Business Communication in the Coming Age of Automation
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Business Communication In the Coming Age Of Automation addresses the harsh truth of the automation revelation as well as the generational changes that have caused positive and negative effects on today’s workplace. Also, tips and tools to prepare readers to excel within today’s workplace are scattered with contrasting social forces.
Business Communication In the Coming Age Of Automation by Chris Hayes:
- Addresses the importance of active listening, self and environmental awareness, and emotional intelligence.
- Focuses less on the practical, formulaic skills – instead providing in-depth knowledge of four different forms of literacy.
- Addressees the impact of social media platforms on today’s generation regarding the ability to process information more rapidly than older generations. In addition, it discusses the negative consequence of social media – interpersonal communication is less common and a struggle for most young professionals.
Chapter One Strictly Business: A Brief History of Corporate Language
Chapter Two Emotional Intelligence
Chapter Three Social Media and Beyond
Chapter Four Business Etiquette in Real Life
Chapter Five Specialization and the Narrowing of Creativity
Chapter Six Storytelling in Business
Chapter Seven Good Writing: Reading, Diction, Syntax, Grammar, and Revision
Chapter Eight Message Crafting