GROUP BEHAVIOR IN ORGANIZATIONS, second edition, examines major theories and practices of group dynamics in organizational settings. Students will study the potential benefits and limitations of groups and teams, and take an in-depth look at factors that impact group effectiveness.
Topics include group decision making and problem solving, leadership and conflict-resolution techniques, strategies for optimizing virtual team performance, and team based organizational strategies.
Chapter 1: Understanding Groups and Teams
Chapter 2: Group Development
Chapter 3: Interpersonal Relations, Communication, and Group Effectiveness
Chapter 4: Diversity
Chapter 5: Problem Solving
Chapter 6: Decision Making
Chapter 7: Cooperation and Conflict
Chapter 8: Technology and Teamwork
Chapter 9: Power and Leadership
Chapter 10: Teams and Organizations
Glossary
References