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Author(s): Jay Kandampully, David Solnet
Research, teaching interests and collective industry experiences have led to a strong belief that service management theory provides a vital conceptual framework with near perfect applicability in hospitality and tourism.
Author(s): MICHAEL KIMBALL
Negative intercultural encounters have diverse causes – fear, anger, ignorance, actual danger in some cases. But many simply boil down to culture shock – a knee-jerk reaction to the culturally unfamiliar.
The signs of culture shock are everywhere these days—on social media, between nations and groups, in our streets and homes.
Author(s): Jerry Johns, Laurie Elish-Piper, BETH JOHNS
Basic Reading Inventory provided valuable information that other district and state tests did not. Thank you for making this test available to our students!”
Dr. Linda J. Button, University of Colorado - Colorado Springs
"I use Jerry Johns’ Basic Reading Inventory because I can assess any K-12 student with the many assessments provided. It’s all contained in one book!" Dr. Jacque Hale, Assistant Principal, Pueblo Elementary School, Scottsdale, AZ
Author(s): Robert J. Mutchnick, John A. Lewis
Criminology presents a unique perspective on the subject. It offers an excellent review of crimes, laws, and criminological theories. Criminology presents introductory material in an easy to follow format that will establish a solid foundation for students progressing through a criminal justice or criminology program.
Written by authors with 70 years combined experience in both practitioner and academic settings, Criminology:
Author(s): San Bolkan
Flourish as an instructor by learning about what behaviors lead to student success!
Making an Impact: Facilitating Student Success with Lessons from Instructional Communication and Educational Psychology helps readers become better instructors by changing the way they think about their interactions with students.
Author(s): Christine S Davis, Kenneth A Lachlan
Researchers are like detectives. Both are trying to find something out. Both are asking and answering questions. Both are trying to put together a puzzle to come up with a solution. In both, answering questions leads to more questions. And, in both, seeing patterns is crucial to solving the puzzle.
Author(s): Vera Kennedy, Romney Norwood, Matthew Ari Jendian
Strengthen your students’ social awareness and increase civic involvement…
#Think: Critical Thinking about Social Problems is a groundbreaking social problems publication that features an unprecedented fusion of integrated lectures and sociological applications that emphasize critical thinking principles, critical service learning pedagogy, and public sociology.
Author(s): Jibey Asthappan
What skills are needed to manage the risk of terrorism? From responders to policy makers – what does the real world need?
Homeland Security & Terrorism: Threat, Incident & Aftermath is written from a perspective in which terrorism prevention plans can be best understood. It reviews Chemical, Biological, Nuclear, and active shooter threats from a practical perspective. Students will learn about each threat and gain an understanding of how to mitigate it.
Homeland Security & Terrorism:
Author(s): Christine Gardiner, Matthew J Hickman
Policing for the 21st Century: Realizing the Vision of Police in a Free Society provides a thematic overview of policing and its role in American society. This text is unique in that it provides extensive information about how police identify community problems, the methods police use to respond to problems, and police interrogation methods.
Policing for the 21st Century:
Author(s): Ralph A. Gigliotti, Brent D Ruben, Christine Goldthwaite
Regardless of one’s formal leadership title, academic major, or desired career path, leadership and communication are critical for success.