Essentials of Operations Management and Supply Chain Management for Business and Technical Professionals
Edition: 1
Copyright: 2022
Pages: 428
Edition: 1
Copyright: 2022
Pages: 428
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Essentials of Operations Management and Supply Chain Management for Business and Technical Professionals is a detailed foundation for the concepts surrounding operations management. It not only provides the essentials of operations management, but also supplies a bridge between operations and the supporting functions.
Designed for both current and future business and technical professionals, Essentials of Operations Management and Supply Chain Management for Business and Technical Professionals:
- introduces readers to operation theories and principles, as well as vital tools and techniques required for managing operations.
- stresses the importance of operations management, as operations are what produces said product for willing customers – generating revenue.
- introduces key performance indicators (KPI’s)to measure operations management success. KPI’s are measurable values such as customer value, resource optimization, and productivity.
- teaches how to attain optimal operations excellence by having operation teams rely on support from business units (Marketing, Human Resources, Logistics, etc.) and technical disciplines.
About the Author
Preface
CHAPTER 1 Introduction to Operations Management
CHAPTER 2 Products and Services from Operations Management
CHAPTER 3 Processes as a Tool for Operations Management
CHAPTER 4 Project Management as a Tool for Operations
CHAPTER 5 Quality for Operations
CHAPTER 6 Forecasting for Operations Management
CHAPTER 7 Operations Strategies
CHAPTER 8 Operation Layout
CHAPTER 9 Location Strategy
CHAPTER 10 Supply Chain Management
CHAPTER 11 Inventory Management
CHAPTER 12 Aggregate Planning, Materials Requirement Planning (MRP), Enterprise Resource Planning (ERP), and Short-Term Planning
CHAPTER 13 Six Sigma
CHAPTER 14 Lean Manufacturing
CHAPTER 15 Theory of Constraint
CHAPTER 16 System Reliability and Maintenance
CHAPTER 17 Leading and Managing Teams
Index
Paul Lu has developed and taught operations management courses for over 20 years. He has created in-class, online, and hybrid content for universities, consulting firms, and training companies. In addition to operations management courses, Paul also teaches project management, information systems, and product development courses in business management and engineering programs. Lu is the founder and Principal Consultant of Innovate4U, a consulting firm focusing on business management, strategic management, technology management, new product and business development, and project and program management. The firm specializes in aviation/aerospace, sustainability, renewable energy, 3-D printing, and other emerging technologies.
Dr. Lu has over 40 years of experience in the aviation industry with extensive global knowledge and experience. Paul’s last industry position was Director Advanced Aircraft at Gulfstream Aerospace. He also served a five-year term as director of Customer Support Asia based in Hong Kong, responsible for establishing a customer support network for the Asia region. He also held a variety of positions such as program manager, general manager, business manager, and project engineer. During his tenure at Gulfstream, he also led many programs and projects supporting commercial projects, government programs, international projects, and foreign government programs. Paul worked for Mobil Oil Corporation in the 1990s as a flight engineer. He served a four-year term in Kazakhstan as the aviation manager, establishing a first-of-its-kind Western flight operation supporting one of the region’s most extensive multinational offshore seismic operations. Before joining Mobil Oil, he worked at Citibank, maintained a fleet of corporate jets, and traveled extensively in North America, South America, Europe, Middle East, Africa, and Asia.
Paul lives in Mission Viejo, California, with his wife. They enjoy gardening, attending performing arts events of all sorts, and spending time with their English Labrador Leila, a rescue dog from Turkey. He is an avid golfer, and enjoys working on his 1988 Mercedes Benz 560 SL.
Paul holds a doctorate in business administration from Nova Southeastern University. His area of research is in relationship marketing and project/program management. He also holds a master of aeronautical science degree from Embry-Riddle Aeronautical University, and a Doctor of Ministry degree from Fuller Theological Seminary. He is a member of the Project Management Institute and has been a project management professional (PMP) since 1999.
Paul authored two companion books as a series of text that relates to the discipline of Operations Management. They are:
Product Development for Technical and Non-Technical Managers and Practitioners: A 12-Step Approach.
A Practical Project Management Guide for Technical and Non-Technical Professionals