The Agile Communicator: Principles and Practices in Technical Communication

Author(s): Craig Baehr

Edition: 4

Copyright: 2024

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The Agile Communicator: Principles and Practices in Technical Communication effectively introduces communication in the workplace. Today’s workplaces require you to understand and adapt to many communication challenges, such as global communication, cross-functional and cross-cultural teaming, fluctuating information environments and much more.

The Agile Communicator: Principles and Practices in Technical Communication by Craig Baehr:

-Is functional! Exercises and tasks can be found in every chapter to keep students engaged and to encourage participation.

-Is comprehensive! Easy-to-read graphs and images are included to provide a more concise understanding of the subject matter.

-Is focused! Provides a strong focus on communicating in a 21st century workplace in order to benefit all students.

 

 

CHAPTER 1 Introduction to Agile Communication and Workplace Processes
Twentieth Century Workplaces: Working the Line
The 21st Century Work Model: Rapid Change, Iterative Cycles, and Agility
Iterative Process and Project Management
Technical Communication Iterative Process: The Four Phases
Chapter Summary
Chapter Assignments

CHAPTER 2 Project Planning and User Analysis
Defining Your Audience
Planning and Scoping the Project
Developing the Project Scope with Task Analysis
Resource Planning
Reviewing and Documenting Project Planning Tasks
Chapter Summary
Chapter Assignments

CHAPTER 3 Managing and Improving Work Teams 
Distributed Workplaces and Teams 
Building and Sustaining Effective Teams 
Strategies for Improving Team Processes 
Chapter Summary 
Chapter Assignments 
Figure Credits 

CHAPTER 4 Content Development and Organization 
Content Management Concepts and Practices 
Information Modeling and Organizing Content 
Content Reuse Strategies 
Developing Metadata  
Chapter Summary 
Chapter Assignments 
Figure Credits

CHAPTER 5 Conducting Research
Formulating Problem Statements and Research Questions
Choosing Research Methods
Research Reporting Responsibilities
Chapter Summary
Chapter Assignments

CHAPTER 6 Developing Technical Documents 
Document Genres 
Conventions and Style Guides 
Developing a Document Plan 
Chapter Summary 
Chapter Assignments 
Figure Credits 

CHAPTER 7 Designing Visual Information 
Visual Design Theories 
Design Principles 
Information Graphics  
Style Sheets, Templates, and Visual Identities 
Chapter Summary 
Chapter Assignments 
Figure Credits 

CHAPTER 8 Writing and Editing Content 
A Structured Approach to Writing 
Words, Sentences, Paragraphs: The Building Blocks of Style 
Reviewing and Editing 
Chapter Summary 
Chapter Assignments 
Figure Credits

CHAPTER 9 Professional Correspondence
Writing Professional Correspondence
Formatting Correspondence
Writing Electronic Correspondence
Chapter Summary
Chapter Assignments

CHAPTER 10 Instructional Design for Technical Communicators 
The Instructional Design Process 
Chapter Summary 
Chapter Assignments 
Figure Credits

CHAPTER 11 Instructional Documents
Instructional Document Types
Writing Instructional Documents
Chapter Summary
Chapter Assignments

CHAPTER 12 Status and Progress Reports
Status Reports
Progress Reports
Chapter Summary
Chapter Assignments

CHAPTER 13 Technical Definitions and Descriptions 
Writing Technical Definitions 
Writing Technical Descriptions 
Organizational Patterns 
Documents that Use Technical Descriptions 
Technical Standards 
Chapter Summary 
Chapter Assignments 
Figure Credits

CHAPTER 14 Research and Results Report
Writing Research and Results Reports
Research and Results Report Components
Chapter Summary
Chapter Assignments 

CHAPTER 15 Proposals
Planning and Researching Proposals
Writing and Drafting Proposals
Reviewing and Revising the Proposal
Submitting the Proposal
Chapter Summary
Chapter Assignments

CHAPTER 16 Web Site Development 
Developing Web Sites 
Web Site Authoring Tools 
Chapter Summary 
Chapter Assignments 
Figure Credits

CHAPTER 17 Presentations
Professional Presentations
Planning, Developing, and Delivering Presentations
Evaluating Presentations
Chapter Summary
Chapter Assignments

CHAPTER 18 Professional Profiles and Job Seeking 
Assessing Your Skills 
Developing Professional Profiles 
Conducting a Job Search 
Applying for Positions 
Interviewing 
Chapter Summary 
Chapter Assignments 
Figure Credits 

References
Index

Craig Baehr

The Agile Communicator: Principles and Practices in Technical Communication effectively introduces communication in the workplace. Today’s workplaces require you to understand and adapt to many communication challenges, such as global communication, cross-functional and cross-cultural teaming, fluctuating information environments and much more.

The Agile Communicator: Principles and Practices in Technical Communication by Craig Baehr:

-Is functional! Exercises and tasks can be found in every chapter to keep students engaged and to encourage participation.

-Is comprehensive! Easy-to-read graphs and images are included to provide a more concise understanding of the subject matter.

-Is focused! Provides a strong focus on communicating in a 21st century workplace in order to benefit all students.

 

 

CHAPTER 1 Introduction to Agile Communication and Workplace Processes
Twentieth Century Workplaces: Working the Line
The 21st Century Work Model: Rapid Change, Iterative Cycles, and Agility
Iterative Process and Project Management
Technical Communication Iterative Process: The Four Phases
Chapter Summary
Chapter Assignments

CHAPTER 2 Project Planning and User Analysis
Defining Your Audience
Planning and Scoping the Project
Developing the Project Scope with Task Analysis
Resource Planning
Reviewing and Documenting Project Planning Tasks
Chapter Summary
Chapter Assignments

CHAPTER 3 Managing and Improving Work Teams 
Distributed Workplaces and Teams 
Building and Sustaining Effective Teams 
Strategies for Improving Team Processes 
Chapter Summary 
Chapter Assignments 
Figure Credits 

CHAPTER 4 Content Development and Organization 
Content Management Concepts and Practices 
Information Modeling and Organizing Content 
Content Reuse Strategies 
Developing Metadata  
Chapter Summary 
Chapter Assignments 
Figure Credits

CHAPTER 5 Conducting Research
Formulating Problem Statements and Research Questions
Choosing Research Methods
Research Reporting Responsibilities
Chapter Summary
Chapter Assignments

CHAPTER 6 Developing Technical Documents 
Document Genres 
Conventions and Style Guides 
Developing a Document Plan 
Chapter Summary 
Chapter Assignments 
Figure Credits 

CHAPTER 7 Designing Visual Information 
Visual Design Theories 
Design Principles 
Information Graphics  
Style Sheets, Templates, and Visual Identities 
Chapter Summary 
Chapter Assignments 
Figure Credits 

CHAPTER 8 Writing and Editing Content 
A Structured Approach to Writing 
Words, Sentences, Paragraphs: The Building Blocks of Style 
Reviewing and Editing 
Chapter Summary 
Chapter Assignments 
Figure Credits

CHAPTER 9 Professional Correspondence
Writing Professional Correspondence
Formatting Correspondence
Writing Electronic Correspondence
Chapter Summary
Chapter Assignments

CHAPTER 10 Instructional Design for Technical Communicators 
The Instructional Design Process 
Chapter Summary 
Chapter Assignments 
Figure Credits

CHAPTER 11 Instructional Documents
Instructional Document Types
Writing Instructional Documents
Chapter Summary
Chapter Assignments

CHAPTER 12 Status and Progress Reports
Status Reports
Progress Reports
Chapter Summary
Chapter Assignments

CHAPTER 13 Technical Definitions and Descriptions 
Writing Technical Definitions 
Writing Technical Descriptions 
Organizational Patterns 
Documents that Use Technical Descriptions 
Technical Standards 
Chapter Summary 
Chapter Assignments 
Figure Credits

CHAPTER 14 Research and Results Report
Writing Research and Results Reports
Research and Results Report Components
Chapter Summary
Chapter Assignments 

CHAPTER 15 Proposals
Planning and Researching Proposals
Writing and Drafting Proposals
Reviewing and Revising the Proposal
Submitting the Proposal
Chapter Summary
Chapter Assignments

CHAPTER 16 Web Site Development 
Developing Web Sites 
Web Site Authoring Tools 
Chapter Summary 
Chapter Assignments 
Figure Credits

CHAPTER 17 Presentations
Professional Presentations
Planning, Developing, and Delivering Presentations
Evaluating Presentations
Chapter Summary
Chapter Assignments

CHAPTER 18 Professional Profiles and Job Seeking 
Assessing Your Skills 
Developing Professional Profiles 
Conducting a Job Search 
Applying for Positions 
Interviewing 
Chapter Summary 
Chapter Assignments 
Figure Credits 

References
Index

Craig Baehr