Listening and Speaking for Leaders

Misunderstandings and miscommunications happen often, so it is not surprising that organizations and businesses include Listening and Speaking professional development opportunities to improve deficiencies with communication skills.

Are you a leader who fosters conditions for open dialogue?

Do you struggle with clever ways of responding to questions?

Do you know how to ask questions so that you receive a clear response?

Employers rank communication as the most important skill needed in the workplace. Whether you are a supervisor, manager, administrator, or someone who plans to step into one of these positions, this workbook provides the tools needed to develop skills that deliver results.

· Become a more effective listener as you delve into the benefits, steps, barriers, and types of listening skills along with established methods for improvement.

· Learn various types of speaking skills, vocal assessments, business speaking opportunities, methods for planning, crafting, and presenting to build competence.

· Promote active discussions by using proven strategies to inspire communication, collaboration, exploration, innovation, and discovery.

· Create space where others feel heard, ask questions that inspire a clear response, and confidently respond to questions.

The road to leadership begins by developing effective listening and speaking skills.