Diversity, Equity, and Inclusion: A Comprehensive Guide
Edition: 1
Copyright: 2024
Pages: 448
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Diversity, Equity, and Inclusion: A Comprehensive Guide serves as an indispensable textbook and reference for those looking to enhance their understanding of these vital topics in our diverse global landscape. Authored by distinguished experts Sarah Wall, Kevin Wall, and Guili Zhang, this guide delves deeply into the complexities of diversity, equity, and inclusion across a variety of contexts. It not only explores these fundamental concepts but also equips readers with actionable strategies to promote diversity, equity, inclusion, and social justice in both personal and professional environments. This guide is essential for anyone committed to making a substantive impact in fostering inclusive cultures.
Chapters:
- An Introduction to Diversity, Equity, and Inclusion - Sets the stage for a deep understanding of the key concepts.
- The Spectrum of Diversity - Details the wide range of diversity aspects in modern society.
- The Benefits of Diversity - Discusses the positive impacts of diversity in workplaces, education, and beyond.
- Barriers to Diversity - Examines the challenges such as bias, stereotypes, prejudice, and discrimination.
- Racism: Past, Present, and Underlying Causes - Analyzes racism from historical and contemporary perspectives.
- Systemic Racism in Housing, Education, and Employment - Explores how systemic racism affects these key areas.
- Systemic Racism in Health Care, Voting Rights, and Criminal Justice - Further investigation into systemic barriers.
- Decoding Social Class - Looks at how social class influences and is influenced by various cultural factors.
- Exploring Identity - Delves into how identities are formed and how they affect intercultural interactions.
- Cultural Transitions - Discusses the dynamics of moving between cultures.
- Overcoming Bias and Prejudice - Offers strategies for developing cultural competence.
- Building Bridges - Focuses on ethical practices in intercultural communication.
- Bridging Cultures - Provides techniques for effective intercultural communication.
- Managing Conflict - Offers strategies for dealing with conflicts in a culturally diverse environment.
- Advancing Diversity, Equity, Inclusion, and Social Justice - Proposes ways to promote these principles actively.
Key Features:
- Interactive Elements: Includes chapter previews, reflections, text boxes with case studies, and scenarios to enhance learning.
- Rich Illustrations: Visual aids help clarify complex concepts and engage visual learners.
- Internet Resources: Directs readers to additional information for further exploration and learning.
- Comprehensive Coverage: This book provides extensive and detailed information on each topic, making it a complete guide for understanding DEI.
- Expert Authorship: Gain insights from authors who are authorities in the fields of sociology, psychology, and communication.
- Practical Applications: Not just theoretical—this guide offers real-world applications, making it practical for both academic and professional settings.
This guide is ideal for students in higher education, professionals involved in diversity training programs, educators looking for a comprehensive textbook, and anyone interested in the practical applications of diversity, equity, and inclusion principles.
Diversity, Equity, and Inclusion: A Comprehensive Guide is more than just a textbook—it is a tool that equips readers with the necessary knowledge and skills to make a positive impact in their personal and professional lives. By bridging the gap between theoretical knowledge and practical application, this book stands out as a crucial resource for fostering a more inclusive world.
CHAPTER 1 An Introduction to Diversity, Equity, and Inclusion
Chapter Purpose and Preview
Diversity: Definition and Description
Diversity and Culture
Diversity and Humanity
Diversity and Individuality
What Is Inclusion? Equity?
Diversity and the College Experience
Chapter Summary and Highlights
Internet Resources
References
Reflections and Applications
CHAPTER 2 The Spectrum of Diversity
Chapter Purpose and Preview
Racial Diversity
Ethnic Diversity
Native Americans (American Indians)
Hispanic Americans (Latinos and Latinas or Latinx)
African Americans (Blacks)
Asian Americans
The Growth of Racial and Ethnic Diversity in America
Socioeconomic Diversity
The Widening Income Gap between the Rich and the Poor
Declining Socioeconomic Mobility
Gender Diversity: Women
Sexual-Orientation and Gender-Identity Diversity
Religious Diversity
Generational Diversity
Chapter Summary and Highlights
Internet Resources
References
Reflections and Applications
CHAPTER 3 The Benefits of Diversity
Chapter Purpose and Preview
What Are the Educational Benefits of Diversity?
Diversity Increases Self-Awareness and Self-Knowledge
Diversity Widens, Deepens, and Accelerates Learning
Diversity Strengthens Our Ability to ink Critically from Multiple Perspectives
Diversity Enhances Creative inking and Problem-Solving
Diversity Expands Social Networks and Builds Emotional Intelligence
Diversity Enhances Career Preparation
Diversity Reduces Group Prejudice and Discrimination
Diversity Preserves Democracy
Chapter Summary and Highlights
Internet Resources
References
Reflections and Applications
CHAPTER 4 Barriers to Diversity: Bias, Stereotypes, Prejudice, and Discrimination
Chapter Purpose and Preview
Introduction
Stereotyping and Implicit Bias
Prejudice
Discrimination
Microaggression
Nativism
Hate Groups
Hate Crimes
Causes of Prejudice and Discrimination
Discomfort with the Unknown or Unfamiliar
Selective Perception and Selective Memory
Categorizing People into “In” Groups and “Out” Groups
Perceiving Members of Unfamiliar Groups as More Alike than Members of One’s Own Group
Majority Group Members Overestimating the Frequency of Negative Behavior Exhibited by Minority Group Members
Rationalizing Prejudice and Discrimination as Justi‑ able 1
Strengthening Self-Esteem by Identifying or Associating with a “Superior” Group
Chapter Summary and Highlights
Internet Resources
References
Reflections and Applications
CHAPTER 5 Racism: Past, Present, and Underlying Causes
Chapter Purpose and Preview
Introduction
Racism Defined
Origins and Root Causes of Racism
Economic Exploitation
Political Racism
Strategic Racism (a.k.a. White Identity Politics)
Scientific Racism
Religious Racism
Cultural Racism
Underlying Psychological Causes of Racism
Current Forms and Varieties of Racism
Racial Segregation
Miscegenation Laws
Colorism
Chapter Summary and Highlights
Internet Resources
References
Reflections and Applications
CHAPTER 6 Systemic Racism in Housing, Education, and Employment
Chapter Purpose and Preview
What Is Systemic Racism?
The Economic System: Systemic Racism in Employment, Income, and Wealth
Employment and Income
Wealth
Root Causes for Racial Gaps in Income and Wealth
The Great Migration
Deindustrialization
Current Racial Gaps in Employment
Hiring Bias
Conclusion
The Housing System: Residential Choice and Home Ownership Opportunities
White Resistance to Residential Integration
Racial Zoning Ordinances
Restrictive Covenants
The Federal Government’s Role in Promoting Racial Segregation in Housing
The New Deal and Redlining
Government-Sanctioned Housing Discrimination during World War II and the Postwar Years
The GI Bill and the Development of Racially Segregated Suburbs
Racially Segregated Public Housing Projects
Policies and Practices Leading to the Development of Urban Slums and Black Ghettos
Urban Renewal and Slum Clearance Projects
Relationship between Past Governmental Housing Polices and Current Gaps in Racial Wealth
Discriminatory Private Real Estate Practices
White Flight
The Education System: Quality of Schools and Equality of Learning Opportunities
Roots of Systemic Racism in Education
Inequitable School Funding Policies
Racial Gaps in Educational Achievement
The Role of Racially Integrated Schools in Closing the Educational Achievement Gap
Conclusion
Chapter Summary and Highlights
Internet Resources
References
Reflections and Applications
CHAPTER 7 Systemic Racism in Health Care, Voting Rights, and Criminal Justice
Chapter Purpose and Preview
Health Care System: Access to Quality Medical Care and Equal Medical Treatment
The Electoral System: Voting Rights and Political Representation
The Criminal Justice System: Policing Practices, Legal Representation, and Sentencing Policies
Monitoring and Arrest
Pretrial Detention
Legal Representation
Conviction and Sentencing
Incarceration
Post-Incarceration Punishment
Long-Term Impact of Incarceration on Employment and Income
How the “War on Drugs” Has Contributed to Systemic Racism in Criminal Arrests and Incarceration Rates
Implicit Racial Bias in the Perception, Detection, and Reaction to Crime
Racial Bias in Police Arrest Practices
Conclusion
Chapter Summary and Highlights
Internet Resources
References
Reflections and Applications
CHAPTER 8 Decoding Social Class: Understanding the Culture of Poverty
What You Will Learn
Ripped From the Headlines
Defining Social Class
Ascription
Achievement
Capital
Economic Capital
Cultural Capital
Social Capital
Why is Social Class Important?
Socioeconomic Status
Ethical Connection
Social Construction of Social Class
Social Class and Labor
Social Class in the News
Social Class in Education
Social Class in the Workplace
Understanding the Culture of Poverty
Defining Poverty
Financial Resources
Emotional Resources
Mental Resources
Spiritual Resources
Physical Resources
Support Systems
Relationships/Role Models
Knowledge of Hidden Rules
Key Points and Statistics About Poverty
What You’ve Learned
Review
Reflect
CHAPTER 9 Exploring Identity: Theories and Cultural Dimensions
What You Will Learn
Ripped From the Headlines
The Nature of Identity
Identity as Self
Functions of Identity
Connection Between Identity and Face
Theories and Models of Identity
Self-Aspects Model of Identity
Social Identity Theory
Communication Theory of Identity
Implications of Cultural Identity
Ethnic Identity
Age
Ethical Connection
Gender and Sex
Negotiating Between Identities
What You’ve Learned
Review
Reflect
CHAPTER 10 Cultural Transitions: Sojourning, Assimilation, and Acculturation
What You Will Learn
Ripped From the Headlines
Sojourning
Assimilating
Acculturating
Cross-Cultural Adaptation
Models and Perspectives of Cultural Adaptation
Kim’s Cross-Cultural Adaptation
Bennett’s Ethnorelativism Model
Anderson’s Cognitive Perspective
Influences on Adaptation
Ethical Connection
What You’ve Learned
Review
Reflect
CHAPTER 11 Overcoming Bias and Prejudice: Developing Cultural Competence
Chapter Purpose and Preview
A Model for Overcoming Biases and Appreciating Diversity
Stage 1. Awareness
Stage 2. Acknowledgment
Stage 3. Acceptance
Stage 4. Action
Specific Strategies for Developing and Demonstrating Cultural Competence
Strategies for Increasing Personal Contact and Interpersonal Interaction with Members of Diverse Groups
Chapter Summary and Highlights
Internet Resources
References
Reflections and Applications
CHAPTER 12 Building Bridges: The Ethics of Intercultural Communication
What You Will Learn
Ripped From the Headlines
Defining Ethics
The Importance of Ethics in Intercultural Communication
Ethical Considerations
The Ethics of Electronic Communication
Ethical Responsibility
Adapting to the Audience
Ethical Responsibility Strategies
Some Ethical Perspectives
Religious Perspective
Human Nature Perspective
Dialogical Perspective
Situational Perspective
What You’ve Learned
Review
Reflect
CHAPTER 13 Bridging Cultures: Mastering the Art of Intercultural Communication
What You Will Learn
Ripped From the Headlines
Verbal Communication
The Relationship Between Verbal and Nonverbal Codes
Language: As Barrier and Bridge
Hate Speech
Racial Slurs
The Connection Between Language and Culture
Sapir–Whorf Hypothesis and Other Language Theories
Using Words Inclusively and With Sensitivity
Nonverbal Communication
Environment
Perceptions of Environment
Reactions to Environment
Chronemics
Proxemics
Gender and Sexual Identity
Territoriality
Haptics
Types of Touch
Appropriateness of Touch
Culture and Touch
Physical Appearance
Body Type, Shape, and Size
Kinesics
Categories of Kinesics
Face and Eyes
Eye Behavior
What You’ve Learned
Review
Reflect
CHAPTER 14 Managing Conflict: Understanding Dynamics and Cultural Variations
What You Will Learn
Ripped From the Headlines
Understanding Conflict
What is Conflict?
Cultural Variations in Attitudes Toward Conflict
Types of Conflict
Differences And their Influence On Conflict Interaction
Conflict Styles
Concern for Other
Intercultural Influences on Conflict Styles
Sex Differences in Conflict
Face-Negotiation Theory
Making the Most Of Conflict
Introducing Conflict
Managing Conflict
Principled Negotiation
What You’ve Learned
Review
Reflect
CHAPTER 15 Advancing Diversity, Equity, Inclusion, and Social Justice
Chapter Purpose and Preview
What Is Anti-Racism?
Challenging Racist Remarks and Microaggressions
Countering Common Racist Arguments with Evidence-Based Counterarguments
Taking Collective Action to Combat Systemic Racism
Using the Electoral Process to Combat Systemic Racism
Electing Diverse Political Representatives
Joining, Donating to, or Volunteering for Anti-Racist Organizations
Engaging in Anti-Racist Allyship, Activism, or Protest
Chapter Summary and Highlights
Internet Resources
References
Reflections and Applications
Guili Zhang, Ph.D., is a Professor in the Department of Special Education, Foundations, and Research at East Carolina University. She also holds prestigious positions as President of the American Family Education Institute and the American Evaluation Center, as well as Guest Professor at Beijing Normal University. Dr. Zhang is an acclaimed recipient of the Outstanding Contribution to Teacher Education Award from the American Association of Colleges for Teacher Education, and she has been honored as an Outstanding Professor and Researcher by the U.S. government. Additionally, she has earned multiple national and international best paper awards.
Her literary contributions include the co-authored book Dragon Mom Eagle Mom, which has won the Teachers’ Choice Award and was recognized as an Influential Education Book in China. Her book on the CIPP Evaluation Model has achieved international bestseller status. Dr. Zhang’s influential roles extend to serving on the Board of Directors of the American Evaluation Association, the Advisory Board of the American Journal of Evaluation, and the Executive Board of Division D of the American Educational Research Association. Her research interests are broad and impactful, focusing on diversity, educational research, and program evaluation. Dr. Zhang is also a recipient of the East Carolina University Diversity Award and the College of Education's Profiles in Diversity Award, underscoring her commitment to fostering an inclusive educational environment.
Sarah Wall is the Founder and President of the Art to Heart Foundation, a revered philanthropic entity committed to advancing inclusive education for children with autism and other special needs. Utilizing the transformative power of art, Sarah enhances the social skills, communication abilities, and self-confidence of autistic children. Her literary contributions include the co-authored book, Dragon Mom Eagle Mom, which has received the Teachers’ Choice Award and was recognized as an Influential Education Book in China.
Sarah is a globally recognized art prodigy whose original and published artworks are sought after by collectors around the world. She has disseminated her insights at prestigious venues such as the North Carolina Inclusion Summit and the North Carolina Council for Exceptional Children Conferences. Her extensive research interests cover a broad spectrum, including diversity, equity, and inclusion (DEI), educational psychology, special education, autism spectrum disorders, family education, and international comparative education.
Further cementing her reputation in educational circles, Sarah is a contributing author to the BERA-SAGE International Handbook of Research-Informed Education Practice and Policy, showcasing her expertise and commitment to enriching education practices globally.
Kevin Wall is the Founder and President of Wang Initiatives, a nonprofit organization committed to providing underserved children worldwide with access to quality education. He earned his bachelor's degree in Psychology from Duke University. Kevin's literary contributions include co-authoring Dragon Mom Eagle Mom, which has received the Teachers’ Choice Award and was recognized as an Influential Education Book in China.
A recipient of numerous national and international awards, including the American Mathematics Competition Award and the Robotics Design Competition Chairman’s Award, Kevin has made substantial contributions across various fields. His research, published in Medical Education Research and Practice, has significantly influenced the educational sector. His research interests are broad, spanning educational psychology, neurocognitive science, family education, international comparative education, medical education, and psychiatric evaluation and treatment.
Kevin's profound impact and dedication to education are further exemplified by his role as a contributing author to the BERA-SAGE International Handbook of Research-Informed Education Practice and Policy. His expertise and relentless advocacy for educational equity have established him as a venerated figure in academic and philanthropic communities globally.
Diversity, Equity, and Inclusion: A Comprehensive Guide serves as an indispensable textbook and reference for those looking to enhance their understanding of these vital topics in our diverse global landscape. Authored by distinguished experts Sarah Wall, Kevin Wall, and Guili Zhang, this guide delves deeply into the complexities of diversity, equity, and inclusion across a variety of contexts. It not only explores these fundamental concepts but also equips readers with actionable strategies to promote diversity, equity, inclusion, and social justice in both personal and professional environments. This guide is essential for anyone committed to making a substantive impact in fostering inclusive cultures.
Chapters:
- An Introduction to Diversity, Equity, and Inclusion - Sets the stage for a deep understanding of the key concepts.
- The Spectrum of Diversity - Details the wide range of diversity aspects in modern society.
- The Benefits of Diversity - Discusses the positive impacts of diversity in workplaces, education, and beyond.
- Barriers to Diversity - Examines the challenges such as bias, stereotypes, prejudice, and discrimination.
- Racism: Past, Present, and Underlying Causes - Analyzes racism from historical and contemporary perspectives.
- Systemic Racism in Housing, Education, and Employment - Explores how systemic racism affects these key areas.
- Systemic Racism in Health Care, Voting Rights, and Criminal Justice - Further investigation into systemic barriers.
- Decoding Social Class - Looks at how social class influences and is influenced by various cultural factors.
- Exploring Identity - Delves into how identities are formed and how they affect intercultural interactions.
- Cultural Transitions - Discusses the dynamics of moving between cultures.
- Overcoming Bias and Prejudice - Offers strategies for developing cultural competence.
- Building Bridges - Focuses on ethical practices in intercultural communication.
- Bridging Cultures - Provides techniques for effective intercultural communication.
- Managing Conflict - Offers strategies for dealing with conflicts in a culturally diverse environment.
- Advancing Diversity, Equity, Inclusion, and Social Justice - Proposes ways to promote these principles actively.
Key Features:
- Interactive Elements: Includes chapter previews, reflections, text boxes with case studies, and scenarios to enhance learning.
- Rich Illustrations: Visual aids help clarify complex concepts and engage visual learners.
- Internet Resources: Directs readers to additional information for further exploration and learning.
- Comprehensive Coverage: This book provides extensive and detailed information on each topic, making it a complete guide for understanding DEI.
- Expert Authorship: Gain insights from authors who are authorities in the fields of sociology, psychology, and communication.
- Practical Applications: Not just theoretical—this guide offers real-world applications, making it practical for both academic and professional settings.
This guide is ideal for students in higher education, professionals involved in diversity training programs, educators looking for a comprehensive textbook, and anyone interested in the practical applications of diversity, equity, and inclusion principles.
Diversity, Equity, and Inclusion: A Comprehensive Guide is more than just a textbook—it is a tool that equips readers with the necessary knowledge and skills to make a positive impact in their personal and professional lives. By bridging the gap between theoretical knowledge and practical application, this book stands out as a crucial resource for fostering a more inclusive world.
CHAPTER 1 An Introduction to Diversity, Equity, and Inclusion
Chapter Purpose and Preview
Diversity: Definition and Description
Diversity and Culture
Diversity and Humanity
Diversity and Individuality
What Is Inclusion? Equity?
Diversity and the College Experience
Chapter Summary and Highlights
Internet Resources
References
Reflections and Applications
CHAPTER 2 The Spectrum of Diversity
Chapter Purpose and Preview
Racial Diversity
Ethnic Diversity
Native Americans (American Indians)
Hispanic Americans (Latinos and Latinas or Latinx)
African Americans (Blacks)
Asian Americans
The Growth of Racial and Ethnic Diversity in America
Socioeconomic Diversity
The Widening Income Gap between the Rich and the Poor
Declining Socioeconomic Mobility
Gender Diversity: Women
Sexual-Orientation and Gender-Identity Diversity
Religious Diversity
Generational Diversity
Chapter Summary and Highlights
Internet Resources
References
Reflections and Applications
CHAPTER 3 The Benefits of Diversity
Chapter Purpose and Preview
What Are the Educational Benefits of Diversity?
Diversity Increases Self-Awareness and Self-Knowledge
Diversity Widens, Deepens, and Accelerates Learning
Diversity Strengthens Our Ability to ink Critically from Multiple Perspectives
Diversity Enhances Creative inking and Problem-Solving
Diversity Expands Social Networks and Builds Emotional Intelligence
Diversity Enhances Career Preparation
Diversity Reduces Group Prejudice and Discrimination
Diversity Preserves Democracy
Chapter Summary and Highlights
Internet Resources
References
Reflections and Applications
CHAPTER 4 Barriers to Diversity: Bias, Stereotypes, Prejudice, and Discrimination
Chapter Purpose and Preview
Introduction
Stereotyping and Implicit Bias
Prejudice
Discrimination
Microaggression
Nativism
Hate Groups
Hate Crimes
Causes of Prejudice and Discrimination
Discomfort with the Unknown or Unfamiliar
Selective Perception and Selective Memory
Categorizing People into “In” Groups and “Out” Groups
Perceiving Members of Unfamiliar Groups as More Alike than Members of One’s Own Group
Majority Group Members Overestimating the Frequency of Negative Behavior Exhibited by Minority Group Members
Rationalizing Prejudice and Discrimination as Justi‑ able 1
Strengthening Self-Esteem by Identifying or Associating with a “Superior” Group
Chapter Summary and Highlights
Internet Resources
References
Reflections and Applications
CHAPTER 5 Racism: Past, Present, and Underlying Causes
Chapter Purpose and Preview
Introduction
Racism Defined
Origins and Root Causes of Racism
Economic Exploitation
Political Racism
Strategic Racism (a.k.a. White Identity Politics)
Scientific Racism
Religious Racism
Cultural Racism
Underlying Psychological Causes of Racism
Current Forms and Varieties of Racism
Racial Segregation
Miscegenation Laws
Colorism
Chapter Summary and Highlights
Internet Resources
References
Reflections and Applications
CHAPTER 6 Systemic Racism in Housing, Education, and Employment
Chapter Purpose and Preview
What Is Systemic Racism?
The Economic System: Systemic Racism in Employment, Income, and Wealth
Employment and Income
Wealth
Root Causes for Racial Gaps in Income and Wealth
The Great Migration
Deindustrialization
Current Racial Gaps in Employment
Hiring Bias
Conclusion
The Housing System: Residential Choice and Home Ownership Opportunities
White Resistance to Residential Integration
Racial Zoning Ordinances
Restrictive Covenants
The Federal Government’s Role in Promoting Racial Segregation in Housing
The New Deal and Redlining
Government-Sanctioned Housing Discrimination during World War II and the Postwar Years
The GI Bill and the Development of Racially Segregated Suburbs
Racially Segregated Public Housing Projects
Policies and Practices Leading to the Development of Urban Slums and Black Ghettos
Urban Renewal and Slum Clearance Projects
Relationship between Past Governmental Housing Polices and Current Gaps in Racial Wealth
Discriminatory Private Real Estate Practices
White Flight
The Education System: Quality of Schools and Equality of Learning Opportunities
Roots of Systemic Racism in Education
Inequitable School Funding Policies
Racial Gaps in Educational Achievement
The Role of Racially Integrated Schools in Closing the Educational Achievement Gap
Conclusion
Chapter Summary and Highlights
Internet Resources
References
Reflections and Applications
CHAPTER 7 Systemic Racism in Health Care, Voting Rights, and Criminal Justice
Chapter Purpose and Preview
Health Care System: Access to Quality Medical Care and Equal Medical Treatment
The Electoral System: Voting Rights and Political Representation
The Criminal Justice System: Policing Practices, Legal Representation, and Sentencing Policies
Monitoring and Arrest
Pretrial Detention
Legal Representation
Conviction and Sentencing
Incarceration
Post-Incarceration Punishment
Long-Term Impact of Incarceration on Employment and Income
How the “War on Drugs” Has Contributed to Systemic Racism in Criminal Arrests and Incarceration Rates
Implicit Racial Bias in the Perception, Detection, and Reaction to Crime
Racial Bias in Police Arrest Practices
Conclusion
Chapter Summary and Highlights
Internet Resources
References
Reflections and Applications
CHAPTER 8 Decoding Social Class: Understanding the Culture of Poverty
What You Will Learn
Ripped From the Headlines
Defining Social Class
Ascription
Achievement
Capital
Economic Capital
Cultural Capital
Social Capital
Why is Social Class Important?
Socioeconomic Status
Ethical Connection
Social Construction of Social Class
Social Class and Labor
Social Class in the News
Social Class in Education
Social Class in the Workplace
Understanding the Culture of Poverty
Defining Poverty
Financial Resources
Emotional Resources
Mental Resources
Spiritual Resources
Physical Resources
Support Systems
Relationships/Role Models
Knowledge of Hidden Rules
Key Points and Statistics About Poverty
What You’ve Learned
Review
Reflect
CHAPTER 9 Exploring Identity: Theories and Cultural Dimensions
What You Will Learn
Ripped From the Headlines
The Nature of Identity
Identity as Self
Functions of Identity
Connection Between Identity and Face
Theories and Models of Identity
Self-Aspects Model of Identity
Social Identity Theory
Communication Theory of Identity
Implications of Cultural Identity
Ethnic Identity
Age
Ethical Connection
Gender and Sex
Negotiating Between Identities
What You’ve Learned
Review
Reflect
CHAPTER 10 Cultural Transitions: Sojourning, Assimilation, and Acculturation
What You Will Learn
Ripped From the Headlines
Sojourning
Assimilating
Acculturating
Cross-Cultural Adaptation
Models and Perspectives of Cultural Adaptation
Kim’s Cross-Cultural Adaptation
Bennett’s Ethnorelativism Model
Anderson’s Cognitive Perspective
Influences on Adaptation
Ethical Connection
What You’ve Learned
Review
Reflect
CHAPTER 11 Overcoming Bias and Prejudice: Developing Cultural Competence
Chapter Purpose and Preview
A Model for Overcoming Biases and Appreciating Diversity
Stage 1. Awareness
Stage 2. Acknowledgment
Stage 3. Acceptance
Stage 4. Action
Specific Strategies for Developing and Demonstrating Cultural Competence
Strategies for Increasing Personal Contact and Interpersonal Interaction with Members of Diverse Groups
Chapter Summary and Highlights
Internet Resources
References
Reflections and Applications
CHAPTER 12 Building Bridges: The Ethics of Intercultural Communication
What You Will Learn
Ripped From the Headlines
Defining Ethics
The Importance of Ethics in Intercultural Communication
Ethical Considerations
The Ethics of Electronic Communication
Ethical Responsibility
Adapting to the Audience
Ethical Responsibility Strategies
Some Ethical Perspectives
Religious Perspective
Human Nature Perspective
Dialogical Perspective
Situational Perspective
What You’ve Learned
Review
Reflect
CHAPTER 13 Bridging Cultures: Mastering the Art of Intercultural Communication
What You Will Learn
Ripped From the Headlines
Verbal Communication
The Relationship Between Verbal and Nonverbal Codes
Language: As Barrier and Bridge
Hate Speech
Racial Slurs
The Connection Between Language and Culture
Sapir–Whorf Hypothesis and Other Language Theories
Using Words Inclusively and With Sensitivity
Nonverbal Communication
Environment
Perceptions of Environment
Reactions to Environment
Chronemics
Proxemics
Gender and Sexual Identity
Territoriality
Haptics
Types of Touch
Appropriateness of Touch
Culture and Touch
Physical Appearance
Body Type, Shape, and Size
Kinesics
Categories of Kinesics
Face and Eyes
Eye Behavior
What You’ve Learned
Review
Reflect
CHAPTER 14 Managing Conflict: Understanding Dynamics and Cultural Variations
What You Will Learn
Ripped From the Headlines
Understanding Conflict
What is Conflict?
Cultural Variations in Attitudes Toward Conflict
Types of Conflict
Differences And their Influence On Conflict Interaction
Conflict Styles
Concern for Other
Intercultural Influences on Conflict Styles
Sex Differences in Conflict
Face-Negotiation Theory
Making the Most Of Conflict
Introducing Conflict
Managing Conflict
Principled Negotiation
What You’ve Learned
Review
Reflect
CHAPTER 15 Advancing Diversity, Equity, Inclusion, and Social Justice
Chapter Purpose and Preview
What Is Anti-Racism?
Challenging Racist Remarks and Microaggressions
Countering Common Racist Arguments with Evidence-Based Counterarguments
Taking Collective Action to Combat Systemic Racism
Using the Electoral Process to Combat Systemic Racism
Electing Diverse Political Representatives
Joining, Donating to, or Volunteering for Anti-Racist Organizations
Engaging in Anti-Racist Allyship, Activism, or Protest
Chapter Summary and Highlights
Internet Resources
References
Reflections and Applications
Guili Zhang, Ph.D., is a Professor in the Department of Special Education, Foundations, and Research at East Carolina University. She also holds prestigious positions as President of the American Family Education Institute and the American Evaluation Center, as well as Guest Professor at Beijing Normal University. Dr. Zhang is an acclaimed recipient of the Outstanding Contribution to Teacher Education Award from the American Association of Colleges for Teacher Education, and she has been honored as an Outstanding Professor and Researcher by the U.S. government. Additionally, she has earned multiple national and international best paper awards.
Her literary contributions include the co-authored book Dragon Mom Eagle Mom, which has won the Teachers’ Choice Award and was recognized as an Influential Education Book in China. Her book on the CIPP Evaluation Model has achieved international bestseller status. Dr. Zhang’s influential roles extend to serving on the Board of Directors of the American Evaluation Association, the Advisory Board of the American Journal of Evaluation, and the Executive Board of Division D of the American Educational Research Association. Her research interests are broad and impactful, focusing on diversity, educational research, and program evaluation. Dr. Zhang is also a recipient of the East Carolina University Diversity Award and the College of Education's Profiles in Diversity Award, underscoring her commitment to fostering an inclusive educational environment.
Sarah Wall is the Founder and President of the Art to Heart Foundation, a revered philanthropic entity committed to advancing inclusive education for children with autism and other special needs. Utilizing the transformative power of art, Sarah enhances the social skills, communication abilities, and self-confidence of autistic children. Her literary contributions include the co-authored book, Dragon Mom Eagle Mom, which has received the Teachers’ Choice Award and was recognized as an Influential Education Book in China.
Sarah is a globally recognized art prodigy whose original and published artworks are sought after by collectors around the world. She has disseminated her insights at prestigious venues such as the North Carolina Inclusion Summit and the North Carolina Council for Exceptional Children Conferences. Her extensive research interests cover a broad spectrum, including diversity, equity, and inclusion (DEI), educational psychology, special education, autism spectrum disorders, family education, and international comparative education.
Further cementing her reputation in educational circles, Sarah is a contributing author to the BERA-SAGE International Handbook of Research-Informed Education Practice and Policy, showcasing her expertise and commitment to enriching education practices globally.
Kevin Wall is the Founder and President of Wang Initiatives, a nonprofit organization committed to providing underserved children worldwide with access to quality education. He earned his bachelor's degree in Psychology from Duke University. Kevin's literary contributions include co-authoring Dragon Mom Eagle Mom, which has received the Teachers’ Choice Award and was recognized as an Influential Education Book in China.
A recipient of numerous national and international awards, including the American Mathematics Competition Award and the Robotics Design Competition Chairman’s Award, Kevin has made substantial contributions across various fields. His research, published in Medical Education Research and Practice, has significantly influenced the educational sector. His research interests are broad, spanning educational psychology, neurocognitive science, family education, international comparative education, medical education, and psychiatric evaluation and treatment.
Kevin's profound impact and dedication to education are further exemplified by his role as a contributing author to the BERA-SAGE International Handbook of Research-Informed Education Practice and Policy. His expertise and relentless advocacy for educational equity have established him as a venerated figure in academic and philanthropic communities globally.