Gene Deluke is a retired senior lecturer in the Naveen Jindal School of Management at the University of Texas at Dallas. He taught undergraduate and graduate courses in operations management and supply chain management. Prior to joining the UT-Dallas faculty he worked with such companies as Texas Instruments, Hewlett Packard, i2 Technologies, and SAP America. He has more than 30 years of industry experience in operations and supply chain management as a consultant and middle manager. You may communicate with Gene by email by using Gene.Deluke@utdallas.edu.