MAKING CONNECTIONS: UNDERSTANDING INTERPERSONAL COMMUNICATION, Third Edition, provides an introduction to interpersonal communication and its significance in different contexts.
Readers will examine the roles culture and technology play in verbal and nonverbal communication, building and maintaining relationships, and creating shared meaning.
Readers are also encouraged to consider what it means to communicate appropriately in professional and mediated contexts and how to handle the different challenges that can occur in a variety of relationships.
Feature boxes and multimedia exercises highlight example scenarios and encourage readers to think critically about communication skills.
Chapter 1 Introduction to Interpersonal Communication
Chapter 2 Interpersonal Communication Begins with the Self:
An Introduction to Intrapersonal Communication
Chapter 3 The Influence of Culture on Interpersonal
Communication
Chapter 4 Verbal and Nonverbal Communication: Making
Every Word and Gesture Matter
Chapter 5 Developing Confidence: Coping with Insecurities about
Interpersonal Communication
Chapter 6 Interpersonal Communication in the Workplace
Chapter 7 Beginning Interpersonal Relationships
Chapter 8 Maintaining Interpersonal Relationships
Chapter 9 Challenges of Interpersonal Relationships
Chapter 10 Ending Interpersonal Relationships
Chapter 11 Evaluating and Strategizing Your Own Interpersonal
Communication Competence
Glossary
References