The Communication Internship: Principles and Practices

Preface
Chapter One: An Introduction to Your Internship Experience
Purpose of an Internship Experience
Who Should Intern
Finding an Internship
Choosing the Right Internship for You
Applying for the Internship
Negotiating an Internship Offer
What Your Internship Should (and Should Not) Involve
Setting Realistic Expectations
Summary/Review Questions/For Further Reading

Chapter Two: Understanding Roles, Rules, and Responsibilities
Roles and Responsibilities of Your Mentor
Roles and Responsibilities of the School
Roles and Responsibilities of the Intern
The Internship Contract
Laws and Regulations Applicable to Your Internship 
Employment Discrimination and Harassment
Summary/Review Questions/For Further Reading

Chapter Three: Your First Days on the Job
Meeting Your Mentor and Coworkers
Making a Good First Impression
Understanding the Culture of Your Organization
Learning Your Job Responsibilities
Your Paperwork
Learning to Work with Staff
Summary/Review Questions/For Further Reading

Chapter Four: Working with Your Mentor
Common Styles of Mentoring
Choosing a Mentor
Understanding Your Mentor's Expectations
Having More Than One Supervisor
Resolving Conflicts with Your Mentor
Summary/Review Questions/For Further Reading

Chapter Five: Professional Development
Professional Dress and Demeanor
Managing Time (Yours and Others')
Knowing and Negotiating the Chain of Command
Following Company Policy (Some Special Cases)
Groups: Participation VlvufJA. and V Leadership
Your Internship and Your Career
Summary/Review Questions/For Further Reading

Chapter Six: Writing for the Workplace
Make Efficient Use of Your Time
Do Your Homework
Keep Your Eye on the Right Objectives
Keep Your Eye on the Details
Organization
Language, Tone, and Content
Proofreading
Some Thoughts about E-mail
Summary/Review Questions/For Further Reading

Chapter Seven: Dealing with Some Common Problems on the Job
My Mentor Never Gets My Paperwork Done in Time
My Internship Involves Too Many or Too Few Hours
Someone I Work with Asked Me Out on a Date
All I'm Being Asked to Do Is Clerical Work
I Was Offered a Job at Another Company in the Middle of My Internship
I Don't Like This Internship at All
Someone Else Is Constantly Taking Credit for My Work
People at Work Are Always Gossiping
I'm Not Being Taken Seriously at My Internship
Summary/Review Questions

Chapter Eight: Dealing with Conflict
What Is Conflict?
Is Conflict Always a Bad Thing?
Real v. Merely Perceived Conflict
Direct v. Indirect Involvement in Conflict
Strategies for Managing Conflict
Summary/Review Questions/For Further Reading

Chapter Nine: Your Communication Education
The Communication Discipline
Communication Theories
Summary/Review Questions/For Further Reading

Chapter Ten: After the Internship
Starting Out: What to Know and What to Expect
Starting Early and Searching Effectively
Your Resume
Your References
Your Cover Letter
Your Interview
Negotiating a Job Offer
Employment Ethics

Summary/Review Questions/For Further Reading
Postscript
References
About the Authors

Appendices
Appendix A: Internship Contract
Appendix B: Mentor Midterm Evaluation
Appendix C: Sponsor Application
Appendix D: Time Log
Appendix E: Sample Resumes
Appendix F: Sample Cover Letters