Casing Conflict Communication
Edition: 1
Copyright: 2022
Pages: 254
Edition: 1
Copyright: 2022
Pages: 254
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Conflict is a natural part of life. What we often struggle with is how to best approach conflict so that we have productive outcomes and are able to maintain positive relationships. As you pursue a greater understanding of conflict, you will ideally be able to apply the knowledge from this textbook to your future endeavors. Students of conflict often find that through their studies, they not only learn more about the topic of conflict itself but also come to reflect on their own actions and behaviors and learn how to better confront conflict.
Casing Conflict Communication helps readers develop a deeper understanding of conflict, as well as reflect on how to engage in conflict so that they are better prepared to meet challenges in interpersonal relationships, professional pursuits, and community undertakings.
Based on the authors thirty-five+ combined years of teaching and researching conflict, Casing Conflict Communication:
- primarily focuses on the communication of conflict and highlights the communication-based theories that help readers understand the communication-centric concerns around conflict development, interaction, and resolution.
- illustrates the many ways that conflict manifests itself in everyday life and the styles, tactics, and strategies that individuals and groups use to manage conflict.
- integrates 25 cases that demonstrate how conflicts emerge within families and in the workplace. Most of the cases are based on real-world conflicts that the authors experienced or witnessed – providing an authentic feel for readers.
- is easy to adopt! The editors added an introductory chapter that includes definitions, approaches, and contexts. In addition, each case study begins with a discussion of a concept or theory used by scholars to understand conflict processes, a real-world case study, and concludes with several discussion questions designed to focus the reader’s attention on the major aspects of the case.
Preface
Acknowledgments
About the Editors
Contributor Biographies
Chapter 1 Introduction to Conflict and Communication: Definitions, Approaches, and Contexts
Andrea L. Meluch and Heather L. Walter
Section I: Attributions and Behavioral Expectations during Conflict
Chapter 2 “Let’s Not Talk about That”: A Case Study for Expectancy Violations Theory
Anthony T. Machette
Chapter 3 Locating and Dispelling Inaccurate Attributions among the Political Divide: A Case Study of Braver Angels’ Activities
Bailey M. Oliver-Blackburn and April Chatham-Carpenter
Chapter 4 “You’re Putting Me at Risk!”: A Case Study about COVID-19 and Roommate Conflict
David J. Roaché, Hannah Brett, and Marcel Tokhi
Chapter 5 Sam’s Disclosure and Jamie’s Decision: A Case Study for Communication Privacy Management Theory
Robert D. Hall and Darcy L. Wente-Hahn
Chapter 6 “How Did It All Go Wrong?”: A Tale of Destructive Supervisor–Subordinate Conflict
Michael Sollitto
Section II: Escalation, Negotiation, and Forgiveness Processes
Chapter 7 “Am I Adopted?”: An Examination of Escalatory and Avoidance Spirals
Shawn C. Starcher
Chapter 8 “You Are Not My Real Father”: Conflict and Conflict-Negotiation Strategies within the Stepfather–Stepson Relationship
Corey Jay Liberman
Chapter 9 “Can We Bring Our Dogs?”: A Case Study in Positional Bargaining
Christina Saindon and Brent Saindon
Chapter 10 Forgiveness and Conflict: Relationship Repair through Seven Tasks
Brian A. Long
Section III: Aggression, Power, and Resistance
Chapter 11 Mediating through Verbal Aggression
Heather L. Walter and Andrew S. Rancer
Chapter 12 “Don’t Start Now!”: Aggressive Communication and Conflict among College Roommates
Scott A. Myers, Jordan Atkinson, Hannah Ball, and Dana Borzea
Chapter 13 New Role, New Problems
DeAnne Priddis and Mary Beth Asbury
Chapter 14 “They Would Never Say That to My Face!”: Understanding Mediated Conflict through the Online Disinhibition Effect
Rhiannon Kallis
Chapter 15 Midwestern University’s Rebranding Controversy: Resistance to Organizational Change
Alison Doehring and Andrea L. Meluch
Chapter 16 “I Need You to Be a Good Daughter”: Policing Daughter Compliance through Power and Dehumanization
Falon Kartch and Erica Lassen
Section IV: Conflicting Roles
Chapter 17 Feeling Pushed and Pulled: Managing Conflict Associated with the Decision to Retire
Patricia E. Gettings
Chapter 18 A Role Conflict with Mom: The Mother–Daughter Relationship and the Enactment of the Mothering Role
Sarah Symonds LeBlanc and Lindsay Butcher
Chapter 19 “If You Only Knew”: Team Projects, Work–Life Conflict, and Conflict Goals
Sarah E. Riforgiate and Kari J. Pink
Section V: Conflict and Social Identity
Chapter 20 Communication (Non-)Accommodation and Conflict in Families
Maria Butauski and Andrea L. Meluch
Chapter 21 “Millennials Killed Gen Z”; “Okay, Boomer”: Intergenerational Conflict at Work
Samantha Szczur and Alyssa Obradovich
Chapter 22 Community Conflict over Woodland Park
Kathleen J. Krone
Section VI: Conflict and Facework
Chapter 23 A Case for Politeness: Examining Teacher–Student Interactions during Conflict
Maria Hannah and Ann Bainbridge Frymier
Chapter 24 When Teenagers Self-Harm: Guiding Better Communication in Conflicted Families
Rachel M. Reznik and Courtney Waite Miller
Chapter 25 An International Deal Gone Wrong: Intercultural Conflict in Business Partnerships
Heather L. Walter and Andrea L. Meluch