Information and Enterprise Systems in Today's Businesses
Edition: 3
Copyright: 2021
Pages: 850
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$228.00 USD
The third edition of Information and Enterprise Systems in Today’s Businesses builds on the strengths of the second edition. Like its predecessors, the third edition assumes that most of today’s business school students will work in organizations that utilize enterprise systems (such as ERP and CRM) to support their daily operations. Hence, a MIS textbook with a strong focus on enterprise systems and their roles in supporting and integrating business processes is important. This edition also assumes that today’s businesses will continue to be buffeted by technological advancements including artificial intelligence (AI), Blockchain, the Internet of Things (IoT), 5G, and other maturing technologies that can be leveraged to improve operations or provide competitive advantage. It is also assumed that business analytics and Big Data will be increasingly used to drive business performance and exploit strategic opportunities. Accordingly, this new edition includes expanded coverage of evolving technologies, especially AI, the IoT, and business analytics.
Some additions and tweaks have been made to the ERP tutorials to ensure that students will have the opportunity to gain hands-on experience with how ERP software supports business processes. Tweaks have also been made to end-of-chapter exercises and cases to illustrate and reinforce especially important concepts.
Numerous figures and tables have been refreshed and new ones have been added to better summarize and illustrate chapter content. Several chapters have been reorganized to provide a tighter and more logical flow to the discussion of their concepts. New sections have been added to several chapters to ensure that their contents are up-to-date and accurately reflect the current state of information and enterprise systems in today’s businesses.
The ancillary materials for Information and Enterprise Systems in Today’s Businesses have also been updated and expanded. The PowerPoint slides and Test Bank have been updated to reflect the revised content of the book. The KHQ app, a mobile study app for students, has also been updated. An instructor’s manual has been added to the book’s companion website.
We are confident that the changes that have been made provide added value for both students and instructors. The third edition is a solid textbook that accurately portrays information and enterprise systems in today’s businesses and how they are evolving to accommodate technological advancements.
Chapter 1 The Competitive Landscape: The Technology-Focused World of Today’s Businesses
Chapter 2 Business Information Systems: Fostering Competitiveness in Today’s Business Environments
Chapter 3 Using Information Systems to Gain and Maintain Competitive Advantage
Chapter 4 BIS Infrastructure and Competitive Capability
Chapter 5 BIS Acquisition and Implementation
Chapter 6 Information Systems and Business Processes
Chapter 7 Enterprise Systems and Integrated Business Processes
Appendix 7.1 Tutorial 0: SAP ERP Navigation
Chapter 8 ERP and Procurement
Appendix 8.1 SAP Tutorial 1: Procurement
Appendix 8.2 Tutorial 1 Your Turn 1: Procurement Create Vendor
Appendix 8.3 Tutorial 1 Your Turn 2: Procurement: Trading Goods
Chapter 9 ERP and Order Fulfillment
Appendix 9.1 SAP Tutorial 2: Sales Order Processing
Appendix 9.2 Tutorial 2 You Try It 1: Sales Create Customer and Sales Quotation
Appendix 9.3 Tutorial 2 You Try It 2: Fulfill Customer Order
Chapter 10 ERP and the Production Process
Appendix 10.1 SAP Tutorial 3: Production
Appendix 10.2 Tutorial 3 - Your Turn 1 - Production Bill of Material and Warehouse Stock
Appendix 10.3 Tutorial 3 - Your Turn 2 – Semi-Finished Good Production
Chapter 11 Business and the Web: e-Commerce, e-Business, and Digital Business
Chapter 12 Business Analytics, Business Intelligence, and Ethical Data Use
Appendix 12.1 Tutorial 4 - Business Analytics
Appendix 12.2 Tutorial 4A - Pivot Charts and Tables
Dr. Michael Cuellar is Professor of Information Systems and Analytics at Georgia Southern University. He obtained his Ph.D. in Computer Information Systems from Georgia State University in 2009. His research focuses on project management, including project success and failure, as well as philosophy and ethics for Information Systems, and Information Systems adoption and use. Before his academic career, Dr. Cuellar spent 25 years in practice with companies such as EDS, CSC, Lockheed Space Operations, and American Software. He has worked in IS in Federal, State, and Local Government, Manufacturing, and the High Technology industries. He has published in the European Journal of Information Systems, Journal of the Association for Information Systems, the European Journal of Operational Research, and other journals and conferences in the Information Systems field.
The third edition of Information and Enterprise Systems in Today’s Businesses builds on the strengths of the second edition. Like its predecessors, the third edition assumes that most of today’s business school students will work in organizations that utilize enterprise systems (such as ERP and CRM) to support their daily operations. Hence, a MIS textbook with a strong focus on enterprise systems and their roles in supporting and integrating business processes is important. This edition also assumes that today’s businesses will continue to be buffeted by technological advancements including artificial intelligence (AI), Blockchain, the Internet of Things (IoT), 5G, and other maturing technologies that can be leveraged to improve operations or provide competitive advantage. It is also assumed that business analytics and Big Data will be increasingly used to drive business performance and exploit strategic opportunities. Accordingly, this new edition includes expanded coverage of evolving technologies, especially AI, the IoT, and business analytics.
Some additions and tweaks have been made to the ERP tutorials to ensure that students will have the opportunity to gain hands-on experience with how ERP software supports business processes. Tweaks have also been made to end-of-chapter exercises and cases to illustrate and reinforce especially important concepts.
Numerous figures and tables have been refreshed and new ones have been added to better summarize and illustrate chapter content. Several chapters have been reorganized to provide a tighter and more logical flow to the discussion of their concepts. New sections have been added to several chapters to ensure that their contents are up-to-date and accurately reflect the current state of information and enterprise systems in today’s businesses.
The ancillary materials for Information and Enterprise Systems in Today’s Businesses have also been updated and expanded. The PowerPoint slides and Test Bank have been updated to reflect the revised content of the book. The KHQ app, a mobile study app for students, has also been updated. An instructor’s manual has been added to the book’s companion website.
We are confident that the changes that have been made provide added value for both students and instructors. The third edition is a solid textbook that accurately portrays information and enterprise systems in today’s businesses and how they are evolving to accommodate technological advancements.
Chapter 1 The Competitive Landscape: The Technology-Focused World of Today’s Businesses
Chapter 2 Business Information Systems: Fostering Competitiveness in Today’s Business Environments
Chapter 3 Using Information Systems to Gain and Maintain Competitive Advantage
Chapter 4 BIS Infrastructure and Competitive Capability
Chapter 5 BIS Acquisition and Implementation
Chapter 6 Information Systems and Business Processes
Chapter 7 Enterprise Systems and Integrated Business Processes
Appendix 7.1 Tutorial 0: SAP ERP Navigation
Chapter 8 ERP and Procurement
Appendix 8.1 SAP Tutorial 1: Procurement
Appendix 8.2 Tutorial 1 Your Turn 1: Procurement Create Vendor
Appendix 8.3 Tutorial 1 Your Turn 2: Procurement: Trading Goods
Chapter 9 ERP and Order Fulfillment
Appendix 9.1 SAP Tutorial 2: Sales Order Processing
Appendix 9.2 Tutorial 2 You Try It 1: Sales Create Customer and Sales Quotation
Appendix 9.3 Tutorial 2 You Try It 2: Fulfill Customer Order
Chapter 10 ERP and the Production Process
Appendix 10.1 SAP Tutorial 3: Production
Appendix 10.2 Tutorial 3 - Your Turn 1 - Production Bill of Material and Warehouse Stock
Appendix 10.3 Tutorial 3 - Your Turn 2 – Semi-Finished Good Production
Chapter 11 Business and the Web: e-Commerce, e-Business, and Digital Business
Chapter 12 Business Analytics, Business Intelligence, and Ethical Data Use
Appendix 12.1 Tutorial 4 - Business Analytics
Appendix 12.2 Tutorial 4A - Pivot Charts and Tables
Dr. Michael Cuellar is Professor of Information Systems and Analytics at Georgia Southern University. He obtained his Ph.D. in Computer Information Systems from Georgia State University in 2009. His research focuses on project management, including project success and failure, as well as philosophy and ethics for Information Systems, and Information Systems adoption and use. Before his academic career, Dr. Cuellar spent 25 years in practice with companies such as EDS, CSC, Lockheed Space Operations, and American Software. He has worked in IS in Federal, State, and Local Government, Manufacturing, and the High Technology industries. He has published in the European Journal of Information Systems, Journal of the Association for Information Systems, the European Journal of Operational Research, and other journals and conferences in the Information Systems field.