21st Century Business Etiquette: From Getting a Job to Building a Career examines some of the obvious and not so obvious tools individuals can use to build a successful business career. The book begins by examining what an individual needs to do to prepare themselves for their career beginning with the section on defining success for yourself. Subsequent chapters include proper dining etiquette, understanding the hidden job market, developing an effective resume, and how to shine in an interview. The last part of the book address communicating in the digital world, proper meeting etiquette, and branding yourself. The publication is divided into fourteen easy-to-read chapters with hands-on exercises that the reader can use throughout their career.
Part One: It All Begins with Self
Chapter 1: Defining Success for Yourself
Chapter 2: The Importance of Self-Assessment
Chapter 3: Effective Goal Setting
Chapter 4: Exemplary Etiquette
Part Two: The Employment Search
Chapter 5: Resumes
Chapter 6: Cover Letters, Networking, and Search Firms
Chapter 7: The Interview
Chapter 8: Starting Your New Job
Part Three: Managing Your Career
Chapter 9: Branding Yourself
Chapter 10: Professionalism
Chapter 11: Telephone, Video, and Meeting Etiquette
Chapter 12: Effective Communication
Chapter 13: Your Road to the Top
Chapter 14: Career Success
Appendix
Frequently Asked Interview Questions