Communication is complicated! How often is your message understood the way you meant? There are strategies that can improve your messages and will make you more effective in everything you do! This book starts with the basics, then puts them all together in every circumstance and situation – interpersonally, in group communication and speaking before an audience. Effective communication skills are desired by all employers! Who wants to hire someone who can’t represent the organization in a positive, proactive way? And don’t you want to be the strongest communicator you can be? This book will help!
CHAPTER 1 Communication Basics
CHAPTER 2 Perception and Listening
CHAPTER 3 Verbal Communication
CHAPTER 4 Nonverbal Communication
CHAPTER 5 Interpersonal Communication
CHAPTER 6 Group Communication
CHAPTER 7 Leadership
CHAPTER 8 Interviewing
CHAPTER 9 Speech Preparation
CHAPTER 10 Speech Presentation
CHAPTER 11 Informative Speaking
CHAPTER 12 Persuasive Speaking
APPENDIX Brainstorming Technique 33
INDEX