Beyond Expectations: The Influence of Food Servers' Nonverbal Behavior in Service Interactions

Sample

When I was in high school, I tried finding a job as a food server, but, for lack of experience, restaurant managers wanted nothing to do with me. When I explained this to my father, he advised me to tell interviewers that I had been feeding the family dog for years. I could deliver food like nobody’s business. What more could they want?