Conflict Between Persons: The Origins of Leadership

Author(s): Ronald C. Arnett, Leeanne McManus, Amanda McKendree

We live in an age of ethical disputes, making conflict inevitable as we meet others with contrasting ethical positions and contrary communicative expectations. An ethical position held with conviction frequently generates conflict when one encounters another with a differing ethical standpoint embra...

Listening Across Lives

Author(s): Molly Stoltz, Karen Sodowsky, Carl M Cates

Listening Skills Contribute to Successful Careers and Relationships Written by a myriad of experts, including contributors to the International Journal of Listening and other academic journals, Listening Across Lives features a unique contextual approach to the study of listening.  Each of Listen...

Contemporary Communication Theory

Author(s): Dominic Infante, Andrew S Rancer, Theodore A Avtgis, Erina L. MacGeorge

Striking a balance in coverage between the extremes of analyzing too many or too few theories, Contemporary Communication Theory examines important theory building activity in the field of communication. The text continues the tradition of being primarily social science based yet includes research a...

Straight Talk About Communication Research Methods

Author(s): Christine S Davis, Kenneth A Lachlan

Researchers are like detectives. Both are trying to find something out. Both are asking and answering questions. Both are trying to put together a puzzle to come up with a solution. In both, answering questions leads to more questions. And, in both, seeing patterns is crucial to solving the puzzle. ...

Leadership: Communication and Social Influence in Personal and Professional Contexts

Author(s): Ralph A. Gigliotti, Brent D Ruben, Christine Goldthwaite

Regardless of one’s formal leadership title, academic major, or desired career path, leadership and communication are critical for success. Leadership: Communication and Social Influence in Personal and Professional Contexts invites the reader to develop a more comprehensive understanding of lead...

Make It Count! Getting the Most from a Hospitality Internship

Author(s): Michael Collins

Employers agree—to be successful, graduates of Hospitality Management programs need to have meaningful, hands-on industry work experiences to complement their classroom education. Consequently, nearly all Hospitality Management degree programs require students to complete an internship or practicum ...

Consumer Behavior: An Applied Approach

Author(s): Nessim Hanna, Richard Wozniak, Margaret Hanna

The positive turn in our economy since the Great Recession of 2007 through 2009 has reconfigured our outlook with regard to employment, inflation, and energy prices, as well as our willingness to spend and consume ...The recent trend toward increasing global cooperation among blocks of countries was...

Think: Critical Thinking about Social Problems

Author(s): Vera Kennedy, Romney Norwood, Matthew Ari Jendian

Strengthen your students’ social awareness and increase civic involvement… #Think: Critical Thinking about Social Problems is a groundbreaking social problems publication that features an unprecedented fusion of integrated lectures and sociological applications that emphasize critical thinking pr...

Making an Impact: Facilitating Student Success with Lessons from Instructional Communication and Educational Psychology

Author(s): San Bolkan

Flourish as an instructor by learning about what behaviors lead to student success! Making an Impact: Facilitating Student Success with Lessons from Instructional Communication and Educational Psychology helps readers become better instructors by changing the way they think about their interacti...

Project Management Using Microsoft Project 2013 - Academic Version

Author(s): Augustus J Cicala

Project Management Using Microsoft Project 2013: A Training and Reference Guide for Project Managers Using Standard, Professional, Server, Web Application and Project Online introduces readers to the project manager’s perspective on the latest version of Microsoft Project, Microsoft Project 2013. Th...