Tourism: Concepts and Practices

Author(s): John Walker, Christopher John M. Walker

Tourism: Concepts and Practices was written to empower students and help them become future leaders in this great industry. It provides an overview of the world’s largest and fastest growing industry groupings. Each chapter contains information about the numerous tourism segments, the many different...

Cost Control in the Hospitality Industry

Author(s): Agnes DeFranco, John Walker, Christopher John M. Walker

There is a difference between cost control and successful cost control. Cost Control in the Hospitality Industry takes a deep dive into the subject to illustrate that a mere balance of input and output isn’t enough – just as important is the use of products and services for their intended purpose...

Human Resources Leadership in Hospitality

Author(s): John Walker, Nicholas Thomas

There is a distinct difference between managing a human resources team and leading it, and those in leadership positions must evolve with the industry. Human Resources Leadership in Hospitality addresses one of the biggest challenges that hospitality managers across the board express: finding and...