How are your Communication Skills?
Consider the number of times you have communicated with someone in the past 24 hours. How do you communicate with others? How do others communicate with you?
Do you consider yourself a competent communicator?
It is through internal and external interactions, whether intentional or unintentional, that we develop relationships, solve problems, resolve conflicts, make decisions, manage tasks, and create goals for the future.
Discover the various forms of communication, identify the differences, and examine the characteristics, channels, triggers, objectives, contexts, and functions of Intrapersonal, Interpersonal, and Intercultural Communication. Learn best practices and established strategies to build competent communication skills in these three key areas:
- Intra (inside) Personal (within yourself)
- Inter (between) Personal (yourself and others)
- Inter (between) Cultural (yourself and other cultures)
For many of us, communication is like taking a breath because it is necessary for life. Understanding the forms of communication will help you use communication skills in ways that will greatly enhance your personal, professional, and public lives.

Penny Joyner Waddell
Dr. Penny Joyner Waddell is an author and corporate trainer for speech, communication, and leadership skills. A proud Georgia native, Dr. Waddell works with local, state, national, and global industries preparing them to become workforce ready.
Experience working with adult students in the classroom and being an administrator in one of our nation’s most celebrated technical colleges have provided Dr. Waddell with an excellent background in preparing others for workplace challenges. She continues to break ground creating instructional materials to reach youth and adult audiences as well as business professionals as they develop skills to achieve personal and professional goals.
Dr. Waddell has been awarded the National Communication Association’s Community College Educator of the Year, Georgia’s Presidential Award from Toastmasters International, Technical College System of Georgia’s Rick Perkins Award for Excellence in Teaching, and SkillsUSA National Educator of the Year Award for Career and Technical Colleges.
When she is not writing books and leading workshops, Penny loves spending time with her husband, Bill, their three daughters, sons-in-law, grandchildren, extended family, friends, and an excessive number of pets. Bill and Penny enjoy traveling all over the world and nurturing their small apiary farm to harvest enough local honey for family, friends, and acquaintances.