Holding These Truths: Empowerment and Recognition in Action
Edition: 3
Copyright: 2021
Pages: 168. LSI page count does not change
Edition: 3
Copyright: 2021
Pages: 168
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Holding these Truths is an all-encompassing reference book that has been the backbone of my studies to successful negotiations, interpersonal relations, with applications in jurisprudence and administrative medicine. I appreciate the examples and exercises that combine psychology and behavioral health, diplomacy, and historic examples to guide our way to become reflective and empathetic individuals in our personal and professional lives. Dr. Erbe incorporates history, personal and professional experiences from her work to assemble a text for practical applications in the field of negotiation that has been a go-to text for my work in intercultural relationships within the workplace and beyond. Thank you again, Dr. Erbe!!!!
Dr. Ava Hacopian, M.D.; M.A.
Nancy Erbe has a gift for framing and reframing cultural conflict. Through case studies, theories and techniques, she guides the reader to understanding how to build cultural competency, avoid cultural conflict, and manage and resolve conflict. I found it transformational because she took tough topics such as value-based cultural conflict, and then helped the reader to reveal his or her own hidden bias. We all have them...it was just such a surprise to experience this level of self-inquiry through this book. I loved reading Holding these Truths, twice!
Renée Mayne, Mediator; Arbitrator
Preface
About the Author
Books by Nancy Erbe
Introduction
Instructor/Student Guide: Teaching Cases
Embracing Application Cases
CASE STUDY 1: Fact Finding and Empowerment Within Conflict Systems
Section 1: Informational Gathering for Social Change (with Classical Ombuds)
Catalyzing Critical Change with Toxic Systems: Speaking Truth to Power
Empowerment
ALLIANCE BUILDING
Catalyzing Constructive Change with Toxic Systems: Critical Clarity
Polarized Power Struggles
Facilitating Insight/Interest Identification/Skillful Astute Reframing
Proposed Third-Party Competencies
Section 2: Cultural and Ethical Assessment—The Intrapersonal Challenge of Discerning Truth in the Face of Bias
Perception and Cognition
Third-Party Conflict Intervener Competence
CASE STUDY 2: Negative Intergroup Influence: Dynamics and Response
Section 1: Destructive Group Influence at Its Worst
Meeting with Executive Director
Meeting with Financial Director/Advisor to Religious Teacher
Meeting with Various Community Members
Meeting with Long-Time Community Member
Cultural Exploration
Sample Conflict Metaphor
Trust As An Essential Human Need in Democratic Conflict Process
The Johari Window
Theory to Practice
Unspoken Communication
Challenges of Reading Nonverbal Communication
Proposed Third-Party Competencies
Section 2: Cultural and Ethical Assessment of Groups At Their Worst—Systemic Power Abuse and Violence
Interview with Human Resources Director
Interview with Community Member/Professional Psychologist
List psychologist’s interests
Interview with Another Staff
Interview with a Manager
Constructive Leadership
Mediator Power Balancing
Interview with a Manager
A Hero/ine-Warrior Character Defining Moral Choice Opportunity
Mediation Inappropriate In Face of Violence
Dynamics of Violence
Gender Messages
Human Resources Contacts Investigator
Theory to Practice
Conflict Metaphor
Developing Trained Capacities
Creating Safe Inclusive Spaces Where Deep Understanding and Healing Occurs
Theory to Practice
Reflective Listening: Level of Emotions
Proposed Third-Party Competencies
CASE STUDY 3: Covert Bad Faith and Power Abuse: Patriarchy’s War Against All “Others”: Women, Children, Minorities—All Who Are Vulnerable, Hold Less Power and Threaten the Status Quo
Section 1: Empowered Response with Discrimination and Complicity
Applied Ethics, Authenticity (Congruence) and Third-Party Effectiveness
The Best Negotiators Do Not React
STORYTELLING NARRATIVE AT HEART OF MEDIATION
Trained Capacity: Mediator Reframing to Identify Most Important Underlying Need or Concern
Theory to Practice
Catalyzing Change/Social Justice in Entrenched Toxic Systems
Assessment of Toxic Systems
Toxic Systems Continuum
Third-Party Intervener Competencies
Section 2: Diffusing/Deescalating Possibly Violent Angry Conflict
Creating and Holding Safe Inclusive Space Where All Are Welcomed
Paying Attention and Being Attuned in Multicultural Interfaith Community
Preventing and Managing Aggression with Angry Sensitive Conflict
A Hero/ine Warrior Character Defining Moral Choice Opportunity
Excellent Multicultural Assessment
Proposed Working Assumptions to Guide and Promote
Proposed Third-Party Competencies
CASE STUDY 4: Complex Intergroup Process (Dialogue, Mediation, and Negotiated Rulemaking) The War Against Incarcerated, Including Innocent, Black and Brown Men with No Rehabilitation—Attempts to Effectively Reintegrate into Society
Section 1: Empowered Multicultural Collaboration
Theory to Practice
“Putting It All Together”
Third-Party Facilitator Checklist: Careful Listening
Checklist
“Building Blocks” or the Foundation First
Option Generation
Some Pointers for Building Ideas
Option Evaluation
Comparing Costs/Risks/Benefits of Mediation and Litigation
Third-Party Competencies
Section 2: Cultural and Ethical Assessment: Sufficient Party Capacity To Speak Truth to Power (Healing Trauma to Inspire and Catalyze Justice) Family, Marriage and Gender Wars with Children in the Middle
Regular Empathetic Listening as They Spoke Their Truth and Told Their Life Stories
Creating Strong and Safe Support When Grieving, Especially When Reliving Horrors
Building Strong Party Capacity and Speaking Truth to Power with Multicultural Interfaith Global Community
Proposed Third-Party Competencies
References
Index
Nancy Erbe has been honored with a Fulbright Distinguished Chair in American Studies (social inequalities, urban studies, international studies) Pontifical Catholic University, Rio de Janeiro, Brazil, and three other Fulbright awards: one in Bethlehem West Bank where she helped start the first peace master’s program in the Arab world (multicultural and multi-religious), another in Punjab, India, where she helped start an interdisciplinary master’s program in peace and conflict studies, and one in Cyprus. She is a full-time professor of negotiation, conflict resolution, and peacebuilding and humanities at California State University Dominguez Hills (created in response to L.A./Watts riots) and has taught at UC-Berkeley (where she was the founding director of the Rotary Center for Peace and Conflict Resolution), the Straus Institute for Dispute Resolution, the University of Oslo International Summer School, Cornell Law School, and the University of Denver. Her mediation and conflict resolution clients include the U.S. Department of the Interior and U.S. Office of Personnel as well as many state, county, city, and nonprofit agencies. Her writing has been published in several languages by the United Nations.
Holding these Truths is an all-encompassing reference book that has been the backbone of my studies to successful negotiations, interpersonal relations, with applications in jurisprudence and administrative medicine. I appreciate the examples and exercises that combine psychology and behavioral health, diplomacy, and historic examples to guide our way to become reflective and empathetic individuals in our personal and professional lives. Dr. Erbe incorporates history, personal and professional experiences from her work to assemble a text for practical applications in the field of negotiation that has been a go-to text for my work in intercultural relationships within the workplace and beyond. Thank you again, Dr. Erbe!!!!
Dr. Ava Hacopian, M.D.; M.A.
Nancy Erbe has a gift for framing and reframing cultural conflict. Through case studies, theories and techniques, she guides the reader to understanding how to build cultural competency, avoid cultural conflict, and manage and resolve conflict. I found it transformational because she took tough topics such as value-based cultural conflict, and then helped the reader to reveal his or her own hidden bias. We all have them...it was just such a surprise to experience this level of self-inquiry through this book. I loved reading Holding these Truths, twice!
Renée Mayne, Mediator; Arbitrator