Clear Communication, Powerful Results: Professional Communication

Edition: 1

Copyright: 2025

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$31.50

ISBN 9798385167227

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In today’s hyper-connected world, your words can echo across boardrooms and beyond borders. Clear Communication, Powerful Results amplifies your voice to resonate with impact. This transformative resource is your key to unlocking the power of influential communication in today’s dynamic global environment.

You’ll learn techniques to captivate diverse audiences through compelling public speaking, navigate complex crises with poise and clarity, and make ethical decisions that inspire trust and respect. Professor Deirdre Simmons, MSHRM bridges theory with the practical providing insight into cultural awareness that helps you gain the tools to develop high emotional intelligence (EQ) for effective leadership, adapt your communication style to various professional scenarios, and build a personal brand that resonates with authenticity and power.

Don’t just communicate -captivate, persuade, and lead. This essential text begins your journey to becoming an unstoppable force in the workplace. Are you ready to unleash your full potential and transform into the powerhouse communicator you’re destined to be?

 

Acknowledgments 
About the Author  

CHAPTER ONE: INTRODUCTION TO PROFESSIONAL COMMUNICATION 
Understanding Professional Communication 
Organizational Contexts 
Importance of Effective Professional Communication  
Professional Communication in Action
Overview of Communication Models 
Case Studies 

CHAPTER TWO: ETHICS AND THE CONSUMMATE PROFESSIONAL
Understanding Ethics
Definition
Frameworks 
Application to Professional Settings  
Considerations in Business
Case Studies 

CHAPTER THREE: ORGANIZING YOUR THOUGHTS
Understanding Why
Purpose 
Audience 
Tools 
Simple Not Easy 
Organizational Patterns & Outlines 

CHAPTER FOUR: VERBAL COMMUNICATION 
Key Components 
Voice and Vocal Qualities 
Care 
Clarity  
Silence 
Language 
Storytelling to Increase Impact 
Frameworks 
Application
STAR Method of Business 

CHAPTER FIVE: LISTENING & BEYOND FOR EXTRAORDINARY PROFESSIONALS 
Three Brain Theory  
Enneagram 
Barriers to Listening
Identifying the Barriers 
Listening Styles Assessment 

CHAPTER SIX: NONVERBAL COMMUNICATION 
Embodied Body
Stance 
Movement 
Eye Contact  
Gestures 
Personal Space 
Dress 
Congruency 

CHAPTER SEVEN: WRITTEN COMMUNICATION 
Forms 
Extra Extra, Read All About It!
Crafting Your Message 
Grammar 
Common Mistakes 
Tools 

CHAPTER EIGHT: PRESENTATION ABETS 
Diverse Types 
Accessibility and Aesthetics 

CHAPTER NINE: FEEDBACK AND PERFORMANCE REVIEWS 
Recommended Process 
Tools 
Craft and Deliver 
Frameworks 
Alignment of Competencies and Performance 

CHAPTER TEN: AI IN PROFESSIONAL COMMUNICATION 
AI The New Revolution 
The Jetsons 
Tips & Tools for Using AI 

BONUS: CUSTOMER SERVICE COMMUNICATION

Deirdre L. Simmons

Deirdre Simmons, an encouraging motivating speaker, is also a commercial talent, entrepreneur and business professional with practical lived experiences and competencies in human resources, operations, leadership, and public speaking. Her public speaking abilities allow others to see situations and paradigms with clarity as she brings new and interesting twists, as well as clarity, to messages for individuals and the masses.

As a learning and development specialist, STEM keynote speaker (including Council of Landscape Architectural Registration Boards (CLARB), Council of Engineering and Scientific Society Executives (CESSE), Society of Fire Protection Engineers (SFPE) and National Organization of Minority Architects (NOMA) representative Automated Communities 2050 Game Challenge at Games for Change) and graduation speaker, she has stood before audiences of 10 to 500+ people. She is an adjunct professor at the University of Connecticut (a major respected university in the United States) using various pedagogical methods to achieve course objectives and influence lives.

Writing, a key component to public speaking, is also a craft she has honed over the years. Deirdre has authored blogs, employee communications, executive leader speeches, crisis communications and her own speeches. Her thought leadership in communications, culture, organizational development, diversity and human resources can be found in her #MondayMusings on LinkedIn.

She has a Bachelor of Arts in Organizational Communication with minors in Management and Supervision from Purdue University and a Master of Science in Human Resource Management from the UCONN School of Business, along with various certificates and accommodations. Her background includes volunteering in youth ministry, appearing in commercials and on television, facilitating conference sessions, speaking on leadership and diversity panels, and as a guest speaker for Disrupt HR delivering her session “HR Lessons from Cardi B.”  In the past she has worked at her own HR consulting business, as a referring travel agent, Pepsi-Cola, Ford Motor Company, Department of Homeland Security and Bloomingdale’s. In addition to teaching, she is a certified coach helping others reach success, and a strategic team leader of Congregations Organized for a New Connecticut (CONECT) - a social justice organization.

She is married to Rev. Jerry L. Simmons, and they reside in Connecticut.

In today’s hyper-connected world, your words can echo across boardrooms and beyond borders. Clear Communication, Powerful Results amplifies your voice to resonate with impact. This transformative resource is your key to unlocking the power of influential communication in today’s dynamic global environment.

You’ll learn techniques to captivate diverse audiences through compelling public speaking, navigate complex crises with poise and clarity, and make ethical decisions that inspire trust and respect. Professor Deirdre Simmons, MSHRM bridges theory with the practical providing insight into cultural awareness that helps you gain the tools to develop high emotional intelligence (EQ) for effective leadership, adapt your communication style to various professional scenarios, and build a personal brand that resonates with authenticity and power.

Don’t just communicate -captivate, persuade, and lead. This essential text begins your journey to becoming an unstoppable force in the workplace. Are you ready to unleash your full potential and transform into the powerhouse communicator you’re destined to be?

 

Acknowledgments 
About the Author  

CHAPTER ONE: INTRODUCTION TO PROFESSIONAL COMMUNICATION 
Understanding Professional Communication 
Organizational Contexts 
Importance of Effective Professional Communication  
Professional Communication in Action
Overview of Communication Models 
Case Studies 

CHAPTER TWO: ETHICS AND THE CONSUMMATE PROFESSIONAL
Understanding Ethics
Definition
Frameworks 
Application to Professional Settings  
Considerations in Business
Case Studies 

CHAPTER THREE: ORGANIZING YOUR THOUGHTS
Understanding Why
Purpose 
Audience 
Tools 
Simple Not Easy 
Organizational Patterns & Outlines 

CHAPTER FOUR: VERBAL COMMUNICATION 
Key Components 
Voice and Vocal Qualities 
Care 
Clarity  
Silence 
Language 
Storytelling to Increase Impact 
Frameworks 
Application
STAR Method of Business 

CHAPTER FIVE: LISTENING & BEYOND FOR EXTRAORDINARY PROFESSIONALS 
Three Brain Theory  
Enneagram 
Barriers to Listening
Identifying the Barriers 
Listening Styles Assessment 

CHAPTER SIX: NONVERBAL COMMUNICATION 
Embodied Body
Stance 
Movement 
Eye Contact  
Gestures 
Personal Space 
Dress 
Congruency 

CHAPTER SEVEN: WRITTEN COMMUNICATION 
Forms 
Extra Extra, Read All About It!
Crafting Your Message 
Grammar 
Common Mistakes 
Tools 

CHAPTER EIGHT: PRESENTATION ABETS 
Diverse Types 
Accessibility and Aesthetics 

CHAPTER NINE: FEEDBACK AND PERFORMANCE REVIEWS 
Recommended Process 
Tools 
Craft and Deliver 
Frameworks 
Alignment of Competencies and Performance 

CHAPTER TEN: AI IN PROFESSIONAL COMMUNICATION 
AI The New Revolution 
The Jetsons 
Tips & Tools for Using AI 

BONUS: CUSTOMER SERVICE COMMUNICATION

Deirdre L. Simmons

Deirdre Simmons, an encouraging motivating speaker, is also a commercial talent, entrepreneur and business professional with practical lived experiences and competencies in human resources, operations, leadership, and public speaking. Her public speaking abilities allow others to see situations and paradigms with clarity as she brings new and interesting twists, as well as clarity, to messages for individuals and the masses.

As a learning and development specialist, STEM keynote speaker (including Council of Landscape Architectural Registration Boards (CLARB), Council of Engineering and Scientific Society Executives (CESSE), Society of Fire Protection Engineers (SFPE) and National Organization of Minority Architects (NOMA) representative Automated Communities 2050 Game Challenge at Games for Change) and graduation speaker, she has stood before audiences of 10 to 500+ people. She is an adjunct professor at the University of Connecticut (a major respected university in the United States) using various pedagogical methods to achieve course objectives and influence lives.

Writing, a key component to public speaking, is also a craft she has honed over the years. Deirdre has authored blogs, employee communications, executive leader speeches, crisis communications and her own speeches. Her thought leadership in communications, culture, organizational development, diversity and human resources can be found in her #MondayMusings on LinkedIn.

She has a Bachelor of Arts in Organizational Communication with minors in Management and Supervision from Purdue University and a Master of Science in Human Resource Management from the UCONN School of Business, along with various certificates and accommodations. Her background includes volunteering in youth ministry, appearing in commercials and on television, facilitating conference sessions, speaking on leadership and diversity panels, and as a guest speaker for Disrupt HR delivering her session “HR Lessons from Cardi B.”  In the past she has worked at her own HR consulting business, as a referring travel agent, Pepsi-Cola, Ford Motor Company, Department of Homeland Security and Bloomingdale’s. In addition to teaching, she is a certified coach helping others reach success, and a strategic team leader of Congregations Organized for a New Connecticut (CONECT) - a social justice organization.

She is married to Rev. Jerry L. Simmons, and they reside in Connecticut.