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Casing Organizational Communication

Casing Organizational Communication

Author(s): Jason S Wrench

Edition: 2

Copyright: 2022

Pages: 230, 232 for LSI

Edition: 2

Copyright: 2022

Pages: 230

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Casing Organizational Communication Demonstrates Communication Theory via Real-World Examples

One of the biggest challenges organizational communication instructors face is that most students have minimal or no corporate experience. As such, showing students how to apply the theoretical content of organizational communication, or how to employ the skills discussed in organizational communication, is quite difficult because they do not immediately see the utility. 

Casing Organizational Communication offers practical examples of a wide range of different topics.

The NEW Volume 2 of Casing Organizational Communication: 

  • Represents the culmination of a century of understanding about how students learn and apply business related concepts, skills, and theory. 
  • Integrates 22 brand-new readings / case studies from a myriad of perspectives.  
  • Contains decision-based cases, or cases that require the reader to come to some kind of decision. The reader is 1) introduced to the main character; 2) introduced to others involved in the case; 3) presented with the main communication problem; and 4) prompted to come up with the decision the main character should make.
  • Guides the reader through the decision-making process.

Preface: Why Cases?

Analyzing Case Studies

I. Organizational Socilization
1. Am I Being Watched? Electronic Surveillance and Uncertainty Management in the Supervisor-Subordinate Relationship
Michael Sollitto, Isabella Ruggiero, and Cari Loeffler
2. Banking on Tradition: Experiencing Unequal Treatment in the Workplace
Erin Gilles and Saleema Mustafa-Campbell
3. I’m Just a Volunteer: Nonprofit Organizational Assimilation Challenges
Thomas R. Wagner
4. What the Virtual: What’s Life Like After Being a Remote Worker
Jason S. Wrench

II. Internal Communication
5. Work Hard, Play Real Hard
Chigozirim Utah Sodeke
6. When the Bully is the Boss
Andrea L. Meluch
7. The “Friendly” Coworker: Bullying and Boundary Crossing in the Workplace
Mary Beth Asbury and DeAnne Priddis
8. One of Us Has to Say Something: Upward Dissent as a Communicative Maneuver to Impact Organizational Change
Corey Jay Liberman
9. Laborious Leadership: Exploring Emotional Labor, Identity, and Work-Life Boundaries in Gendered Organizations
Michael Cody Coker

III. Decision Making
10. An Illegal Practice of Veterinary Medicine
Bonnie M. Nickels
11. To GO or not to GO: Decision Making in a Leader’s Voluntary Exit
Darius M. Benton
12. Didn’t We Do This Already? Managing Organizational Change Through AI
Julio A. Rodriguez-Rentas and Paul Ziek
13. Hello, We Come to Work: Managing Trust and Digital Personas in an Online Business
Brent Saindon and Christina Saindon
14. Resisting Cookie-Cutter Fundraising Norms: Rethinking Power in Nonprofit Organizing
Elizabeth K. Eger

IV. Diversity, Equity, and Inclusion
15. Sailing Through Unfamiliar Waters: Navigating the Hospitality Industry in a New Culture
Saleema Mustafa-Campbell, Erin Gilles, and Shannon Brogan
16. Different Waters: A Tale of Workplace Experiences
Rita Daniels
17. When You Don’t Practice What You Preach: Microaggressions in the Workplace
Kallia O. Wright and Anna Wright
18. A Typical Day? Communicating Stereotypes with Human Resources
Anastacia Kurylo and Tyler LaCarrubba

V. External Communication
19. The Fizz Energy Freeride Frenzy: When a Mountain Biking Contest Goes Wrong
Roth Smith
20. Social Media Faux Pas: Promoting individual or organizational expertise
Trudy Milburn
21. Aftermath of the Collins Awards: Controversy and Mayhem at the International Association of Action/Thriller Writers
Jason S. Wrench
22. Fighting for Change
Merci Decker

Jason S Wrench
Jason S Wrench
Jason S. Wrench (Ed.D., West Virginia University) is an associate professor and chair of the Communication Department at the State University of New York at New Paltz. Dr. Wrench has published numerous books on a variety of communication topics: Intercultural Communication: Power in Context, Communication, Affect, and Learning in the Classroom (2000, Tapestry Press), Principles of Public Speaking (2003, The College Network), Human Communication in Everyday Life: Explanations and Applications (2008, Allyn & Bacon), Quantitative Research Methods for Communication: A Hands-On Approach (2008 & 2013, Oxford University Press), The Directory of Communication Related Mental Measures (Summer 2010, National Communication Association), Stand Up, Speak Out: The Practice and Ethics of Public Speaking (2011, Flat World Knowledge), Communication Apprehension, Avoidance, and Effectiveness (2013, Allyn & Bacon), Training and Development: The Intersection of Communication and Talent Development in the Modern Workplace (2014, Kendall Hunt), and Organizational Communication: Theory, Research, and Practice (2015, Flat World Knowledge). Dr. Wrench has also edited a number of books: Casing Organizational Communication (2011, Kendall Hunt), Workplace Communication for the 21st Century: Tools and Strategies that Impact the Bottom Line: Vol. 1. Internal Workplace Communication, Vol. 2. External Workplace Communication (2013, both with Praeger), and Casing Public Relations (2014, Kendall Hunt). Dr. Wrench was the editor of the Ohio Communication Journal from 2005 to 2007, served as an associate editor for Communication Research Reports from 2007 to 2010, and has been on the editorial board of numerous academic journals. Furthermore, Dr. Wrench has published over 30 research articles that have appeared in various journals: Communication Quarterly, Communication Research Reports, Education, Human Communication, Journal of Homosexuality, Journal of Intercultural Communication, Southern Communication Journal, The Source: A Journal of Education, and The NACADA Journal (National Academic Advising Association).

Casing Organizational Communication Demonstrates Communication Theory via Real-World Examples

One of the biggest challenges organizational communication instructors face is that most students have minimal or no corporate experience. As such, showing students how to apply the theoretical content of organizational communication, or how to employ the skills discussed in organizational communication, is quite difficult because they do not immediately see the utility. 

Casing Organizational Communication offers practical examples of a wide range of different topics.

The NEW Volume 2 of Casing Organizational Communication: 

  • Represents the culmination of a century of understanding about how students learn and apply business related concepts, skills, and theory. 
  • Integrates 22 brand-new readings / case studies from a myriad of perspectives.  
  • Contains decision-based cases, or cases that require the reader to come to some kind of decision. The reader is 1) introduced to the main character; 2) introduced to others involved in the case; 3) presented with the main communication problem; and 4) prompted to come up with the decision the main character should make.
  • Guides the reader through the decision-making process.

Preface: Why Cases?

Analyzing Case Studies

I. Organizational Socilization
1. Am I Being Watched? Electronic Surveillance and Uncertainty Management in the Supervisor-Subordinate Relationship
Michael Sollitto, Isabella Ruggiero, and Cari Loeffler
2. Banking on Tradition: Experiencing Unequal Treatment in the Workplace
Erin Gilles and Saleema Mustafa-Campbell
3. I’m Just a Volunteer: Nonprofit Organizational Assimilation Challenges
Thomas R. Wagner
4. What the Virtual: What’s Life Like After Being a Remote Worker
Jason S. Wrench

II. Internal Communication
5. Work Hard, Play Real Hard
Chigozirim Utah Sodeke
6. When the Bully is the Boss
Andrea L. Meluch
7. The “Friendly” Coworker: Bullying and Boundary Crossing in the Workplace
Mary Beth Asbury and DeAnne Priddis
8. One of Us Has to Say Something: Upward Dissent as a Communicative Maneuver to Impact Organizational Change
Corey Jay Liberman
9. Laborious Leadership: Exploring Emotional Labor, Identity, and Work-Life Boundaries in Gendered Organizations
Michael Cody Coker

III. Decision Making
10. An Illegal Practice of Veterinary Medicine
Bonnie M. Nickels
11. To GO or not to GO: Decision Making in a Leader’s Voluntary Exit
Darius M. Benton
12. Didn’t We Do This Already? Managing Organizational Change Through AI
Julio A. Rodriguez-Rentas and Paul Ziek
13. Hello, We Come to Work: Managing Trust and Digital Personas in an Online Business
Brent Saindon and Christina Saindon
14. Resisting Cookie-Cutter Fundraising Norms: Rethinking Power in Nonprofit Organizing
Elizabeth K. Eger

IV. Diversity, Equity, and Inclusion
15. Sailing Through Unfamiliar Waters: Navigating the Hospitality Industry in a New Culture
Saleema Mustafa-Campbell, Erin Gilles, and Shannon Brogan
16. Different Waters: A Tale of Workplace Experiences
Rita Daniels
17. When You Don’t Practice What You Preach: Microaggressions in the Workplace
Kallia O. Wright and Anna Wright
18. A Typical Day? Communicating Stereotypes with Human Resources
Anastacia Kurylo and Tyler LaCarrubba

V. External Communication
19. The Fizz Energy Freeride Frenzy: When a Mountain Biking Contest Goes Wrong
Roth Smith
20. Social Media Faux Pas: Promoting individual or organizational expertise
Trudy Milburn
21. Aftermath of the Collins Awards: Controversy and Mayhem at the International Association of Action/Thriller Writers
Jason S. Wrench
22. Fighting for Change
Merci Decker

Jason S Wrench
Jason S Wrench
Jason S. Wrench (Ed.D., West Virginia University) is an associate professor and chair of the Communication Department at the State University of New York at New Paltz. Dr. Wrench has published numerous books on a variety of communication topics: Intercultural Communication: Power in Context, Communication, Affect, and Learning in the Classroom (2000, Tapestry Press), Principles of Public Speaking (2003, The College Network), Human Communication in Everyday Life: Explanations and Applications (2008, Allyn & Bacon), Quantitative Research Methods for Communication: A Hands-On Approach (2008 & 2013, Oxford University Press), The Directory of Communication Related Mental Measures (Summer 2010, National Communication Association), Stand Up, Speak Out: The Practice and Ethics of Public Speaking (2011, Flat World Knowledge), Communication Apprehension, Avoidance, and Effectiveness (2013, Allyn & Bacon), Training and Development: The Intersection of Communication and Talent Development in the Modern Workplace (2014, Kendall Hunt), and Organizational Communication: Theory, Research, and Practice (2015, Flat World Knowledge). Dr. Wrench has also edited a number of books: Casing Organizational Communication (2011, Kendall Hunt), Workplace Communication for the 21st Century: Tools and Strategies that Impact the Bottom Line: Vol. 1. Internal Workplace Communication, Vol. 2. External Workplace Communication (2013, both with Praeger), and Casing Public Relations (2014, Kendall Hunt). Dr. Wrench was the editor of the Ohio Communication Journal from 2005 to 2007, served as an associate editor for Communication Research Reports from 2007 to 2010, and has been on the editorial board of numerous academic journals. Furthermore, Dr. Wrench has published over 30 research articles that have appeared in various journals: Communication Quarterly, Communication Research Reports, Education, Human Communication, Journal of Homosexuality, Journal of Intercultural Communication, Southern Communication Journal, The Source: A Journal of Education, and The NACADA Journal (National Academic Advising Association).