Effective Teamwork: Building a Toolkit for Success
Edition: 0
Copyright: 2016
Pages: 98
Edition: 0
Copyright: 2016
Pages: 98
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Effective Teamwork: Building a Toolkit for Success examines the value of teamwork and the importance of exploring one’s own understanding of and attitude toward teamwork.
The publication examines the core components of effective teamwork (common goals, effective communication, trust, leadership, time management, and accountability). In addition, it analyzes how team roles, team norms, and team contracts can build team accountability and help mitigate negative conflict and leverage creative conflict.
Finally, the workbook reviews brainstorming and brainwriting - two effective methods for generating ideas and solutions, as well as important concepts for conducting effective meetings and producing solid written outcomes.
Chapter 1. Why study teamwork?
Activity: My Past Teamwork Experiences
1.1 Teams vs. Groups
Activity: Identifying Groups
1.2 Attitudes Toward Teamwork
Activity: Survey - Attitudes Toward Teamwork
Chapter 2. What Makes a Team Effective?
2.1 Common Goals
2.2 Communication
2.3 Trust
2.4 Team Leadership
2.5 Time Management
2.6 Accountability
Team contract
Empowerment
Evaluation
Activity reports
Chapter 3. Team Conflict
3.1 Group Roles and Conflict
Table 3.1: Benne and Sheats’ (1948) Group Member Roles
Activity: Reflecting on Team Roles and Past Team Experiences
3.2 Common Conflicts
Responsibility
Activity: The Dilemma with Diana: A Case Study
Quality work
3.3 Mitigate Conflict with a Team Contract
Roles and responsibilities
Team norms
Activity: Team Norms
Conflict resolution process
Timeline
Image 3.1: Sample Timeline with Milestones using Microsoft Excel
Chapter 4. Building Your Capacity for Teamwork
4.1 Teamwork Case Studies
Activity:Starbucks Corporation: Case Study in Motivation
Activity:Charter Management Institute: Using Teamwork to Build a Better
Workplace
4.2 Considering Project Ideas
Brainstorming and brainwriting
4.3 Experiential Learning Project Ideas
Propose a business solution
Service learning
Activity: Brainstorm and/or Brainwrite
4.4 Conducting Meetings and Doing Teamwork
Kick-off and warm-up
Plan and develop
Monitor and maintain
Complete and evaluate
Effective meetings
Table 4.1: Sample Meeting Agenda
Meeting assessment
Table 4.2: Sample Meeting Assessment
4.6 Written Communication
Organization
Paragraph structure
Sentence structure
Punctuation
Word usage
Giving credit where credit is due
Activity: Writing Mechanics Review Quiz
Online resources on writing
Books on writing
Chapter 5. Fairly Assessing Your Team
Project rubrics
Team activity reports
Table 5.1 Sample Team Activity Report
CATME
Table 5.2 Sample CATME
Closing: Toolkit Review
References
Appendix A: Team Contract Template
Appendix B: Benne and Sheats’ (1948) Group Member Roles (Detailed)
Appendix C: Team Deliverable Rubric Sample
Appendix D: Answer Key: Writing Mechanics Review Quiz
Appendix E: Team Activity Report Form
Appendix F: Comprehensive Assessment of Team Member Effectiveness (CATME) Likert Short Version
Appendix G: Meeting Assessment
Appendix H: Request for E-Service Organization Partner
Appendix I: Community Partner Evaluation of Team Performance and Deliverable