Communication for Today and Tomorrow
Edition: 1
Copyright: 2023
Pages: 148
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Preface
Author Bio
UNIT 1: COMMUNICATION FOR TODAY AND TOMORROW
CHAPTER 1: COMMUNICATION IN TODAY’S CHANGING WORLD
What Is Diversity
What Is Communication?
Process
Symbols
Meaning and Understanding
Models of Communication
Linear Model of Communication
Interactive Model of Communication
Transactional Model of Communication
Communication Factors
Cultural Factors
Environmental Factors
Psychological Factors
Communication Competence
Awareness
Knowledge
“Think Before You Speak”
Emotion
A Final Thought
Case Study Activities
CHAPTER 2: COMMUNICATION AND CULTURE
What Is Culture?
Levels of Culture
Surface Level of Culture
Intermediate Level of Culture
Deep Level of Culture
Cocultures
Relationship between Communication and Culture
Individualistic versus Collectivistic
Language
Power
Chronemics (Time)
A Final Thought
Cultural Case Study Activities
CHAPTER 3: GROUP COMMUNICATION
What Is a Small Group?
Group Phases
Advantages of Group Work
Disadvantages of Groups
Group Leadership
Group Decision-Making
A Final Thought
Group Case Study Activities
UNIT 2: COMMUNICATION THEORY
CHAPTER 4: PERCEPTION
The Perception Process
The Triangle of Meaning
Self-Concept
Self-Fulfilling Prophecy
Self-Esteem
Self-Disclosure
Benefits of Self-Disclosure
Risks of Self-Disclosure
Stereotyping
A Final Thought
Perception Case Study Activities
CHAPTER 5: ETHICS AND COMMUNICATION
Honesty
Respect
Integrity
Ethical Guidelines
Family
Religion
Culture
Ethical Principles
Trust
Fairness
Confidentiality
Fidelity
Choice
The Risk of Ethical Communication
Morality
A Final Thought
Ethical Case Study Activities
CHAPTER 6: VERBAL COMMUNICATION
What Is Verbal Communication?
Symbolism
Interpretation
Rules
Verbal Communication Meaning
Denotative Meaning
Connotative Meaning
Abstraction Ladder
Proper Use of Language
Nonspecific Language
Harmful Language
Hate Speech
Prejudiced Language
Improve Language Usage
A Final Thought
Case Study Activities
CHAPTER 7: NONVERBAL COMMUNICATION
Nonverbal Characteristics
We Believe Nonverbal Communication
Nonverbal Is Functional
Types of Nonverbal Communication
Facial Expressions
Eye Contact (Oculesics)
Body Language (Kinesics)
Touch (Haptics)
Space (Proxemics)
Appearance
Voice (Paralanguage)
A Final Thought
Case Study Activities
CHAPTER 8: LISTENING
Listening Difficulties
Listening Goals
Why Are We Poor Listeners?
Noise
Pseudo-listening
Distracted Listening
Information Overload
Listening Responses
A Final Thought
Case Study Activities
UNIT 3: INTERPERSONAL COMMUNICATION
CHAPTER 9: RELATIONSHIP FORMATION
Why Do We Form Relationships?
Physical Characteristics
Attributes
Uncertainty Avoidance
Does the Reward Outweigh the Risk?
Types of Relationships
Family
Friendship/Social Relationship
Romantic Relationships
Relationship Formation and Self-Disclosure
Relationship Development Theory
Coming Together Phase
Coming Apart Phase
A Final Thought
Relationship Formation Case Study Activities
CHAPTER 10: CONFLICTS IN RELATIONSHIPS
Conflict Defined
Language Use in a Conflict
Conflict Resolution
Gibb Theory of Behavior
Thomas–Killman Theory
Cultural Factors
A Final Thought
Relationship Formation Case Study Activities
UNIT 4: PUBLIC SPEAKING
CHAPTER 11: PUBLIC COMMUNICATION
Negative Thoughts = Negative Actions
Public Speaking Basics
Organize Your Thoughts
Outlining
Delivery
Use Language That Will Fit Your Audience
Practice, Practice, Practice
A Final Thought
Outline Template and Example
Works Cited
CHAPTER 12: INFORMATIVE PRESENTATIONS
What Makes an Informative Presentation?
Functions of Informative Presentations
Informative Presentation Guidelines
Don’t ASSUME What the Audience Knows
Relate Subject Directly to Your Audience
Don’t Be too Technical
Get to the Point
Personalize Your Ideas
Informative Presentation Topics
Presentation Regarding a Person
Presentation about an Object
Presentation About a Place
Presentation About an Event
Presentation about a Process (How . . .)
Opinion-Based Presentations
Presentation About a Concept
Presentation About an Issue
A Final Thought
CHAPTER 13: PERSUASIVE PRESENTATIONS
Persuasive Factors
Ethos
Pathos
Logos
Persuasive Appeals
Proposition of Fact
Proposition of Value
Proposition of Policy
Fallacies in Persuasive Presentations
Persuasive Presentation Organization
Monroe Motivated Sequence
Problem-Cause-Solution
A Final Thought
Rich Underwood is a Professor Emeritus of Communication Studies at Kirkwood Community College in Cedar Rapids, Iowa.
Rich graduated from Purdue University with a Bachelor’s degree in Mass Communication and a Master’s degree in Communication theory. Rich has over 38 years of teaching experience. He has received numerous awards including a Distinguished Service Award, and President of the Kirkwood Faculty Association where he received a Distinguished Service Award. Rich has served as the Co-coordinator of the First Year College experience. He has been a member of the Central States Communication Association where he served as the Coordinator of the Community College Interest Group. Rich has presented several papers on student growth in higher education.