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Author(s): Ellen Peffley Harp, Cynthia Mckenney, Judith E. Wilmington, Richard Durham
The NEW 7th edition of Practices and Techniques in Horticulture has added some new exciting laboratory exercises as well as enhanced some of the previous activities. As students become more focused on the environment and sustainable plant production practices, we have evolved the book’s focus to include these issues.
Author(s): Galen R Collins
After reading this book, you will never feel the same about service professionals. They are pivotal in making or breaking customer relationships. However, being a service professional has never been more difficult. In many service organizations, the gap is widening between what they can deliver and what customers expect. Many service professionals are quitting their jobs. Many more, under fire from disgruntled customers, are experiencing unprecedented stress. We call this phenomenon the customer service syndrome (CSS).
Author(s): Sharon Bramlett Solomon , Meta Carstarphen
Race, Gender, Class, and Media invites students to explore critical aspects of diversity in media. It introduces students to issues of diversity as represented in the U.S. news, film/television, advertising, and public relations industries. It probes foundations, concepts, and practices in media representation of race, gender, and class in America.
Author(s): Galen R Collins, Cihan Cobanoglu, Anil Bilgihan, Katerina Berezina
New Ninth Edition Now Available!
The hospitality industry is quickly becoming automated, leading to greater efficiency, better customer service, and ultimately, increased profits. As a result, it is imperative that a person wishing to enter the hospitality business be familiar with the technology propelling it forward. This book will help you with this task
Author(s): Jack A Chambless
Some people would rather perform root canal surgery on a rabid wolverine than sit through a discussion of Federal Reserve policies.
Author(s): Marilyn Skarbek, RACHEL LUEHRS
Physiology of Exercise: Theory to Application provides a comprehensive view of the human body’s response to exercise and is ideal for use by undergraduate students in the areas of exercise science, kinesiology, physical education, and related fields. Case questions incorporated throughout each chapter encourage users to relate and apply information. Diagrams, graphs, and tables are included to supplement text information.
Author(s): Heather Lawrence Benedict, Michelle Wells
Written from a practitioner's viewpoint, Event Management Blueprint: Creating & Managing Successful Sports Events bridges the gap between classroom instruction and on-the-job required tasks by providing current and future event managers with an event management template that can be used in the sports industry.
Author(s): Christopher O'Brien, John Beattie, Donna Sacco
Teaching Students with Special Needs: A Guide for Future Educators is written for a specific audience and may appear a bit different than some other popular and excellent textbooks on special education. It has tailored design, content, and writing style for an audience of aspiring educators who need a text to give them a solid foundation rather than an exhaustive summary.
Author(s): Jerry Johns, Paula Di Domenico, Rachel Lesinski-Roscoe
Content Area Literacy: Toolkit of Disciplinary Strategies for Middle and High School considers various professionals who may find its content useful: