"A crisis can happen to any organization of any size and location. Communicating about a crisis early and often is shown to preserve the reputation of the affected organization. But putting together that crisis communications plan can be a daunting task for a communicator. The Crisis Communications Guide for Agriculture, Food & Natural Resources is a manual written specifically for communications professionals in the agriculture industry to prepare for that dreaded, but potential, crisis.
The book is a step-by-step guide that takes communicators through creating and implementing a plan. Using sample worksheets and a list of action steps at the end of each chapter, the book provides an applied, realistic approach to work through the planning process. It starts with analyzing risks, followed by risk mitigation, creating the plan, preparing spokespeople and staff, recognizing warning signs, responding, and evaluating the plan post crisis. The book provides agriculture-specific examples and scenarios, such as managing farm and ranch donations, creating a photo/video library of crops and livestock throughout the growing season, building a network of fellow agricultural communicators, and more.
Delivered in easy and conversational terms and backed by research, The Crisis Communications Guide for Agriculture, Food & Natural Resources is a book any agricultural communicator will want to have in their library.
In scenarios specific to the industry, The Crisis Communications Guide for Agriculture, Food & Natural Resources teaches you how to do the following:
- Think through scenarios specific to your organization using the author-provided worksheets.
- Analyze probable risks.
- Create campaigns to mitigate risks.
- Develop an easy-to-use communications plan flexible to utilize in any crisis.
- Communicate your plan to internal audiences, then train spokespeople and other staff who will be helping with communications efforts in a crisis.
- Prepare your online presence for crises.
- Build your network.
- Work with agricultural and mainstream media.
- Develop a plan for communicating about agricultural donations.
- Manage stress in a crisis.
- Evaluate your performance post crisis."
GETTING STARTED
Chapter 1: Introduction
Chapter 2: Defining Crisis Communications Theory
Chapter 3: Systems
Chapter 4: Being a Leader
PREVENTION
Chapter 5: Risk Assessment
Chapter 6: Risk Prevention
Chapter 7: Risk Campaigns
Chapter 8: Reputation Management
PREPARATION
Chapter 9: Creating a Plan
Chapter 10: Forms
Chapter 11: Know Thy Audience
Chapter 12: Communicating the Plan
Chapter 13: Building Your Network
Chapter 14: Spokesperson Training
Chapter 15: Training
Chapter 16: Digital Preparation
Chapter 17: Physical Preparation
RECOGNITION
Chapter 18: Signal Detection
Chapter 19: Crisis Recognition
RESPONSE
Chapter 20: Crisis Response
Chapter 21: Crisis Response Strategies
Chapter 22: Spokesperson
Chapter 23: Working with Media
Chapter 24: Internal Communication
Chapter 25: Telling the Story
Chapter 26: Social Media
Chapter 27: Donations
Chapter 28: Managing Stress
EVALUATION
Chapter 29: Post-Crisis Communications
Chapter 30: Evaluation
For the Media
Acknowledgments
References
Appendix 1: The 10 Worst Things That Could Happen List
Appendix 2: Areas of Vulnerability
Appendix 3: Risk Analysis Matrix
Appendix 4: Crisis Communications Planning Worksheet
Appendix 5: Types of Crises and Suggested Responses
Appendix 6: Example Crisis Communications Outline