Making Marketing Meaningful

Author(s): Gloria Cockerell

Edition: 4

Copyright: 2021

Pages: 380

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$76.41

ISBN 9781792429187

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Making Marketing Meaningful offers students a text that makes sense to them. It is an informal text that has been organized according to how marketers learn about and use marketing elements in the real world of designing, promoting, distributing, and pricing products. Written in a conversational style of writing, this text organizes the subject matter in a way to help students learn the information as well as remember it and apply it in their own lives.

Making Marketing Meaningful:

  • contains Learning Hints to make clear the connections of new material to points previously studied in the book.
  • includes Learning Outcomes Explained at the end of each section which give brief explanations of major points.
  • intertwines marketing elements with each business aspect of for-profit and not-for-profit organizations.

PREFACE
WHY I WROTE THIS BOOK
HOW THIS BOOK IS DIFFERENT FROM OTHERS
To Students
To Instructors
In General
ABOUT THE AUTHOR

OVERVIEW
OVERVIEW OF MARKETING
WHAT IS MARKETING?
MARKETING ERAS AND MARKETING MANAGEMENT PHILOSOPHIES
The Production Era (Production Orientation Philosophy)
The Sales Era (Sales Orientation Philosophy)
The Marketing Era (Market Orientation Philosophy or Customer Orientation Philosophy)
The Societal Marketing Era (Relationship Marketing Philosophy)

LEARNING OUTCOMES EXPLAINED

PART ONE: MARKETING MIXES
INTRODUCTION TO THE MARKETING MIX
LEARNING HINT ONE
LEARNING HINT TWO

LEARNING OUTCOME EXPLAINED

CHAPTER ONE: THE PROMOTION MIX
LEARNING HINT THREE
LEARNING HINT FOUR
CATEGORIES OF CONSUMERS (CATEGORIES OF PRODUCT ADOPTERS)
LEARNING HINT FIVE
Innovators
arly Adopters 
Early Majority
Late Majority
LEARNING HINT SIX
Laggards
THE BUYER DECISION-MAKING PROCESS
Stages of The Buyer Decision-Making Process
LEARNING HINT SEVEN
LEARNING HINT EIGHT
LEARNING HINT NINE
Branding
Packaging

LEARNING OUTCOMES EXPLAINED

CHAPTER TWO: SEGMENTING THE MARKET
THE FOUR CRITERIA FOR SEGMENTING THE CONSUMER MARKET
THE FIVE BASES FOR SEGMENTING CONSUMER MARKETS
LEARNING HINT TEN
MARKET SEGMENTATION STRATEGIES
LEARNING HINT ELEVEN
FOUR SEGMENT TYPES IN THE BUSINESS MARKET
Three Bases for Segmenting the Business Market

LEARNING OUTCOMES EXPLAINED

CHAPTER THREE: ADVERTISING
MAJOR ADVERTISING MEDIA
LEARNING HINT TWELVE
LEARNING HINT THIRTEEN
LEARNING HINT FOURTEEN
PUBLIC RELATIONS
PUBLICITY

LEARNING OUTCOMES EXPLAINED

CHAPTER FOUR: SELLING AND SALES PROMOTION

CHAPTER FIVE: LOCATION, LOCATION, LOCATION
Interior Display
LEARNING HINT FIFTEEN
The Business Market

LEARNING OUTCOMES EXPLAINED

CHAPTER SIX: THE PRODUCT MIX
PACKAGING
PRODUCT ITEMS, LINES, AND MIXES
LEARNING HINT SIXTEEN
PRODUCT LIFE CYCLE
Categories of Products
Product Adoption (Diffusion)
BUSINESS MARKET
LEARNING HINT SEVENTEEN

LEARNING OUTCOMES EXPLAINED

CHAPTER SEVEN: THE DISTRIBUTION MIX
LEARNING HINT EIGHTEEN
CHANNELS OF DISTRIBUTION FOR CONSUMER GOODS
LEARNING HINT NINETEEN
Storage, Bundling, and Breaking Bundles
Push and Pull Strategies
BUSINESS MARKET

LEARNING OUTCOMES EXPLAINED

CHAPTER EIGHT: THE PRICING MIX
PRICING OBJECTIVES
Profit Pricing Objectives (or Profit-Oriented Pricing Objectives)
Prestige Pricing Objectives (or Quality-Oriented Pricing Objectives)
Volume Pricing Objectives
PRICING STRATEGIES
Penetration Pricing Strategy
Skimming Pricing Strategy
Perceived-Value Pricing Strategy
Supply and Demand
LEARNING HINT TWENTY
INFLUENCE OF PRICING ON OTHER MIXES
BUSINESS MARKET 
LEARNING HINT TWENTY-ONE
Governments
Institutions
Producers
Retailers
TIME AND MONEY
LEARNING HINT TWENTY-TWO

LEARNING OUTCOMES EXPLAINED
 LEARNING HINT TWENTY-THREE

PART TWO INTRODUCTION TO THE EXTERNAL MARKETING ENVIRONMENTS
Controllable Variables
Uncontrollable Variables
LEARNING HINT TWENTY-FOUR
NOTES ABOUT STUDYING THE EXTERNAL MARKETING ENVIRONMENTS
LEARNING HINT TWENTY-FIVE
LEARNING HINT TWENTY-SIX

LEARNING OUTCOME EXPLAINED

CHAPTER NINE: THE CULTURAL ENVIRONMENT
THE IMPORTANCE OF CULTURAL INFLUENCES
LEARNING HINT TWENTY-SEVEN
LEARNING HINT TWENTY-EIGHT
LEARNING OUTCOMES EXPLAINED

CHAPTER TEN: THE TECHNOLOGICAL ENVIRONMENT
LEARNING HINT TWENTY-NINE
LEARNING HINT THIRTY

LEARNING OUTCOMES EXPLAINED

CHAPTER ELEVEN: THE POLITICAL/LEGAL ENVIRONMENT
LAWS, RULES, AND REGULATIONS
Local Laws
State Laws
Federal Laws
PRESIDENT KENNEDY’S CONSUMER BILL OF RIGHTS (1963)
LEARNING HINT THIRTY-ONE

LEARNING OUTCOMES EXPLAINED
LEARNING HINT THIRTY-TWO

CHAPTER TWELVE: THE COMPETITIVE ENVIRONMENT
DIRECT COMPETITION
INDIRECT COMPETITION
COMPETITION FOR THE MARKET DOLLAR
LEARNING HINT THIRTY-THREE
THE FOUR TYPES OF COMPETITION
Monopolies
Monopolistic Competition
Pure Competition
Oligopolistic Competition

LEARNING OUTCOMES EXPLAINED

CHAPTER THIRTEEN: THE ECONOMIC ENVIRONMENT
The Economic Perspective
The Marketing Perspective

LEARNING OUTCOMES EXPLAINED

CHAPTER FOURTEEN: THE DEMOGRAPHIC ENVIRONMENT
LEARNING HINT THIRTY-FOUR
Demographic Segmentation and as a Marketing Environment
LEARNING HINT THIRTY-FIVE
The Family Life Cycle
Promotion Mix and Product Mix
Distribution Mix
Pricing Mix

LEARNING OUTCOMES EXPLAINED

PART THREE CASE STUDIES

LEARNING OUTCOMES EXPLAINED REFERENCE PAGE

LEARNING HINTS REFERENCE PAGES

MARKETING TERMS

Gloria Cockerell

Gloria C. Cockerell is a professor of Marketing, English, and Management, at Collin College in Plano, Texas. She has chaired both the Marketing Program and the Small Business Management Program, as well as the Business Management and Marketing Program combination, and is currently the Discipline Lead for the Marketing Program. In addition to her academic experience, Cockerell owned and operated her own business which researched and verified Marketing information for various types of companies, as well as interviewed, hired, and trained employees of her client companies. She brings her experience as a business owner into the classroom. Professor Cockerell, a staunch supporter of two-year colleges, earned an associate’s degree from two-year Kilgore College. She also earned an undergraduate degree and teaching certification from The University of Texas/Austin, an MA in English from the University of North Texas, and an MA in Interdisciplinary Studies with a concentration in Marketing from the University of Texas at Dallas. She continues to take graduate courses in business and English.

Making Marketing Meaningful offers students a text that makes sense to them. It is an informal text that has been organized according to how marketers learn about and use marketing elements in the real world of designing, promoting, distributing, and pricing products. Written in a conversational style of writing, this text organizes the subject matter in a way to help students learn the information as well as remember it and apply it in their own lives.

Making Marketing Meaningful:

  • contains Learning Hints to make clear the connections of new material to points previously studied in the book.
  • includes Learning Outcomes Explained at the end of each section which give brief explanations of major points.
  • intertwines marketing elements with each business aspect of for-profit and not-for-profit organizations.

PREFACE
WHY I WROTE THIS BOOK
HOW THIS BOOK IS DIFFERENT FROM OTHERS
To Students
To Instructors
In General
ABOUT THE AUTHOR

OVERVIEW
OVERVIEW OF MARKETING
WHAT IS MARKETING?
MARKETING ERAS AND MARKETING MANAGEMENT PHILOSOPHIES
The Production Era (Production Orientation Philosophy)
The Sales Era (Sales Orientation Philosophy)
The Marketing Era (Market Orientation Philosophy or Customer Orientation Philosophy)
The Societal Marketing Era (Relationship Marketing Philosophy)

LEARNING OUTCOMES EXPLAINED

PART ONE: MARKETING MIXES
INTRODUCTION TO THE MARKETING MIX
LEARNING HINT ONE
LEARNING HINT TWO

LEARNING OUTCOME EXPLAINED

CHAPTER ONE: THE PROMOTION MIX
LEARNING HINT THREE
LEARNING HINT FOUR
CATEGORIES OF CONSUMERS (CATEGORIES OF PRODUCT ADOPTERS)
LEARNING HINT FIVE
Innovators
arly Adopters 
Early Majority
Late Majority
LEARNING HINT SIX
Laggards
THE BUYER DECISION-MAKING PROCESS
Stages of The Buyer Decision-Making Process
LEARNING HINT SEVEN
LEARNING HINT EIGHT
LEARNING HINT NINE
Branding
Packaging

LEARNING OUTCOMES EXPLAINED

CHAPTER TWO: SEGMENTING THE MARKET
THE FOUR CRITERIA FOR SEGMENTING THE CONSUMER MARKET
THE FIVE BASES FOR SEGMENTING CONSUMER MARKETS
LEARNING HINT TEN
MARKET SEGMENTATION STRATEGIES
LEARNING HINT ELEVEN
FOUR SEGMENT TYPES IN THE BUSINESS MARKET
Three Bases for Segmenting the Business Market

LEARNING OUTCOMES EXPLAINED

CHAPTER THREE: ADVERTISING
MAJOR ADVERTISING MEDIA
LEARNING HINT TWELVE
LEARNING HINT THIRTEEN
LEARNING HINT FOURTEEN
PUBLIC RELATIONS
PUBLICITY

LEARNING OUTCOMES EXPLAINED

CHAPTER FOUR: SELLING AND SALES PROMOTION

CHAPTER FIVE: LOCATION, LOCATION, LOCATION
Interior Display
LEARNING HINT FIFTEEN
The Business Market

LEARNING OUTCOMES EXPLAINED

CHAPTER SIX: THE PRODUCT MIX
PACKAGING
PRODUCT ITEMS, LINES, AND MIXES
LEARNING HINT SIXTEEN
PRODUCT LIFE CYCLE
Categories of Products
Product Adoption (Diffusion)
BUSINESS MARKET
LEARNING HINT SEVENTEEN

LEARNING OUTCOMES EXPLAINED

CHAPTER SEVEN: THE DISTRIBUTION MIX
LEARNING HINT EIGHTEEN
CHANNELS OF DISTRIBUTION FOR CONSUMER GOODS
LEARNING HINT NINETEEN
Storage, Bundling, and Breaking Bundles
Push and Pull Strategies
BUSINESS MARKET

LEARNING OUTCOMES EXPLAINED

CHAPTER EIGHT: THE PRICING MIX
PRICING OBJECTIVES
Profit Pricing Objectives (or Profit-Oriented Pricing Objectives)
Prestige Pricing Objectives (or Quality-Oriented Pricing Objectives)
Volume Pricing Objectives
PRICING STRATEGIES
Penetration Pricing Strategy
Skimming Pricing Strategy
Perceived-Value Pricing Strategy
Supply and Demand
LEARNING HINT TWENTY
INFLUENCE OF PRICING ON OTHER MIXES
BUSINESS MARKET 
LEARNING HINT TWENTY-ONE
Governments
Institutions
Producers
Retailers
TIME AND MONEY
LEARNING HINT TWENTY-TWO

LEARNING OUTCOMES EXPLAINED
 LEARNING HINT TWENTY-THREE

PART TWO INTRODUCTION TO THE EXTERNAL MARKETING ENVIRONMENTS
Controllable Variables
Uncontrollable Variables
LEARNING HINT TWENTY-FOUR
NOTES ABOUT STUDYING THE EXTERNAL MARKETING ENVIRONMENTS
LEARNING HINT TWENTY-FIVE
LEARNING HINT TWENTY-SIX

LEARNING OUTCOME EXPLAINED

CHAPTER NINE: THE CULTURAL ENVIRONMENT
THE IMPORTANCE OF CULTURAL INFLUENCES
LEARNING HINT TWENTY-SEVEN
LEARNING HINT TWENTY-EIGHT
LEARNING OUTCOMES EXPLAINED

CHAPTER TEN: THE TECHNOLOGICAL ENVIRONMENT
LEARNING HINT TWENTY-NINE
LEARNING HINT THIRTY

LEARNING OUTCOMES EXPLAINED

CHAPTER ELEVEN: THE POLITICAL/LEGAL ENVIRONMENT
LAWS, RULES, AND REGULATIONS
Local Laws
State Laws
Federal Laws
PRESIDENT KENNEDY’S CONSUMER BILL OF RIGHTS (1963)
LEARNING HINT THIRTY-ONE

LEARNING OUTCOMES EXPLAINED
LEARNING HINT THIRTY-TWO

CHAPTER TWELVE: THE COMPETITIVE ENVIRONMENT
DIRECT COMPETITION
INDIRECT COMPETITION
COMPETITION FOR THE MARKET DOLLAR
LEARNING HINT THIRTY-THREE
THE FOUR TYPES OF COMPETITION
Monopolies
Monopolistic Competition
Pure Competition
Oligopolistic Competition

LEARNING OUTCOMES EXPLAINED

CHAPTER THIRTEEN: THE ECONOMIC ENVIRONMENT
The Economic Perspective
The Marketing Perspective

LEARNING OUTCOMES EXPLAINED

CHAPTER FOURTEEN: THE DEMOGRAPHIC ENVIRONMENT
LEARNING HINT THIRTY-FOUR
Demographic Segmentation and as a Marketing Environment
LEARNING HINT THIRTY-FIVE
The Family Life Cycle
Promotion Mix and Product Mix
Distribution Mix
Pricing Mix

LEARNING OUTCOMES EXPLAINED

PART THREE CASE STUDIES

LEARNING OUTCOMES EXPLAINED REFERENCE PAGE

LEARNING HINTS REFERENCE PAGES

MARKETING TERMS

Gloria Cockerell

Gloria C. Cockerell is a professor of Marketing, English, and Management, at Collin College in Plano, Texas. She has chaired both the Marketing Program and the Small Business Management Program, as well as the Business Management and Marketing Program combination, and is currently the Discipline Lead for the Marketing Program. In addition to her academic experience, Cockerell owned and operated her own business which researched and verified Marketing information for various types of companies, as well as interviewed, hired, and trained employees of her client companies. She brings her experience as a business owner into the classroom. Professor Cockerell, a staunch supporter of two-year colleges, earned an associate’s degree from two-year Kilgore College. She also earned an undergraduate degree and teaching certification from The University of Texas/Austin, an MA in English from the University of North Texas, and an MA in Interdisciplinary Studies with a concentration in Marketing from the University of Texas at Dallas. She continues to take graduate courses in business and English.