Interpersonal Development: 21st Century Skills for the Real and Virtual World

Interpersonal Development: 21st Century Skills for the Real & Virtual World, encapsulates some of the key research and teachings from Dr. Karla Hunter’s 30+ years as a communication scholar. Despite the title’s apparent contrast between the terms “real” and “virtual,” Hunter emphasizes that both are real communication with real consequences. She states, “Despite the fact that the virtual world continually moves us closer to physical presence, nuanced skills are needed for effective communication in emails, texting, Zoom meetings and YouTube videos as compared with face-to-face or even telephone interactions.”

 Turning research findings into evidence-based communication practices to maximize personal and professional satisfaction and success, the text provides empowering self-assessment tools for enhancing your communication confidence and competence in personal and professional relationships. Students have praised the work for its uniquely digestible grounding in communication theory and its relatable modern examples, as well as its elevation and respectful understanding of diverse voices and audiences. Highlights of the text’s contributions for your personal communication toolbox include the following:

• Advanced tips for sending professional e-mails.
• Research-based insights on building intimacy and depth in a relationship.
• A personal listening assessment and enhancement exercise.
• Tools for enhancing your conflict management and forgiveness.

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