The Agile Communicator: Principles and Practices in Technical Communication effectively introduces communication in the workplace. Today’s workplaces require you to understand and adapt to many communication challenges, such as global communication, cross-functional and cross-cultural teaming, fluctuating information environments and much more.
The Agile Communicator: Principles and Practices in Technical Communication by Craig Baehr:
-Is functional! Exercises and tasks can be found in every chapter to keep students engaged and to encourage participation.
-Is comprehensive! Easy-to-read graphs and images are included to provide a more concise understanding of the subject matter.
-Is focused! Provides a strong focus on communicating in a 21st century workplace in order to benefit all students.
CHAPTER 1 Introduction to Agile Communication and Workplace Processes
Twentieth Century Workplaces: Working the Line
The 21st Century Work Model: Rapid Change, Iterative Cycles, and Agility
Iterative Process and Project Management
Technical Communication Iterative Process: The Four Phases
Chapter Summary
Chapter Assignments
CHAPTER 2 Project Planning and User Analysis
Defining Your Audience
Planning and Scoping the Project
Developing the Project Scope with Task Analysis
Resource Planning
Reviewing and Documenting Project Planning Tasks
Chapter Summary
Chapter Assignments
CHAPTER 3 Managing and Improving Work Teams
Distributed Workplaces and Teams
Building and Sustaining Effective Teams
Strategies for Improving Team Processes
Chapter Summary
Chapter Assignments
Figure Credits
CHAPTER 4 Content Development and Organization
Content Management Concepts and Practices
Information Modeling and Organizing Content
Content Reuse Strategies
Developing Metadata
Chapter Summary
Chapter Assignments
Figure Credits
CHAPTER 5 Conducting Research
Formulating Problem Statements and Research Questions
Choosing Research Methods
Research Reporting Responsibilities
Chapter Summary
Chapter Assignments
CHAPTER 6 Developing Technical Documents
Document Genres
Conventions and Style Guides
Developing a Document Plan
Chapter Summary
Chapter Assignments
Figure Credits
CHAPTER 7 Designing Visual Information
Visual Design Theories
Design Principles
Information Graphics
Style Sheets, Templates, and Visual Identities
Chapter Summary
Chapter Assignments
Figure Credits
CHAPTER 8 Writing and Editing Content
A Structured Approach to Writing
Words, Sentences, Paragraphs: The Building Blocks of Style
Reviewing and Editing
Chapter Summary
Chapter Assignments
Figure Credits
CHAPTER 9 Professional Correspondence
Writing Professional Correspondence
Formatting Correspondence
Writing Electronic Correspondence
Chapter Summary
Chapter Assignments
CHAPTER 10 Instructional Design for Technical Communicators
The Instructional Design Process
Chapter Summary
Chapter Assignments
Figure Credits
CHAPTER 11 Instructional Documents
Instructional Document Types
Writing Instructional Documents
Chapter Summary
Chapter Assignments
CHAPTER 12 Status and Progress Reports
Status Reports
Progress Reports
Chapter Summary
Chapter Assignments
CHAPTER 13 Technical Definitions and Descriptions
Writing Technical Definitions
Writing Technical Descriptions
Organizational Patterns
Documents that Use Technical Descriptions
Technical Standards
Chapter Summary
Chapter Assignments
Figure Credits
CHAPTER 14 Research and Results Report
Writing Research and Results Reports
Research and Results Report Components
Chapter Summary
Chapter Assignments
CHAPTER 15 Proposals
Planning and Researching Proposals
Writing and Drafting Proposals
Reviewing and Revising the Proposal
Submitting the Proposal
Chapter Summary
Chapter Assignments
CHAPTER 16 Web Site Development
Developing Web Sites
Web Site Authoring Tools
Chapter Summary
Chapter Assignments
Figure Credits
CHAPTER 17 Presentations
Professional Presentations
Planning, Developing, and Delivering Presentations
Evaluating Presentations
Chapter Summary
Chapter Assignments
CHAPTER 18 Professional Profiles and Job Seeking
Assessing Your Skills
Developing Professional Profiles
Conducting a Job Search
Applying for Positions
Interviewing
Chapter Summary
Chapter Assignments
Figure Credits
References
Index