn the genre conventions of technical communication.
Communication is a dynamic discipline that is meant to be shared….
Connecting Intercultural Communication: Techniques for Communicating Effectively Across Cultures not only provides comprehensive coverage of the discipline, but encourages the reader to actively interact with it through various discussion questions and activities. These questions and activities are meant to be completed personally as the reader reflects upon how this material relates to his/her everyday life.