Cassandra L. Baker, PhD, holds the position of Professor of Business Management at Gwinnett Technical College. Beyond her academic role, she also serves as the CEO of Sugar Hill Research Group, where she lends her expertise to businesses seeking solutions for a wide range of challenges, with a focus on enhancing their operations and achieving their objectives. Furthermore, she has authored the book titled "Key Tools of Writing and Research: A Guide for the Student Writer” and co-authored an article called “A Study of Emotional Intelligence and Self-Leadership”.

Before her academic career, Dr. Baker accumulated 15 years of experience working with distinguished companies such as Ford Motor Company and Volvo Car Corporation in the United States, China, Sweden, and the United Kingdom. Her professional journey encompassed roles in leadership, franchise management, organizational management, and strategic planning, spanning marketing, sales, and service domains.

Dr. Baker's academic journey includes earning a PhD in Organization and Management from Capella University, a Master of Business Administration from Brenau University, and a Bachelor of Science in Business Administration from Shorter University. Her rich background in academia and industry positions her as a highly accomplished executive and consultant who brings a wealth of knowledge and experience to her work.