As the vast literature on group communication demonstrates, group interaction is perva- sive in human life. People participate in groups in families, in schools, at work, online, in community organizations, and in sports and recreation. This book highlights the per va- siveness of group life by providing narrative cases of groups in a wide range of contexts. As Naumes and Naumes (1999) remind us, using case studies in the classroom provides stu- dents with the opportunity to actively participate in the process of learning and see theory play out in actual occurrences. Cases that highlight group life are important pedagogical tools because they encourage students to discuss, analyze, and develop a grounded under- standing of group communication theory and practices.
This book is filled with stories of real groups in real contexts. Such groups include hospi- tal teams, a Nicaraguan coffee cooperative, a kayaking trip, civic leaders holding a citizen discussion, a student senate, online groups, a community choir, grocery co-op employees, a basketball team, a school boar d, a dance tr oupe, and a jur y. Written as narratives, our cases draw from the original research and/or lived experience of well-known and up-and- coming group communication scholars. The stories are realistic, vivid, engaging, and provide compelling examples of gr oup interaction with lively dialogue and an insider’ s view of group life. As such, our cases can bring gr oup communication concepts/theory to life and help students empathize with characters who encounter challenges and successes in group life.
Group Characteristics
CASE 1- COMMUNICATING FOR WELLNESS: UNDERSTANDING THE DYNAMICS OF A SCHOOL HEALTH ADVISORY TEAM
CASE 2- DIFFERING VIEWPOINTS: DECISION MAKING IN A NONPROFIT MEETING
CASE 3- BUSINESS PROCESS MODELING AT THE INTERNAL FUNDING OFFICE: STRUCTURING GROUP INTERACTION TO STRUCTURE BUSINESS PROCESSES
CASE 4- UNPREPARED FOR THE PREPAREDNESS GROUP: ANTICIPATORY SOCIALIZATION, ENTRY, AND ASSIMILATION INTO AN INTACT WORKGROUP
Group Development, Roles, and Norms
CASE 5- “HAVING WHAT IT TAKES”: A COLLEGIATE FORENSICS TEAM’S BUSINESS MEETINGS
CASE 6- BUILDING INCLUSIVE SMALL GROUPS THROUGH INTEGRATED DANCE
CASE 7- GROUP SOCIALIZATION: THE NEWCOMER EXPERIENCE IN A COMMUNITY CHOIR
CASE 8- ¡LA LUCHA Y CONDUCCIÓN GRUPAL!: A WORKSHOP FOR YOUTH MEMBERS OF A NICARAGUAN FAIR TRADE COFFEE COOPERATIVE
Group Climate and Relational Communication
CASE 9- SEEKING RECOVERY THROUGH ONLINE SOCIAL SUPPORT
CASE 10- GETTING A “W”
CASE 11- “I CAN HAS COMMUNITY?”: NORMS AND SOCIAL SUPPORT IN A LOLCAT FAN GROUP
Conflict in Groups
CASE 12- A MATTER OF RESPECT
CASE 13- CONFLICT ON CORE SOUND: UNDERSTANDING THE INFLUENCE OF GOAL CONFLICT ON GROUP DECISION MAKING DURING A SEA KAYAKING EXPEDITION
CASE 14- BEARS, BOOKS, AND BEER: A STUDENT GROUP’S ATTEMPT AT A PUBLIC RELATIONS CAMPAIGN
CASE 15- ON WHAT BASIS DO YOU CONCLUDE THAT I AM A RACIST?
Problem Solving and Decision Making
CASE 16- MATTERS OF LIFE AND DEATH: DECISION-MAKING IN A JURY
CASE 17- CONTEMPLATING PATIENT COMPETENCY: EXPLORING ETHICAL GROUP DECISION MAKING ON A HOSPITAL ETHICS COMMITTEE BOARD
CASE 18- UTILIZING TEAM MEMBER EXPERTISE UNDER PRESSURE
CASE 19- FIXING SCHOOLS BY TELLING LIES?: THE CASE OF THE HELPING HANDS ORGANIZATION
Groups and Democracy
CASE 20- A SMALL DEMOCRATIC GROCERY CO-OP
CASE 21- DEBATING HATING: THE RESPONSE AND RESPONSIBILITY OF A STUDENT GOVERNMENT
CASE 22- A DIFFERENT KIND OF PUBLIC MEETING: ENGAGING A PUBLIC CONTROVERSY THROUGH SMALL GROUPS
CASE 23- REBUILDING COMMUNITIES WITH THE PUBLIC SQUARE PROCESS