Managing in a 21st Century Organization

Author(s): Dale J. Dwyer

Edition: 1

Copyright: 2019

Pages: 172

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$41.67

ISBN 9781524980047

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How productive and successful would organizations be if their managers were skilled in all the roles they play, not just some of them?

Managing in a 21st Century Organization takes a deep dive into some of the most important roles that managers play--architect, visionary, leader, change agent, decision-maker, motivator, evaluator, and coach. In this novel approach to analyzing and practicing management, you'll learn the most important lessons all managers need to know to be successful, including:

  • Why improving your ability to understand and manage emotions and needs is key to gaining trust from your co-workers, bosses, and direct reports
  • How developing both leadership competence and charisma is often a challenge for managers
  • Which of three different approaches for understanding and managing your organization you should use, and when you should use them
  • Why recognizing your own biases can improve decision-making
  • The crucial differences between employee training and employee development, as well as when to use them most effectively

...and much more!

 

Introduction

Chapter 1 Understanding Your Organization
Chapter 2 Manager as Leader: Emotional Intelligence and Competency
Chapter 3 Manager as Leader: Charisma and Style
Chapter 4 Manager as Leader: When Needs for Control and Approval Undermine Leadership
Chapter 5 Manager as Leader: The Importance of Being Trustworthy
Chapter 6 Manager as Change Agent
Chapter 7 Manager as Decision-maker and Problem-solver
Chapter 8 Manager as Motivator and Encourager
Chapter 9 Manager as Evaluator
Chapter 10 Manager as Coach
Chapter 11 Developing Managerial Competency

Index

Dale J. Dwyer

Research Expertise:
Organizational downsizing, control and approval, employee stress

Teaching Interests:
Human Resource Management, Performance Management, Leadership Development

Consulting Specialties:
Leadership Development, Compensation, Performance Management, HR Strategy and Metrics, Employee Retention

Professional Biography:
Dr. Dale J. Dwyer joined The University of Toledo faculty in 1989 and is a Professor of Management and former Chair of the Department of Management.  He holds a Ph.D. in Business Administration from the University of Nebraska-Lincoln, and both an M.A. and B.A. in Communication from the University of Cincinnati. 

Dr. Dwyer is an award-winning teacher, and the author of the top-selling SHRM-published book, “Got a Minute? The 9 Lessons Every HR Professional Must Learn” (2010), as well as “Got A Solution? HR Approaches to 5 Common and Persistent Business Problems” (2014), both with co-author Dr. Sheri A. Caldwell.  His 2017 book, “Needy People: Working Successfully with Control Freaks and Approval-holics” was an award finalist for the American Bookfest 2018 Awards in the Business: Management and Leadership category.  His most recent book is Managing in a 21st Century Organization.  Dr. Dwyer consults with both for-profit and not-for-profit organizations on human resource management and leadership development projects.  His research has primarily been in the area of employee control and stress, and he holds board memberships and offices with several professional societies and community boards.

Books:

  • Got a Minute?  The 9 Lessons Every HR Professional Must Learn.  D. J. Dwyer and S. A. Caldwell.  Alexandria, VA: The Society for Human Resource Management, October 2010.  “Best Selling SHRM-published Book in 2012,” and in their “Top 10 Best-sellers” for 2011, 2012, 2013, and 2014. ISBN: 978-1586441982.
  • Got a Solution?  HR Approaches to 5 Common and Persistent Business Problems.  D.J. Dwyer and S.A. Caldwell. Alexandria, VA: The Society for Human Resource Management, June 2014.  ISBN: 978-1586443665.
  • Needy People: Working Successfully with Control Freaks and Approval-holics. D.J. Dwyer. Amazon.com, November 2017. ISBN: 1973264536.
  • Managing in a 21st Century Organization. D.J. Dwyer. Dubuque, IA: Kendall Hunt Publishing Company, February 2019. ISBN: 978-1524965884.

Awards and Recognition:

  • Awarded the first University of Toledo "Student Impact Award," 2011
  • Awarded the "University Outstanding Teaching Award," 1995

How productive and successful would organizations be if their managers were skilled in all the roles they play, not just some of them?

Managing in a 21st Century Organization takes a deep dive into some of the most important roles that managers play--architect, visionary, leader, change agent, decision-maker, motivator, evaluator, and coach. In this novel approach to analyzing and practicing management, you'll learn the most important lessons all managers need to know to be successful, including:

  • Why improving your ability to understand and manage emotions and needs is key to gaining trust from your co-workers, bosses, and direct reports
  • How developing both leadership competence and charisma is often a challenge for managers
  • Which of three different approaches for understanding and managing your organization you should use, and when you should use them
  • Why recognizing your own biases can improve decision-making
  • The crucial differences between employee training and employee development, as well as when to use them most effectively

...and much more!

 

Introduction

Chapter 1 Understanding Your Organization
Chapter 2 Manager as Leader: Emotional Intelligence and Competency
Chapter 3 Manager as Leader: Charisma and Style
Chapter 4 Manager as Leader: When Needs for Control and Approval Undermine Leadership
Chapter 5 Manager as Leader: The Importance of Being Trustworthy
Chapter 6 Manager as Change Agent
Chapter 7 Manager as Decision-maker and Problem-solver
Chapter 8 Manager as Motivator and Encourager
Chapter 9 Manager as Evaluator
Chapter 10 Manager as Coach
Chapter 11 Developing Managerial Competency

Index

Dale J. Dwyer

Research Expertise:
Organizational downsizing, control and approval, employee stress

Teaching Interests:
Human Resource Management, Performance Management, Leadership Development

Consulting Specialties:
Leadership Development, Compensation, Performance Management, HR Strategy and Metrics, Employee Retention

Professional Biography:
Dr. Dale J. Dwyer joined The University of Toledo faculty in 1989 and is a Professor of Management and former Chair of the Department of Management.  He holds a Ph.D. in Business Administration from the University of Nebraska-Lincoln, and both an M.A. and B.A. in Communication from the University of Cincinnati. 

Dr. Dwyer is an award-winning teacher, and the author of the top-selling SHRM-published book, “Got a Minute? The 9 Lessons Every HR Professional Must Learn” (2010), as well as “Got A Solution? HR Approaches to 5 Common and Persistent Business Problems” (2014), both with co-author Dr. Sheri A. Caldwell.  His 2017 book, “Needy People: Working Successfully with Control Freaks and Approval-holics” was an award finalist for the American Bookfest 2018 Awards in the Business: Management and Leadership category.  His most recent book is Managing in a 21st Century Organization.  Dr. Dwyer consults with both for-profit and not-for-profit organizations on human resource management and leadership development projects.  His research has primarily been in the area of employee control and stress, and he holds board memberships and offices with several professional societies and community boards.

Books:

  • Got a Minute?  The 9 Lessons Every HR Professional Must Learn.  D. J. Dwyer and S. A. Caldwell.  Alexandria, VA: The Society for Human Resource Management, October 2010.  “Best Selling SHRM-published Book in 2012,” and in their “Top 10 Best-sellers” for 2011, 2012, 2013, and 2014. ISBN: 978-1586441982.
  • Got a Solution?  HR Approaches to 5 Common and Persistent Business Problems.  D.J. Dwyer and S.A. Caldwell. Alexandria, VA: The Society for Human Resource Management, June 2014.  ISBN: 978-1586443665.
  • Needy People: Working Successfully with Control Freaks and Approval-holics. D.J. Dwyer. Amazon.com, November 2017. ISBN: 1973264536.
  • Managing in a 21st Century Organization. D.J. Dwyer. Dubuque, IA: Kendall Hunt Publishing Company, February 2019. ISBN: 978-1524965884.

Awards and Recognition:

  • Awarded the first University of Toledo "Student Impact Award," 2011
  • Awarded the "University Outstanding Teaching Award," 1995