Section 1: Foundations of Communication, Management, and Leadership
Chapter 1 The Foundations of Communication
Learning Objective: Explore the foundations, theories, and models of communication and their relevance to leadership and management.
Chapter 2 An Integrated Approach to Communication through Leadership
Learning Objective: Understand the intersection of communication and leadership and how they drive organizational success.
Chapter 3 Leadership in the Management Process
Learning Objective: Analyze the role of leadership within the management process and the importance of communication.
Section 2: Communication Foundations for Organizational Culture and Team Effectiveness
Chapter 4 Building and Sustaining Organizational Culture
Learning Objective: Examine the importance of culture in an organization’s success and how communication helps build and sustain it.
Chapter 5 Listening in the Workplace
Learning Objective: Analyze and apply effective listening strategies to enhance workplace communication, improve team collaboration, and support professional relationships.
Chapter 6 Managing Teams: Interpersonal Communication at Work
Learning Objective: Understand how communication fosters relationships within an organization and prevents burnout.
Section 3: Strategic Leadership Through Communication and Organizational Influence
Chapter 7 Strategic Decision-Making and Driving Change
Learning Objective: Evaluate the role of information processing in organizational decision-making and assess its impact on implementing and managing change within leadership contexts.
Chapter 8 Managing Organizational Issues and Crises
Learning Objective: Learn how to manage organizational crises and protect reputations through effective communication.
Chapter 9 Leading with Integrity: Ethics Professionalism and Inclusion in Organizations
Learning Objective: Examine the ethical principles, professional standards, and inclusive practices that guide effective leadership and responsible decision-making in diverse organizational settings.