Integrated Business Communication
Edition: 1
Copyright: 2020
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$121.28 USD
Integrated Business Communication provides a concise, strategic roadmap for communicating effectively in today’s dynamic workplace. Beginning with the foundations of contemporary communication and theory, the book guides readers through essential interpersonal skills such as verbal and nonverbal communication, active listening, critical thinking, interviewing, and relationship-building. It then explores how to leverage communication technologies, craft clear workplace writing, and deliver impactful informative and persuasive presentations enhanced by sensory aids. The text also covers training others, strengthening team collaboration, and planning purposeful meetings. Overall, it offers a comprehensive, integrated approach to becoming a more intentional, skillful, and influential communicator at work.
Chapter 1 Approaching Contemporary Workplace Communication Strategically
Chapter 2 Theorizing About Workplace Communication
Chapter 3 Using Verbal and Nonverbal Communication
Chapter 4 Listening and Critical Thinking Skills for Strategic Workplace Communication: How Can You Become a Better Listener and Thinker at Work?
Chapter 5 Interviewing Strategically
Chapter 6 Building and Sustaining Valuable Workplace Relationships
Chapter 7 Using Communication Media and Technology at Work
Chapter 8 Planning Workplace Presentations
Chapter 9 Giving Informative Presentations at Work
Chapter 10 Giving Persuasive Presentations at Work
Chapter 11 Writing Well At Work
Chapter 12 Training Others to Communicate Well
Chapter 13 Using Sensory Aids to Engage Presentation Audiences
Chapter 14 Making Teams Work
Chapter 15 Planning and Facilitating Meetings that Matter