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Author(s): Agnes DeFranco , John Walker, Christopher John M. Walker
There is a difference between cost control and successful cost control.
Cost Control in the Hospitality Industry takes a deep dive into the subject to illustrate that a mere balance of input and output isn’t enough – just as important is the use of products and services for their intended purposes. This alone can make the difference between operational success and failure.
Author(s): John Walker, Nicholas Thomas
There is a distinct difference between managing a human resources team and leading it, and those in leadership positions must evolve with the industry.
Author(s): John Walker, Christopher John M. Walker
Tourism: Concepts and Practices was written to empower students and help them become future leaders in this great industry. It provides an overview of the world’s largest and fastest growing industry groupings. Each chapter contains information about the numerous tourism segments, the many different areas of career opportunities, and career paths as well as profiles of industry practitioners and leaders.
Tourism: Concepts and Practices features: