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Author(s): Agnes DeFranco , John Walker, Christopher John M. Walker
There is a difference between cost control and successful cost control.
Cost Control in the Hospitality Industry takes a deep dive into the subject to illustrate that a mere balance of input and output isn’t enough – just as important is the use of products and services for their intended purposes. This alone can make the difference between operational success and failure.
Author(s): George F McHendry Jr., M. Elizabeth Thorpe, Jessica A. Kurr, James L Golden, Goodwin Berquist, William Coleman, James M Sproule
Building upon a rich legacy, the new edition of The Rhetoric of Western Thought provides readers with a comprehensive understanding of rhetoric from its inception in the ancient world, to its present day expression in contemporary practice and scholarship.
The 11th edition gives deliberate attention to the voices, bodies, and humans that are too often forgotten or silenced in the history of rhetoric.
Author(s): Matthew DeLuca
New Publication Now Available!
Total Pay: Compensation and Benefits - Now and Into the Future is an opportunity to explore the field of employee compensation—with its five components— from both practical, as well as academic, perspectives. This book treats an important HR area—sometimes considered dry and incomprehensible—in an accessible and engaging way.
Author(s): Doyice J Cotten, John Wolohan
Since 1997, Law for Recreation and Sport Managers has been the leading recreation and sports law book for undergraduate and graduate sport management and recreation programs.
Key Features:
Author(s): John Paul, Michael Birzer, Robert Holland
Much of the general public’s knowledge of serial killers is a product of sensationalized and stereotypical presentations in the media. It’s time to break free of what we think we know and draw our information from factual analysis.
Author(s): Debra Stanley, Heather Pfeifer, Gabriela Wasileski, Tracy Tamborra
This book is written for the new generations of brave souls who have and will continue to step into the shoes of the former leaders, activists, scholars, and victim service providers. It is vital to the future of victimology and all the future crime victims that the next generation be as brave and fierce as the first. Remember the history and the many passionate and determined voices that led the way, carry their message forward, and continue to do the hard work that will eventually lead to the recognition and respect that the discipline of victim services deserves.
Author(s): Scott H. Belshaw, Peter Johnstone, Lee DeBoer
Ethics in the Criminal Justice System explores ideas and information in and around ethical decision making as it pertains to criminal justice. As an edited volume, Ethics in the Criminal Justice System features contributing authors who have provided a varied and challenging palette of offerings from pure philosophy to common sense practical professional advice.
Author(s): Carla Miller Coates, Moneque Walker-Pickett
Women, Minorities, and Criminal Justice takes a hard look at crime, justice, and the criminal justice system through the lens of gender, race, sexuality, and their intersections. Dialogue about minorities in criminal justice is currently one of the most talked about issues in a variety of social and political spaces. Often missing is the inclusion of women.
Author(s): Kenneth A Lachlan, Patric Spence, Corey Liberman, Theodore Avtgis
Risks are all around us. From catastrophic weather events to gun violence, from infrastructure failings to financial devastation…we live with the threat of risk every day. How do we get those who are at risk, or who have already been impacted by crisis, to do what they need to do to minimize the risk?
We need to get information to the right audience, get them to take the risk seriously, and get them to act in a manner that makes sense. There is a distinction between crisis communication and risk communication, and that is an important point that is discussed throughout the text.
Author(s): Mark Knapp, Anita Vangelisti, JOHN CAUGHLIN
Whether it is with our roommates, our romantic partners, or our parents, we are constantly experiencing how communication behavior affects our relationships. Interpersonal Communication and Human Relationships discusses the processes and principles of interpersonal communication in the context of developing relationships – it introduces interpersonal communication concepts and theories by examining the way people communicate in their relationships with others.