Hospitality Sales Decision Theory: Case Study Approach: Analyzing Economic Benefits

Edition: 1

Copyright: 2019

Pages: 174

Choose Your Format

Ebook

$40.52

ISBN 9781524979669

Details Electronic Delivery EBOOK 180 days

In the business world there are demands made on professionals to be productive and to enhance the bottom line of their organizations.

Hospitality Sales Decision Theory: Measuring the Economic Benefits utilizes a case study approach. This approach is centered on decision theory and on the use of a decision tree to remove some of the guesswork when making decisions about sales bookings at a resort. This approach shows how to achieve desired results to enhance the bottom-line of the resort operation.

Hospitality Sales Decision Theory:

  • Presents 10 industry cases with rich narrative about financial and operational challenges occurring in the industry. This approach allows students to examine and apply critical thinking skills and make sound economic decisions.
  • Can supplement and support hospitality educators in achieving their desired student learning outcome goals.
  • Is written by authors with both industry and academic experience – it accurately describes the challenges resort operators face in making decisions to achieve financial goals.
  • Encourages small group work and classroom discussion. These stimulate well-articulated verbal and written communication skills.
  • Offers information on the inner workings of each department in order to comprehend how a sales decision will affect the entire hotel.

Preface

Chapter 1        Introduction: From Theory to Practice: Making the Case for Effective Decisions

Chapter 2        Beach Front Resort: Background of the Company

Chapter 3        Scenario 1: Airline Flight Crew Points for Instructors

Chapter 4        Scenario 2: Coastline Marathon Points for Instructors

Chapter 5        Scenario 3: Marine Biology Fall Conference Points for Instructors

Chapter 6        Scenario 4: Build It Right Meet & Greet Points for Instructors

Chapter 7        Scenario 7: Tour Bus Excursion Points for Instructors

Chapter 8        Scenario 6: Military Association Conference Points for Instructors

Chapter 9        Scenario 7: Morgan’s Family Annual Reunion Points for Instructors

Chapter 10      Scenario 8: Annual Car Show Points for Instructors

Chapter 11      Scenario 9: Pharmaceutical Retreat Points for Instructors

Chapter 12      Scenario 10: The Smith’s Wedding Points for Instructors

Chapter 13      Assessing the Impacts of Decisions

Chapter 14      Making Sales Decisions: Final Takeaway

Index

Jennifer Calhoun
Brett Gallagher

In the business world there are demands made on professionals to be productive and to enhance the bottom line of their organizations.

Hospitality Sales Decision Theory: Measuring the Economic Benefits utilizes a case study approach. This approach is centered on decision theory and on the use of a decision tree to remove some of the guesswork when making decisions about sales bookings at a resort. This approach shows how to achieve desired results to enhance the bottom-line of the resort operation.

Hospitality Sales Decision Theory:

  • Presents 10 industry cases with rich narrative about financial and operational challenges occurring in the industry. This approach allows students to examine and apply critical thinking skills and make sound economic decisions.
  • Can supplement and support hospitality educators in achieving their desired student learning outcome goals.
  • Is written by authors with both industry and academic experience – it accurately describes the challenges resort operators face in making decisions to achieve financial goals.
  • Encourages small group work and classroom discussion. These stimulate well-articulated verbal and written communication skills.
  • Offers information on the inner workings of each department in order to comprehend how a sales decision will affect the entire hotel.

Preface

Chapter 1        Introduction: From Theory to Practice: Making the Case for Effective Decisions

Chapter 2        Beach Front Resort: Background of the Company

Chapter 3        Scenario 1: Airline Flight Crew Points for Instructors

Chapter 4        Scenario 2: Coastline Marathon Points for Instructors

Chapter 5        Scenario 3: Marine Biology Fall Conference Points for Instructors

Chapter 6        Scenario 4: Build It Right Meet & Greet Points for Instructors

Chapter 7        Scenario 7: Tour Bus Excursion Points for Instructors

Chapter 8        Scenario 6: Military Association Conference Points for Instructors

Chapter 9        Scenario 7: Morgan’s Family Annual Reunion Points for Instructors

Chapter 10      Scenario 8: Annual Car Show Points for Instructors

Chapter 11      Scenario 9: Pharmaceutical Retreat Points for Instructors

Chapter 12      Scenario 10: The Smith’s Wedding Points for Instructors

Chapter 13      Assessing the Impacts of Decisions

Chapter 14      Making Sales Decisions: Final Takeaway

Index

Jennifer Calhoun
Brett Gallagher