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Human Communication in Action

Human Communication in Action

Author(s): Greg G. Armfield , Eric Lee Morgan

Edition: 8

Copyright: 2022

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ISBN 9798765721339

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Human Communication in Action provides students with a valuable resource that can be used beyond the classroom by bringing together leading innovative scholars of Communication as contributors for this human communication textbook. Each unit presents overarching concepts of communication in an easy-to-read and practical manner. The first unit begins with a discussion of human communication fundamentals, ethics, verbal communication, nonverbal communication, and culture and communication. The second unit is dedicated to the art of public speaking and listening. The third unit addresses several contexts of interpersonal communication including relationship development and maintenance, technology and relationships, and interpersonal conflict management. The fourth unit explores organizational and group communication addressing organizational culture, structure, socialization, conflict management, group development, decision making, and leadership. The final unit treats the study of communication in a variety of contexts. This unit begins with persuasive communication and moves into discussion of deception, ethics and lying, heath communication, and digital literacy. A variety of exercises and group activities corresponding to each unit and section are included to assist in knowledge acquisition.

Dedication
Editor Biographies
Contributor Biographies

UNIT ONE: HUMAN COMMUNICATION IN ACTION
Section 1: Fundamentals of Human Communication
By Eric L. Morgan and Greg G. Armfield
Section 2: Verbal Communication: Types and Characteristics
By Eric L. Morgan
Section 3: Verbal Communication: Functions
By Eric L. Morgan
Section 4: Nonverbal Communication
By Eric L. Morgan
Section 5: Communication and Ethics
By Greg G. Armfield
Section 6: Culture and Communication
By Eric L. Morgan
Section 7: Expressions of Culture and Communication
By Eric L. Morgan
Section 8: Cross-Cultural Adaptation
By Eric L. Morgan

UNIT TWO: PUBLIC SPEAKING IN ACTION
Section 1: Fundamentals of Public Speaking
By Eric L. Morgan and Greg G. Armfield
Section 2: Research and Supporting Material
By Greg G. Armfield and Eric L. Morgan
Section 3: Composing, Organizing, and Outlining
By Greg G. Armfield and Eric L. Morgan
Section 4: Delivery and Apprehension
By Eric L. Morgan and Greg G. Armfield
Section 5: Listening
By Eric L. Morgan

UNIT THREE: INTERPERSONAL COMMUNICATION IN ACTION
Section 1: Relationship Initiation and Development
By Jeanne Flora
Section 2: Relationship Maintenance
By Jeanne Flora
Section 3: Technology and Interpersonal Relationships
By Danielle Halliwell
Section 4: Conflict in Relationships
By Jeanne Flora
Section 5: Conflict in Close Relationships
By Jeanne Flora

UNIT FOUR: ORGANIZATIONAL COMMUNICATION IN ACTION
Section 1: Organizational Communication Networks
By Greg G. Armfield
Section 2: Organizational Socialization
By Greg G. Armfield
Section 3: Organizational Culture
By Greg G. Armfield
Section 4: Organizational Conflict Management: A Focus on Practical Skills
By Shawn Werner
Section 5: Small Group Types, Functions, and Development
By Greg G. Armfield
Section 6: Problem-Solving and Decision-Making in Groups
By Greg G. Armfield
Section 7: Leadership
By Greg G. Armfield

UNIT FIVE: COMMUNICATION CONTEXTS IN ACTION
Section 1: Persuasive Communication
By Kenneth L. Hacker
Section 2: Deceptive Communication and the Ethics of Lying
By Anne P. Hubbell
Section 3: Health Communication
By Anne P. Hubbell
Section 4: Digital Literacy: What It Is and Why It Matters
By Danielle Halliwell

EXERCISES
Unit 1: Human Communication in Action Exercises
1.1A Ice Breaker
1.4A Rules and Norms
1.5A Principle Based Ethics
1.7A Narratives
1.7B Rituals
1.8A Cultural Adaptation
1.8B Intercultural Conversation
Unit 2: Public Speaking in Action Exercises
2.1A Speech of Introduction
2.1B Speech of Introduction—Interview
2.1C Speech of Introduction—Objects
2.1D Speech of Introduction—Critique
2.1E Audience Analysis Worksheet
2.3A Informative Speech Organizational Patterns
2.3B Informative Speech Worksheet
2.3C Persuasive Speech Worksheet
2.3D Persuasive Speech Worksheet—Monroe’s Motivated Sequence
2.4A Speech Karaoke
2.4B Impromptu Speech Evaluation
2.4C Impromptu Persuasive Speech Evaluation
2.5A Listening Evaluation
2.5B Telephone Tree
2.5C “Who’s on First” by Abbott and Costello
Unit 3: Interpersonal Communication in Action Exercises
3.1A Interpersonal Relationship Development Stages
3.2B Relationship Stages
3.5A Opinions About Conflict
Unit 4: Organizational Communication in Action Exercises
4.1A Media Richness Activity
4.3A Exploring Organizational Culture
Unit 5: Communication Contexts in Action Exercises
5.1A Emotional Appeals
5.1B Emotional Appeal Impromptu Speech
5.2A Deceptive Communication and the Ethics of Lying
5.3A Health Communication Activity
5.3B Health Communication and Ethical Challenges

Index

Greg G. Armfield
Greg G. Armfield is an Associate Professor of Communication Studies and the Basic Course Director at New Mexico State University. He received his PhD in Communication from the University of MissouriColumbia in 2004. His research interests include communication and sport, organizational communication, and leadership. In addition to editing five editions of this textbook, he has co-edited The ESPN Effect (2013) and The ESPN Aftershock (2019) both published by Peter Lang. In 2013 he won the NMSU Patricia Christmore Faculty Teaching award and the College of Arts and Sciences Service and Outreach award. When not teaching, working, or engaged in research he spends time with family and friends. His hobbies include sports, vintage automobiles, and fishing.
Eric Lee Morgan
Eric L. Morgan is a Professor and Department Head of Communication Studies at New Mexico State University. He received his PhD in Communication from the University of Massachusetts, Amherst in 2002. His research interests include cultural/intercultural communication as well as environmental communication. He is the co-editor of the award-winning book Environmental Communication Pedagogy and Practice. He has won several teaching awards while at NMSU including the Donald C. Roush Award for Teaching Excellence, which is selected by students. When not teaching, researching, or otherwise working, he can normally be found outside climbing, hiking, and camping or playing music with friends and family.

Human Communication in Action provides students with a valuable resource that can be used beyond the classroom by bringing together leading innovative scholars of Communication as contributors for this human communication textbook. Each unit presents overarching concepts of communication in an easy-to-read and practical manner. The first unit begins with a discussion of human communication fundamentals, ethics, verbal communication, nonverbal communication, and culture and communication. The second unit is dedicated to the art of public speaking and listening. The third unit addresses several contexts of interpersonal communication including relationship development and maintenance, technology and relationships, and interpersonal conflict management. The fourth unit explores organizational and group communication addressing organizational culture, structure, socialization, conflict management, group development, decision making, and leadership. The final unit treats the study of communication in a variety of contexts. This unit begins with persuasive communication and moves into discussion of deception, ethics and lying, heath communication, and digital literacy. A variety of exercises and group activities corresponding to each unit and section are included to assist in knowledge acquisition.

Dedication
Editor Biographies
Contributor Biographies

UNIT ONE: HUMAN COMMUNICATION IN ACTION
Section 1: Fundamentals of Human Communication
By Eric L. Morgan and Greg G. Armfield
Section 2: Verbal Communication: Types and Characteristics
By Eric L. Morgan
Section 3: Verbal Communication: Functions
By Eric L. Morgan
Section 4: Nonverbal Communication
By Eric L. Morgan
Section 5: Communication and Ethics
By Greg G. Armfield
Section 6: Culture and Communication
By Eric L. Morgan
Section 7: Expressions of Culture and Communication
By Eric L. Morgan
Section 8: Cross-Cultural Adaptation
By Eric L. Morgan

UNIT TWO: PUBLIC SPEAKING IN ACTION
Section 1: Fundamentals of Public Speaking
By Eric L. Morgan and Greg G. Armfield
Section 2: Research and Supporting Material
By Greg G. Armfield and Eric L. Morgan
Section 3: Composing, Organizing, and Outlining
By Greg G. Armfield and Eric L. Morgan
Section 4: Delivery and Apprehension
By Eric L. Morgan and Greg G. Armfield
Section 5: Listening
By Eric L. Morgan

UNIT THREE: INTERPERSONAL COMMUNICATION IN ACTION
Section 1: Relationship Initiation and Development
By Jeanne Flora
Section 2: Relationship Maintenance
By Jeanne Flora
Section 3: Technology and Interpersonal Relationships
By Danielle Halliwell
Section 4: Conflict in Relationships
By Jeanne Flora
Section 5: Conflict in Close Relationships
By Jeanne Flora

UNIT FOUR: ORGANIZATIONAL COMMUNICATION IN ACTION
Section 1: Organizational Communication Networks
By Greg G. Armfield
Section 2: Organizational Socialization
By Greg G. Armfield
Section 3: Organizational Culture
By Greg G. Armfield
Section 4: Organizational Conflict Management: A Focus on Practical Skills
By Shawn Werner
Section 5: Small Group Types, Functions, and Development
By Greg G. Armfield
Section 6: Problem-Solving and Decision-Making in Groups
By Greg G. Armfield
Section 7: Leadership
By Greg G. Armfield

UNIT FIVE: COMMUNICATION CONTEXTS IN ACTION
Section 1: Persuasive Communication
By Kenneth L. Hacker
Section 2: Deceptive Communication and the Ethics of Lying
By Anne P. Hubbell
Section 3: Health Communication
By Anne P. Hubbell
Section 4: Digital Literacy: What It Is and Why It Matters
By Danielle Halliwell

EXERCISES
Unit 1: Human Communication in Action Exercises
1.1A Ice Breaker
1.4A Rules and Norms
1.5A Principle Based Ethics
1.7A Narratives
1.7B Rituals
1.8A Cultural Adaptation
1.8B Intercultural Conversation
Unit 2: Public Speaking in Action Exercises
2.1A Speech of Introduction
2.1B Speech of Introduction—Interview
2.1C Speech of Introduction—Objects
2.1D Speech of Introduction—Critique
2.1E Audience Analysis Worksheet
2.3A Informative Speech Organizational Patterns
2.3B Informative Speech Worksheet
2.3C Persuasive Speech Worksheet
2.3D Persuasive Speech Worksheet—Monroe’s Motivated Sequence
2.4A Speech Karaoke
2.4B Impromptu Speech Evaluation
2.4C Impromptu Persuasive Speech Evaluation
2.5A Listening Evaluation
2.5B Telephone Tree
2.5C “Who’s on First” by Abbott and Costello
Unit 3: Interpersonal Communication in Action Exercises
3.1A Interpersonal Relationship Development Stages
3.2B Relationship Stages
3.5A Opinions About Conflict
Unit 4: Organizational Communication in Action Exercises
4.1A Media Richness Activity
4.3A Exploring Organizational Culture
Unit 5: Communication Contexts in Action Exercises
5.1A Emotional Appeals
5.1B Emotional Appeal Impromptu Speech
5.2A Deceptive Communication and the Ethics of Lying
5.3A Health Communication Activity
5.3B Health Communication and Ethical Challenges

Index

Greg G. Armfield
Greg G. Armfield
Greg G. Armfield is an Associate Professor of Communication Studies and the Basic Course Director at New Mexico State University. He received his PhD in Communication from the University of MissouriColumbia in 2004. His research interests include communication and sport, organizational communication, and leadership. In addition to editing five editions of this textbook, he has co-edited The ESPN Effect (2013) and The ESPN Aftershock (2019) both published by Peter Lang. In 2013 he won the NMSU Patricia Christmore Faculty Teaching award and the College of Arts and Sciences Service and Outreach award. When not teaching, working, or engaged in research he spends time with family and friends. His hobbies include sports, vintage automobiles, and fishing.
Eric Lee Morgan
Eric Lee Morgan
Eric L. Morgan is a Professor and Department Head of Communication Studies at New Mexico State University. He received his PhD in Communication from the University of Massachusetts, Amherst in 2002. His research interests include cultural/intercultural communication as well as environmental communication. He is the co-editor of the award-winning book Environmental Communication Pedagogy and Practice. He has won several teaching awards while at NMSU including the Donald C. Roush Award for Teaching Excellence, which is selected by students. When not teaching, researching, or otherwise working, he can normally be found outside climbing, hiking, and camping or playing music with friends and family.