MANAGEMENT COMMUNICATION, Second Edition, spotlights essential techniques for communicating effectively with employees, colleagues, and stakeholders in business and beyond.
This edition expands on the use of technology and the role of ethical decision-making in business communication today. Fictional and real-world examples encourage students to apply and analyze concepts.
Students will consider the impact of verbal, nonverbal, and written channels and the skills needed to communicate and manage in challenging interpersonal and group situations.